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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

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6 results found

  1. On KW Answer pages, it would be great to have a table of contents at the top of the page anchored to each heading on the page. It will be quicker for users to peruse the table of contents rather than scan the page for the correct content, and since each heading will have a url anchor, MCTT's can link directly to the section of the page that contains the relevant content, rather than having the end user try to find the relevant content on hte page. HubSpot does this well on their support pages for example:

    https://knowledge.hubspot.com/lists/create-active-or-static-lists#restore-a-deleted-list

    6 votes

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    under review  ·  0 comments  ·  Training  ·  Admin →
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  2. Adding a dedicated notes feature within either the Command or Connect platform would greatly enhance the training experience for agents. The current notepad on the Command homepage is helpful, but it lacks the functionality and organization needed for long-term use. Having a centralized notes section—or the ability to upload and organize personal notes—would allow agents to keep all their training takeaways in one easily accessible location.

    Ideally, this feature would include the ability to categorize notes by topic and search by keyword, making it easier for agents to reference past trainings and stay organized.

    Additionally, this space could provide leadership…

    1 vote

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  3. Instead of referencing clients as "Past Clients," how do you all feel about referencing them as "Closed Clients"?

    1 vote

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    1 comment  ·  Training  ·  Admin →
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  4. New users are lost on where to get started. There were strong "getting started" trainings last year. There was nothing to point to this year.

    2 votes

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  5. When we attempt to print an article from Answers.KW.com any screenshots included only print 3/4 of the picture. Often times this means that the section that is being highlighted in the article is getting cut off.

    1 vote

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  6. Make Stratus work within Command.

    1 vote

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