Show Pending Properties in Site Search
When searching on KW websites, consumers should automatically be able to see listings that are PENDING SALE, not just ACTIVE ones.
Our competitors do NOT rely on a Pending filter to show the same info (check out Zillow & Howard Hanna - they make it easy). Therefore we are making our site less valuable to consumers and our agents.
- Agents want calls on their Pending listings to capture leads.
- Buyers want to easily find data on houses they drive by, regardless of their status.
- Sellers want to be able to search quick selling houses to find out which agent accomplished that
NOTE: As someone who recently purchased a house, I wanted to be able to drive around and see info regarding listings near me, even if they are pending (as long as they are labeled as such) so I know what it was listed for and what features it had. That was especially helpful in neighborhoods I didn't know as well. If I didn't have direct access to the MLS I would have used Zillow instead of the KW app because it is more intuitive & helpful, and that's not cool, especially since it sends buyers to Zillow Premier Agents rather than listing agents.
I have been told Pending Listings will show up if the filter is adjusted, but I will add that by definition, a filter is primarily intended to narrow down a search, not expand it.

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LABS Team commented
Our consumers need the ability to search for previously SOLD homes. This is a functionality that investors use Zillow for. We need this added to the Search Filter on our Apps and Websites.