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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

CommandMC

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274 results found

  1. CO$ transfer to another MC, when executed removes the amount paid in by the agent from their cap status! We need to have it remain as paid in CO$ in their status and reports because they have paid it, we just transferred it. There is no way to know now when they reach cap except by keeping an excel sheet.

    1 vote

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    under review  ·  0 comments  ·  Transactions  ·  Admin →
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  2. If an associate is approved as an Earned In Luxury Associate in the Luxury Roster under the Admin applet, their Associate entry should automatically be tagged as Luxury to better enable MC Leadership to send communications and smaprtplans around luxury information to that group.

    1 vote

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  3. Did something change in CommandMC for Vendor (co-broker) names appearing as their LLC (legal) name instead of DBA name on the CDA? This is causing issues for us as we are attempting to pay Place on a CDA from our Market Center. Can this be fixed to show the DBA name on the CDA?

    6 votes

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    under review  ·  1 comment  ·  Admin Applet  ·  Admin →
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  4. Currently, when reviewing multiple compliance documents, there's an issue where the notification placement interferes with workflow. After opening a form and selecting the "Approve" button in the bottom right corner, a notification appears stating "Your document has been successfully updated."

    This message temporarily covers the action buttons, preventing users from immediately moving to the next form. Since it remains on screen for a few seconds, users are forced to wait before proceeding.

    We would like to request that this notification be repositioned so it does not block the buttons, allowing for a more seamless and efficient review process.

    3 votes

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  5. When approving documents the pop up for "your document has been successfully uploaded" stays for too long. I cant click through it like I could the old pop up.

    1 vote

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    under review  ·  0 comments  ·  MC Compliance  ·  Admin →
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  6. 4 votes

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  7. We have no easy way to download into Excel or Sheets, opportunities that have closed escrow, but are incomplete. We should be able to sort it by agent so that we can follow up with them to get the file complete and closed.

    1 vote

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    under review  ·  0 comments  ·  MC Compliance  ·  Admin →
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  8. In the associate cards, several of our agents have listed PO Boxes as their address for mailing purposes. It would be great if we had the ability to add multiple addresses in the associate cards so that when natural disasters strike in our region, we can check their address listed in CommandMC to see the likelihood that they would have been affected by the event and call them accordingly while maintaining their mailing address for the purpose of sending birthday cards, congratulatory gifts, etc.

    3 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  9. When adding recruits in CommandMC, we should have a button, like in Command Core, that allows us to mark the recruit as a lead. This would be helpful for any inbound leads that we get to our mc websites that are not powered by Command, and for any agent referrals.

    1 vote

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  10. When we remove associates from the market center, the recruit card maintains their KW.com email address instead of reverting to the email that was used during their initial recruiting process. Since the KW email address is deactivated 30 days after they are removed, which becomes problematic when we attempt to re-recruit them.

    3 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  11. Automatic email of all new listings in the brokerage sent out weekly to a list. Much like "the neighborhood" or a custom "saved searchs" email in Command, but for Command MC.

    1 vote

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  12. 2 votes

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    under review  ·  0 comments  ·  SmartPlans  ·  Admin →
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  13. For both Recruits and Associates, it would be beneficial to have an AI summary available for the contact's timeline just like we have in Command. It would make it much easier during handoff's during onboarding or for keeping up to date on Associates at a glance.

    1 vote

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  14. We have agents who have completed the joining portal and full onboarding through the new system, and have left for one reason or another. When they return, their checklist items are all completed and to uncheck them, it needs to be done manually one-by-one. It would be nice to have a Remove/Delete all and then be able to add new checklists incase items have changed on checklists since the associate was here last.

    8 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  15. When there is a concession on a transaction, the concession does not show on page 1 of the DA. It only shows on page 2, making it appear that the Gross commission amounts don't match. This is an issue with Title Companies, with some returning the DA, thinking it's an error.

    3 votes

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  16. We manage several other systems when an agent offboards with our Brokerage. It would be nice if we could have pipeline tasks for active associates. For example, we remove the associates access to our office's Facebook group. It would be nice to track these steps in Command.

    3 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  17. As a MC, we need the ability to add a Guest User just as teams have that ability. We want to have remote employees that may not have SS# as they are overseas and it is not secure to use the MCA or AMCA access for these employees. PLEASE give us this ability

    1 vote

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    under review  ·  0 comments  ·  Admin Applet  ·  Admin →
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  18. Currently, when we reject a listing, the message is sent only to the agent. There is no way we (MC Leadership) can go back to the message to refresh the idea. The idea I am submitting is to save the message also in the timeline with the rejection data. Follow up would be much easier. Or sending a copy of the email sent to the agent to us too.

    1 vote

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  19. Would like the ability to export the current vendor list as a spreadsheet or csv file.

    2 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  20. 3 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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