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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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209 results found

  1. Add more addresses to the Contacts applet.

    2 votes

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  2. Adding the ability to upload a file along with the description through "Notes" on each Contact Profile.

    12 votes

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  3. 1 vote

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  4. When an agent leaves a team, contacts assigned to that team member need to be reassigned to the rainmaker automatically.
    Often times a team forgets or doesn't know this needs to happen, then emails may go out from Smartplans that look like they come from that agent even though they are not on the team anymore.

    1 vote

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  5. Auto apply the tag "Open House Signin" to any lead that comes in from the Command Site Open house links.

    Because leads are auto assigned to the agent doing the open house, we do not have the ability to use lead routing to add a tag and trigger smartplans. This means agents on teams must manually put the leads on SmartPlans.

    Solo agents have this via lead source. This is a huge pain point for teams and rainmakers who have multiple open houses and need speed to lead.

    8 votes

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  6. So my broker told me she wanted a better layout for our vendors list.(We currently have an excel spread sheet) I began playing around in command and found that even though we put our vendors contact info in command with a description of what they do the what the do part in the description wasn't searchable in contacts. For instance if i needed a window reapairman i can't just type window and it pull up my contacts for my window repair vendors. I wanted to know what made information searchable in command. I tried making a smart view for all…

    1 vote

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  7. Please keep workinng on advanced filters. They are almost there, but I cant confidently make the switch from our current CRM until 2 things happen:

    1. "and" should be customizable to "and"/"or" between query lines

    2. "notes" should be a searchable option in the drop down. I use this weekly to find notes I know were added multiple times, like which three people talked to me about x listing last week, etc.

    3 votes

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  8. I keep getting fake leads from scammers who just want to use email and WhatsApp. I would like the ability to create my own lead form for leads coming to me so that if I want, I can both require an actual phone number and the ability to put a message stating that I don't use WhatsApp to deter these types of leads. It also makes it look like I'm not converting any leads when they're all fake to begin with. Thanks.

    1 vote

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  9. Work with API Nation to start new integrations. (Example) KW Communities, KW Commercial, KW Command, and MLS and Transaction desk. Realness, Buildout, CoStar, Circle, each system was developed at a certain time for its self, and the connecter of most issues would be a system for them to connect. I believe I had an amazing call today with Michael Davidovich t. (858) 876-8274 x702 from API Nation and hope that he can help speak with the right people who can help connect all the dots.

    1 vote

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  10. Currently for the default Command import template not all the fields on a contact card appear as options on the import template. Fields that contacts can have such as Title/Company do not appear on the template as a data column. Also, the there is an issue with zip codes that begin with 0, which takes an extra step to format in order for the zipcode to input properly.

    Request is for the template fields to match all the current contact field options available in a contact card.

    2 votes

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  11. Ability to change default on selected activities. Many times I only want to see "calls" and "Incoming texts" for example. When proceeding to the next contact it currently resets to all selections checked and the need to redo only what I want to see has to be set each time.

    1 vote

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  12. Be able to search, sort, and create a smartview by custom fields.

    1 vote

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  13. update command for when youre choosing neighborhoods to add your client so that instead of manually clicking each neighborhood to have a range for us to make a shape over the map.

    3 votes

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  14. You have all of the saved searches limited to sending immediately or only at 9AM on Monday. I want to pick the day of the week that it sends!

    2 votes

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  15. It would be great if we could search for a contact using a keyword that we know has been typed in the notes section of the contact.

    22 votes

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  16. Ever since Mailchimp stopped being used we still cannot add bulk contacts to command email lists.

    This is a basic function and would stop us from having to rebuild email lists every time we want to send an email to the database or list we have already built every time we get new contacts to add.

    6 votes

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  17. Hi, I'm from one of the Worldwide regions and we do not use text message or SMS frequently here.

    I am wondering if you would consider having "send Whatsapp message" as one of the Bulk Actions on Contacts; this will help greatly especially for when we want to send festive greetings (without using Whatsapp Broadcast directly), and allowed for this update to be recorded on Contacts Timeline too.

    Thank you for considering.

    2 votes

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  18. When we filter on Lead Source it only has the sources and not the contacts the lead came from. I want to know how many people a contact has sent to me as a lead. Right now I can only put in referral, but there is no good way to keep track of exactly who is sending the leads.

    7 votes

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  19. For new agents looking to import an existing spreadsheet or for existing agents looking to export their complete database, clean it up & then re-import starting fresh, include the "Relationships" field.

    Otherwise an agent needs to spend additional time in Command entering relationships that could have more easily been set in advance within their spreadsheet & simply imported.

    4 votes

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  20. Have a filter that shows any/all contacts that have a saved search (similar showing who has a neighborhood).

    5 votes

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