As transaction coordinators, we have access to MLS systems through our own personal admin IDs, as well as other CRMs and Compliance systems which makes it easy to track everything we do while logged in and helps keep the process transparent and accountable. I’m wondering if we can adopt a similar model in Command. Having a unique access code for each TC would clarify roles and reduce issues, ensuring accuracy in tracking activities and providing a clear audit trail. Currently, my TC team is dedicating a lot of time to verification work, which has become almost a full-time task. Agents often assume these issues are within our control, which can lead to frustration on their end and added stress for us. By implementing personal admin access codes for TCs, we’d address a lot of these challenges.
Season Ryan
supported this idea
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As transaction coordinators, we have access to MLS systems through our own personal admin IDs, as well as other CRMs and Compliance systems which makes it easy to track everything we do while logged in and helps keep the process transparent and accountable. I’m wondering if we can adopt a similar model in Command. Having a unique access code for each TC would clarify roles and reduce issues, ensuring accuracy in tracking activities and providing a clear audit trail. Currently, my TC team is dedicating a lot of time to verification work, which has become almost a full-time task. Agents often assume these issues are within our control, which can lead to frustration on their end and added stress for us. By implementing personal admin access codes for TCs, we’d address a lot of these challenges.