206 results found
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Have separate fields for First name, Middle name, and Last Name
Have separate fields for First name, Middle name, and Last Name. We have some couples that only have 1 email address or no email and only an address. We would like to put John & Jane in the first name field, then Doe in the Last name field. As it sits right now for those that we have both names in it will only put the first (John) in an email sent... not John & Jane. So it'd make it nicer and more clean to have them in separate fields.
3 votes -
duplicate team tags in agent tags
Allow an agent to import team tags instead of having to create the same tag in the agent account.
3 votes -
3 votes
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Have IA create tags from communication history
When we enter a new conversation history, if IA could create tags from what we enter.
1 vote -
Prioritize Address in Contact Entry Modal
Please move where we add the address in the contact up with the email and phone number. Our MC has less than 20% of its contacts with addresses because they will not hit the additional info button.
21 votes -
scrolling through tags it start over at the beginning instead of just going to next page
When I want to enter a tag I have to start at the beginning of my tag list and scroll through all tags and at the end of each page I then have to start at beginning and then get to the next set and so on for each page. When I type a tag should it not just go to that tag? Or like type in R and go to the R's to start searching?
2 votes -
Add multiple relationships
Allow the ability to add more than one relationship connection. For example an entire family buying together.
3 votes -
2 votes
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Expanded Relationship Options
Expand the options for Relationships. Some key relationships are missing in the drop down. It would be beneficial for Command users to be able to note Relationships such as : FRIEND, ROOMMATE, CO-WORKER.
3 votes -
Allow Editing for All Activity Types in Contact Timeline
I LOVE Command and it doesn't autosave or allow editing for ALL activities. It only allows editing on notes. Also I will be typing and sometimes Command will reload or delete the note. If it were to autosave and allow us to get back and edit in ALL activities that'd be amazing and we'd never lose notes. Would you be opposed to making this idea a reality?
13 votes -
Bulk action Description option...
I would like the option to add a description in the about section on the contact card. So this acts as a fixed note.
1 vote -
More accurate of Call results in timeline
when recording a Call on the contact timeline it defaults to We Talked when you actually may have left a message (CLM) or no answer of the phone (CNA)
4 votes -
4 votes
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3 votes
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Customize columns to add neighborhoods
When you customize columns in Contacts, it would be great to add the Neighborhood option to be able to see that on a larger scale. You can create a SmartView showing who has a neighborhood, but you have to click into each name to see which neighborhood they have.
1 vote -
View Twilio text message conversation with all previous messages in the thread
When responding to a text message using Twilio, it would be helpful to be able to see the previous messages in the thread, similar to how you respond to a traditionally text message thread on your smart phone.
Currently the window to compose a Twilio message doesn't show any of the previous text messages in the conversation. Adding the ability to view previous messages in the compose window would be helpful.
6 votes -
Add "Referral Partner" Field in Contact Details
Have a field for: Referral? "yes" or "no"
If yes, another field opens up to have the Referring agent's contact information entered so it links to the client, and another field for either $ or %. If there's no referral fee involved, someone can just put 0 (zero). Once an opportunity is created, that information would populate, and the agent could click a toggle to push it to the DA.
This would help keep track of referrals easier so they wouldn't have a chance to get overlooked and missed. This would also be a great way to track where referrals…
11 votes -
Ability to Delete Legacy Tags
Allow agents to archive or delete legacy tags
13 votes -
Add Real-Time Property Info & Google Street View in Contact Profiles
We’d like to suggest enhancing the Contact Profile page in KW Command by integrating real-time property data and a Google Street View preview based on the address saved in the contact's profile.
Proposed Features:
Live Property Snapshot: Pull basic property details (beds, baths, square footage, lot size, last sold date, estimated value, etc.) from a trusted public data source based on the address in the contact’s profile.Street View Integration: Embed a Google Street View image of the contact’s address directly in their profile for quick visual context.
Why This Matters:
When we're calling or engaging with contacts directly from…1 vote -
Contacts: Open Contacts in new tab
Agents are unable to efficiently review and edit multiple contacts while navigating through the Database. The current single-window approach disrupts workflow and causes loss of context when switching between contacts.
To address this, we propose returning the Contact Name as a link feature Command previously had. Agents could open multiple contacts in separate tabs within the database view, by right-clicking on the contact name and selecting "Open Link in New Tab" button.
This allows for standard desktop browser Tab management features, such as tab closing, reordering, and grouping which all would enhance user experience and productivity.
5 votes
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