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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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194 results found

  1. We need to have the option to include commercial properties on our websites. I have clients complain about their listings not showing up on the website.

    1 vote

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  2. Add an accessibility feature to the KW agent website for clients who are color vision deficient/blind or have other visual impairments. The accessibility feature allows clients to change contrast, text, etc. on the client's website page. A great way to be ADA compliant in the electronic platform.

    1 vote

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  3. On the Neighborhood Market Snapshots, increase the timeframe of "recently sold" properties that are included. Since the market has slowed in many areas, 90 days of sales isn't always sufficient to provide meaningful insights.

    Many neighborhoods in my market have not had any sales in the past 90 days. Perhaps increase this to 180 days or 365 days or a dynamic value based upon the number of sales in that particular neighborhood?

    1 vote

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  4. Create folders to store and organize SmartPlans

    4 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  5. It would be great to have a place where agents could share the site templates that they have built for other agents to use. Just like we have for Smartplans. This way the less techy agents could update their sites with easy.

    1 vote

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  6. Currently, there is no option for KW Consumer users, the Agent, or KW Tech Support to edit the email address associated with their account after they've signed up.

    Under Account Settings, their only options are to edit their Name, Location, Update their Password, or Delete their account.

    If the user wants to use a different email address for Consumer, their only option is to create a new account under that email address, which requires them to reconnect to their KW Agent under a different Contact in Command and start over from scratch with none of their existing Saved Searches or…

    2 votes

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  7. This applies to BOTH Team Site & Agent Sites. Allow Reversion of Saved Page Revisions. On the backend save the page as an archive version before saving the revision. if an error was made during the revision or the agent simply decides they want the previous version back they can click restore and that version is then the active version and all post versions are deleted. A preview should be shown to confirm the version to be restored is the one they want restored.

    1 vote

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  8. When guests fill out the openhouse sign in form, the completion screen invites the guest to use the KW App via a generic QR code. This should be linked instead to the agent specific KW app. With the generic one, the guest has to remember your name and find you in the agent list. It's a lost opportunity.

    1 vote

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  9. As of now, when adding a video shot in portrait mode (like on a mobile phone), the video will look fine if viewing an agent site on mobile but becomes zoomed in and cut off on desktop.

    When adding a video to an agent site, the video should display properly, no matter if it's shot in portrait or landscape, across all devices instead of being inconsistent.

    2 votes

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  10. My main concern is that listing updates—such as price improvements or other changes—take too long to reflect on the platform. This delay can create confusion for both agents and clients who are actively following a property.
    I’d love to see more real-time syncing or faster update times to ensure the most accurate and up-to-date information is being shown.

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  11. As of now, there is only the option to forward domains to the subdomain, but it would be nice to have a custom domain showing in the URL when on the website.

    1 vote

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  12. There should be an option to change the shade of the heading images. Some images come out super dark or hard to see if there isn't varying details. With the option to change the heading text color, being able to change the shade of the heading images would be nice to better showcase images.

    2 votes

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  13. It would be awesome if we had the option to add a map with pinpoints on it to showcase recent "Solds". It could be an extra module that you add along with the listing carousel.

    1 vote

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  14. for my entire service area, which geographically is huge, there are only two neighborhoods available to select. both of which are incorrect. we do not have the ability to send market reports to any of our buyers, or sellers, from command. neighborhoods should be a specialty thing, thats in addition to the standard market report function. its backwords. EVERY kw agent should be able to use this function, regardless of their location. it should automatically default to town/city or zip code. and neighborhoods should be for those that want to go more in depth. not being able to send out…

    2 votes

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    under review  ·  2 comments  ·  Agent Sites  ·  Admin →
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  15. The logos appear tiny at the top of the consumer website....this alone makes me want to purchase a website outside of KW to build better brand recognition. Could we make our logos larger? I have followed the logo parameters of 360x360 and it still appears tiny!

    1 vote

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  16. I would like to be able to post landing pages to Facebook and Instagram directly from the Agent website dashboard. These posts are not necessarily Facebook paid adds, but would be more for "Just listed" posts.

    1 vote

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  17. On the KW agent sites where it shows in the bottom of the page the logo, agent photo and agent name. There is a team that is national and the information in the marketing profile has no effect on this spot. The agent profile is where this is pulled from. An agent had to change his name in command and his profile picture so he could display the team name on all aspects of the website. Our ask is to give the freedom to change this information without it changing in command so that KW has his legal name and…

    1 vote

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  18. allow agents to log in as buyer to set up search on consumer website profile. Also provide more options/ filters for consumer sites.

    1 vote

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  19. Within the Expert Mode Website Editor, users have the ability to add a Custom Video to the background of the Listing Search Module on the Homepage and Property Landing Pages via the "Featured Image/Video" section.

    When creating Custom Site Pages and Standalone Landing Pages, Associates would like to add video to Page Header sections, but this functionality is not available in the templates for these pages. On other pages, there is only the option to select static "Background Image" from the Website Content Library.

    2 votes

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  20. Allow each agent sites their own fav.ico. Favicons matter because they enhance the visibility and recognizability of the brand of the website.

    1 vote

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