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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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20 results found

  1. be able to permantently save settings for team assignees- so that the rainmaker can see ALL contacts at one time on mobile

    12 votes

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    3 comments  ·  Command App  ·  Admin →
  2. A built in QR reader in the Command app so that if someone has a QR code, I can scan it with the app and their contact information will go into the correct fields. This would save a lot of time doing data entry when you're at Family Reunion or some other big networking function.

    1 vote

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    0 comments  ·  Command App  ·  Admin →
  3. Add the ability to add with QR code to the agent drop down on the home page right below my business card. Saves agents a step of having to share from one place and then capture from another. This will be highly used at KWFR and I imaging this extra step would come up.

    1 vote

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    0 comments  ·  Command App  ·  Admin →
  4. Agents and Leadership would be able to input details directly into command with a quick picture of a business card. This would be a great way to get contact details into command to follow up with agents that have shown a house, or anyone with a business card that they meet. (vendors, B2B contacts, etc.)

    1 vote

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    released  ·  1 comment  ·  Command App  ·  Admin →
  5. The use of Bulk Text and Opportunities in the Command Mobile App will be pillars to the agents businesses. These should be in every agents pocket within the Command Mobile App

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  6. I would like to see a fully functional agent app. One that we could call, text and email from. It would be great if the app could allow us to call the contacts directly from the phone and it would log a call by the date and time and allow us to make notes immediately about the conversation. I used CINC at two other companies and we had this type of an app that allowed us to call the lead, text the lead or email the lead. We could pretty much do everything we needed to do from the app.…

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  7. I'd like to be able to say "move Sara Well's to the appraisal stage" and it takes care of it and triggers the new tasks which then have tasks that assign to people and assign dates based on the amount of time elapsed since moving them to that step in the process.

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  8. When using Twillio and a contact responds to a message, if I'm away from my desktop and on the go...it's incredibly difficult/time-consuming to respond to the message. So difficult that I can't respond until I'm back on the computer.

    Kelle needs more text capability connected to twillio so we can connect with our database faster.

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  9. Smart-plans for Market Centers. Market centers are sending information out to agents month after month. It would be great to utilize team & smartplan functions inside of KW Command Market Center

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  10. I'm interested in ways to use twilio for text response campaigns. ie Triggers, after hour AI, etc

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  11. When a consumer text us through our Twilio number we need a way to reply on a mobile device. Kelle does not offer this, OR is to buggy to use.

    1 vote

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    released  ·  1 comment  ·  Command App  ·  Admin →
  12. It would be great for agents receiving leads to be able to accept the lead on the app and get contact info on 1st notification

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  13. I am totally behind Command and am trying to drive my team towards using this as our primary CRM, but these are some big issues that make our jobs harder. We should not have to switch accounts to view different contacts. If they are the teams it should just almost be like a tag or some other indication that this is a team owned lead. We only have access to lead/ contacts that we are assigned to or a collaborator on.

    Twillio: Currently we do not have the ability to text leads from the kelle app. We used to but…

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  14. When customers leave a message about a property from the App, the day and time appear in the timeline but the address of the property in which they made the comment does not appear. VERY IMPORTANT that the address appears but as an agent we do not know which property the clients refer to.This means that I do not spread the use of the App among my clients because it hurts me. Could you solve this as soon as possible? Thanks a lot

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  15. I am part of a team and our Operations Manager has begun to give us Leads through Command. Currently, Command will send an email, but it is delayed (it recently took 1 hour to arrive). It would be nice if Kelle would give a notification as soon as the Lead was added to command.

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  16. Have any and all phone calls, emails and text messages noted in Command if the call, email or text were initiated or received on a mobile device with Command Mobile

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  17. New Lead notification should show you the new contact inside Kelle rather than open Command on my phone.

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  18. when adding contacts through kelle, is there a way that all the fields can be added? I am only seing notes, email, phone, and name, maybe one or 2 more options but not everything that is in comand through the computer is editable as you are adding someone through kelle

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  19. We should be able to see contact notes or timelines on Kelle

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
  20. We are given three basic pages to get started with our Command websites and one of them, called Company Profile, is not mobile optimized. Why in the world is that? I don't know which others are not able to translate to mobile, but I would think this should be a total priority.

    1 vote

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    released  ·  0 comments  ·  Command App  ·  Admin →
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