32 results found
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Send Mass Texts to Associates
Since we are in constant contact with our agents about different things in the MC or RE in general, it would be easiest to do it through Command MC since it's always up to date with their contact information instead of typing it out into an excel sheet. or at least be able to export contacts to upload into contacts in Command.
117 votes -
View Cap Details in Associate Record
Have a tab that has the cap detail. Allow us to pull the CO$ and Royalty Reports from the Associate applet. (Similar to what is in the transaction cap detail)
39 votes -
Upload Files into Associate Records
When the MCTT is completing a tech audit, would love to see this being uploaded to the Associate contact card like KPA's would.
67 votes -
Allow Become User for Command Users
Many apps have options in them where you can see the client's account how they see their account from an admin position. I think this is known as "View As" or "Impersonation"
Salesforce, WordPress does this and so does Circle.io, the community platform.
As Leadership, we frequently need to access an agents account to assist them with something or provide a service. For example, we will go in and schedule a social media post on their behalf as a service or we will attempt to replicate an error so we can record the Loom and submit a ticket. If we…
19 votes -
Allow MCA to View SSN
For the State of MN in order for us to look up agents licenses or do license renewals we need their full SSN and it will be very hard to have to search through agents onboarding paperwork to find their SSN each time we need it.
30 votes -
Associates to Show All Associates in Region for Regional Leadership
The associates section for the region does not currently show all associates for the region and this would be extremely helpful as regional leadership in order to recognize and keep notes as we have conversations.
19 votes -
Include Editor in Timeline Card for Added Note/Activity in Associates
MC leaders and teams have to manually note who is logging the activity/note today
23 votes -
Add Recovery Email Column to Associates Table
Many agents have an old or inaccessible recovery email address on their associate record. Adding that column to the associate dashboard, or providing a report listing that info, will enable market centers to proactively audit and update these addresses to AVOID a repeat of the password reset issues experienced recently.
11 votes -
Display Agent Site URL in Associate Record
We have a new agent that joined our market center and we are in the process of making business cards. We don't have a way to look up his agent website without asking him directly. It's not listed in white pages nor Command MC in his associate card. It would be nice to have the agent website address listed in Command MC under the contact information section instead of having to ask the agent for their KW Website Address.
21 votes -
Allow Export of Associates Table
Add the ability to export to CSV and PDF the Associates Tab. We would be able to export a Top Down Report with agent's email and phone number. Great for targeting the roster based on production level.
9 votes -
Adding an easily accessible top-down production rankings report in associates appelt
What I am looking for is currently in the "rankings" reports when I go to mykw.kw.com. - I use this report in recruiting all the time. I can click on the top of the page and it generates a top down or a bottom up report with one click infront of the recruit.
So, when I want to call my roster of my own agents in MC Command, and know how they are doing year to date production wise, (I would LOVE one click) I want to click at the top of the column that says "production " and instantly…
2 votes -
Sort by Production YTD in Associates
In the Associates tab of Command MC - let's be able to click at the top on the production tab and have it filter into a top down production level of all of our associates. A year to date top down with a click!
2 votes -
Show Agent Royalty in Cap Status Graph
Currently, the Royalty Cap progress bar that agents see is based on Royalty Paid by MC. It would make things a lot easier if their royalty cap status and transactions were based on royalty paid by associate, this way if we have royalty issues, the agent would only see their cap status reflected based on what they've actually paid in, and would make collecting the missing royalty on a previous transaction a lot easier.
2 votes -
Add Custom Fields for Associates
Ability to add custom fields in an associate record to store additional information such as Key Fob Numbers, Auto Insurance details, association ID numbers, etc
18 votesWhere would you expect to see these custom fields in the Associate record? Would it be on a specific tab, on the left sidebar, etc? Where would you set up these custom fields (ex: in the Admin Applet)? Who would be allowed to create and edit these custom fields? Would they need to be marked as required?
Please let us know so that we can work on ideating this for you!
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Associates Applet display Military Affiliation and Languages
It would be helpful for Leadership to have the ability to find all MC Associates who add a military affiliation to their Marketing Profile. Alternately, adding that field to their "My Profile" and making it possible for Leadership to search and filter Associates for both Military Affiliation and Languages spoken from within the Associates Applet.
1 vote -
Add Amharic as a Language
When an agent joins us there is no option for them to select "Amharic" as a second language.
2 votes -
Show Email Sent in Associate Timeline
Now that we can send one-off or bulk emails to Associates from CommandMC (thank you!), when selecting the email from the timeline we should be taken directly to the email sent, just as it happens in the Contacts applet in Command.
2 votes -
Show Production Status in Associates Table
Display the associate's production status in the dashboard - an easy way to see if the associate is active, referral only, or an admin. This would minimize the clicks we'd have to make to verify.
1 vote -
9 votes
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Bulk Action: Update License Expiration Date for Associates
A way you can change all agent's expiration date at one time and not have to go into each one individually. PA has the same expiration date every two years.
4 votes
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