38 results found
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A View of Completed/Successful Smartplans
It would be great to see a list of the Smartplans that have ended for those entering our CommandMC Database.
For Example; A Prospect makes their way into CommandMC as a lead. We reach out of course, and we also may start them on a Smartplan for automated Followup. If would be great to see, within the Smartplan tab a list of competed Smartplans, so we have context for future correspondence.
I know we have the Timeline, yet Smartplans are mixed in with everything that we do and this would improve our followup.
1 vote -
Bulk Action: Remove from Pipeline
Add a bulk "fall out" action to move recruits out of the pipeline
2 votes -
Pipeline status change from appointment set to held when appointment is logged
Pipeline status change from appointment set to held when appointment is logged. Once appointment is held and logged, the pipeline should automatically move from appointment set to appointment held. Currently that step needs to be done manually
1 vote -
3 votes
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Include the "Referrer" and "Notes" Fields on Export
If the Market Center is being sold to a new Market Center, we want to ensure that all recruit details, such as the "Referrer" and recruit "Notes," are included in the export CSV file when the recruits are exported and imported to the new Market Center.
3 votes -
Update Last Contacted in Recruit or Associate Card with SmartPlan Touch Actions (Email, Task SMS, Touch Task, Call Task)
For tasks or emails done through SmartPlans should update the Last Contacted for a recruit. Whether it's a touch task, SMS task (since Twilio is not yet supported in CommandMC), email, or call task, it should be considered contacting the recruit. Otherwise, we will have to double input by using "Add Activity" in the Timeline or not count emails as a touch.
6 votes -
Bulk Action: Reassign Recruit
Be able to unassign recruits from a previous team member/team leader after the team member has already left the office. Right now, you can't filter by previous team members.
6 votes -
Allow Any Name in Referral Field
In recruit card for the lead source referral you can only add a name of a current KW agent/leader. We get recruit referrals from other individuals (affiliate partners, prior KW agents etc.) It would be helpful to add the name of the actual referring individual.
2 votes -
YOY Volume and YOY Units Sorting in Recruit Table
This brought to me by my OP at my market center. The new update "Find Agent" in Command MC Recruits is great. While a few columns are sortable the YOY Volume and YOY Units columns is not sortable. Making it sortable will allow TL or OP to look at those numbers and see agents with challenge in YOY numbers.
1 vote -
Add Legal Name Field in Recruit Card
I have many recruits that come in with a preferred name different than their legal name. For the use of SmartPlans, I put their preferred name in the contact card first and last name area. I then have to make a note of their legal name for future reference. However, having to scroll through the timeline or notes to find the "Legal Name" or having to remember I have that note throws off some of my systems. It would be great to have a Legal Name field like Command Contacts have or even an option to create Custom Fields for…
1 vote -
Share SmartViews with Other MC Staff
MC Staff Team SmartViews
Since recruiting is a team effort, allowing the ability for MC staff team members to make SmartViews shareable would be a huge benefit. If one person needs to make the SmartView, when they go to save that view, there can be an option to "share with team". Which could be selected as a check box. This would allow for the creation of both personal and team views.
6 votes -
Optimize KW Invitation for Mobile
Currently when sending a kw invitation to a recruit they are not able to open on their phone. It would be great if they could open on their phones.
14 votes -
Allow Typing in License Dates for Joining Portal
When new associates are inputting their lic information in the Join in Process part - they input their license dates, YET THE CALENDAR DOES NOT LET YOU TYPE IN DATE - you have to CLICK THROUGH EACH MONTH TO FUTURE YEARS. Why cant the calendar accept a typed in date?
12 votes -
Transfer Recruit to Another MC
Would be great to be able to transfer a recruit to another MC while retaining the contact history and referral source from one MC to another and have it show up in "inbound leads" to the receiving MC. Every once in a while, we meet with someone out of area and call those offices to refer. Would be convenient to do so in Command and could help in event of agents who move etc.
7 votes -
Add Additional Beneficiary when Onboarding
Now that agents must add themselves to Command. There should be an option for them to add more than one beneficiary. They should have the option to add another person if necessary. The button could say add one more or next (for the next screen).
5 votes -
Search By Phone Number
I would like the ability to search for a recruit by their phone number..
8 votes -
Allow Photo for Recruits
On the contact card for the recruit, we would love to be able to add a photo of them to the Photo Image next to their name.
9 votes -
Onboarding
Imagine opening Command MC and having a single, customizable “Agent Onboarding” workflow. When a new agent joins, any of the leadership team could walk them through every step, from initial paperwork to profile setup, all without leaving Command.
Here’s what it could include:
•Digital Paperwork Hub: Editable Market Center: specific forms that can be completed and signed directly within Command (no need to jump to DocuSign or external links).
•Customizable Step Builder: Each Market Center could design its own sequence of steps: license verification, KWU registration, bio upload, business card order, etc.
•Integrated Checklists & Automation: As each step is…1 vote
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