As a TC for multiple agents (individual & teams) the verification code is causing a lot of issues within our systems. Agents are not available to send us these codes and it is hindering productivity. As a KW agent myself I have my own command account and unfortunately am only able to link to one account.
something I have always hoped would be rolled out is the ability for my account to be linked to multiple teams or agents. this would help with security issues as we will not be logging in and out of each agent account and can simply log into our own. It will also help with tracking activity and tasks being performed. I see in the top right corner where there is the option to toggle between individual or team (Other accounts). maybe admin/assistants/coordinators/etc can have their own master account and be linked to the agents/teams they are working with and just toggle between.
Danielle Sternola
supported this idea
·
As a TC for multiple agents (individual & teams) the verification code is causing a lot of issues within our systems. Agents are not available to send us these codes and it is hindering productivity. As a KW agent myself I have my own command account and unfortunately am only able to link to one account.
something I have always hoped would be rolled out is the ability for my account to be linked to multiple teams or agents. this would help with security issues as we will not be logging in and out of each agent account and can simply log into our own. It will also help with tracking activity and tasks being performed. I see in the top right corner where there is the option to toggle between individual or team (Other accounts). maybe admin/assistants/coordinators/etc can have their own master account and be linked to the agents/teams they are working with and just toggle between.