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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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18 results found

  1. I would like to be able to search for and send a link to a property I've registered through the Command app, just like it works on the computer, because sometimes I'm out of the office with only my cell phone and I need to send a link to a specific property to my client.

    17 votes

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    under review  ·  5 comments  ·  KW App  ·  Admin →
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  2. The KW Consumer App needs smarter search and collaboration tools because clients expect advanced search features like drawing custom areas, commute filters, and more flexible filters. The current experience can feel limited compared to competitors such as Zillow or Redfin.

    Suggested improvements include:
    - Adding a “Draw Your Own Area” map search, commute-time and lifestyle-based filters
    - Enabling KW-exclusive listing highlights
    - Developing buyer and seller dashboards to include timelines, reminders and tips, and to-do lists
    - Enabling in-app agent-client chat on saved homes
    - Incorporating push notifications and alerts tailored to behavior and preferences

    Such features will allow agents…

    12 votes

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    under review  ·  2 comments  ·  KW App  ·  Admin →
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  3. We need a chat bot for immediate help with our affiliate apps when we need help especially when something is being purchased or upgraded like twilio

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  4. There is only one contact card available on front landing page; I would like to create another contact form newsletters or other features. Trying to find a way to give an option for people to opt-in to my exclusive newsletter and automatically add contact to database from app. ☺️

    58 votes

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    under review  ·  6 comments  ·  KW App  ·  Admin →
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  5. When I am in an Opportunity, and I input information into the "Description" under Details, the information that I input is showing up as html code in the App. Even if I type in plain text, in the app it is not showing up as anything but code.

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  6. Create folders to store and organize SmartPlans

    8 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  7. I use Google voice regularly for most of my business communication. Is there a way to sync Google Voice with KW command? This way we can see all communication (calls (including duration) and texts).

    6 votes

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    under review  ·  3 comments  ·  KW App  ·  Admin →
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  8. Bring back the ability to see neighborhood info pages by clicking on the neighborhood in consumer APP. This was an incredible tool for clients that has disappeared with the update.

    34 votes

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    2 comments  ·  KW App  ·  Admin →
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  9. Sometimes we just want to view all homes that have had price reductions, not just the ones within the last 7 days. I'm in a market where some homes are on the market for months at a time, and it would be nice to have this as a filter.

    14 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  10. Why is it useful?

    Imagine the situation: An agent sends the link of their consumer app to a buyer. The buyer accesses the consumer app, gets amazed by the properties they see and decides to share some listings with their family and friends.

    Instead of the agent having their network expanded by these new contacts, these new contacts come into contact with other random agents, as the consumer application shared kw.com links and not links that led to their agent website.

    Who would benefit from it?

    Agents would benefit from having their network expanded exponentially just by customers sharing their…

    21 votes

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    under review  ·  3 comments  ·  KW App  ·  Admin →
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  11. I have very strong incentives for people to sign up to get a Free Home Valuation from me.... so much so that if I require the phone number they will most likely give it to me. It would be a muchmore valuable lead for me if I am able to contact them by phone. Can this be done?

    24 votes

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    0 comments  ·  KW App  ·  Admin →
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  12. Users would like the ability to create a Saved Search for rental properties

    13 votes

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    working on it  ·  2 comments  ·  KW App  ·  Admin →
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  13. A report to see the list of people who downloaded that agent's KW app.
    We only see our ranking and the number of downloads on the report available on mykw but we're not seeing any list of people of downloaded it. Thank you!

    4 votes

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    0 comments  ·  KW App  ·  Admin →
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  14. No commerccial properties area able to be viewed on the KW APP . ALL MLS listings should be automatically syndicated to the APP without exclusions so All the clients needs can be serviced.

    15 votes

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    3 comments  ·  KW App  ·  Admin →
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  15. We should be able to send bulk MMS for clients, and also have MMS on smartplans

    2 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  16. My idea is to create a client portal for real estate agents, which will allow clients to have access to their transaction details and progress throughout the entire process. Specifically, the portal would enable sellers, buyers, and tenants to view the status of their transactions, upload relevant documents, and communicate with their agents through the portal.

    For example, if an agent is working with a seller, the client portal would show the seller the progress of their sale, including information about potential buyers, offers, and negotiations. The seller could also upload any necessary documents, such as property disclosures or inspection…

    4 votes

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    1 comment  ·  KW App  ·  Admin →
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  17. It would be helpful to add Fee Simple/ Leasehold and Short Term Rental Allowed to the search criteria.. Thanks

    19 votes

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    under review  ·  21 comments  ·  KW App  ·  Admin →
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  18. We need to be able to put more than one zip code in for the saved search. Many of our areas have mulitple zip-codes

    31 votes

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    working on it  ·  8 comments  ·  KW App  ·  Admin →
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