28 results found
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Edit License Expiration and MLS ID
MC Leaders with the "Compliance Coordinator" and "MC Broker" leadership roles should have access to edit the license expiration dates and MLS IDs in the Associates tab of CommandMC. As it stands, only OP, MCA, TL, Assistant MCA, Assistant TL accounts have access to edit this information.
11 votes -
Allow Only MCA and AMCA to Hit Month End Close Button
Limit Month End Close to MCA & AMCA ONLY. Having the button available for anyone with MC Leader status is a HUGE risk. Please "gray out" the button for all other leadership roles.
100 votes -
Need option to print DBA name for Vendors(co-brokers) on the DA
Did something change in CommandMC for Vendor (co-broker) names appearing as their LLC (legal) name instead of DBA name on the CDA? This is causing issues for us as we are attempting to pay Place on a CDA from our Market Center. Can this be fixed to show the DBA name on the CDA?
6 votes -
Attach W9 to Vendors
Ability to attach a W9 to a Vendor and a link to the opportunity would be helpful during tax season.
120 votes -
Delete Recruit Tags Created by Prior Leadership
Have the capability to remove or edit tags created for Recruit Tags that is not personally owned. When a staff member leaves KW, the tags they created are still present.
55 votes -
Automatic Deduction Limits for recurring deductions
Create a feature where you can make a certain deduction apply to a certain number of transactions before it stops automatically, or when a total deduction amount threshhold is reached. For example, a PC deduction will apply to the agent's next three transactions and then stop automatically or the deduction will apply until the agent's MC cap has been met. This could apply to a wide range of scenarios where the agent will have a deduction for a set period of time or a number of transactions.
64 votes -
Support Chat box
When Agents or MCTT use the "Chat with Support" option a pop-up box appears. This chatbox is tied to whatever Command Page you are currently on when opening the support chat.
My recommendation is for this chatbox to follow the user if they leave the page. If they make any changes to the command page or refresh, the chat will force close and lose progress. You receive a follow up email with the transcript of the chat, however there isn't a way to reunite with the support agent who was assisting. This causes frustration on the agent, admin and support…4 votes -
Merge Vendors or Vendor Duplicate Check
We need the ability to merge vendors - or at the very least, prohibit agents from creating multiple. Use the EIN as the check. This is very important for co-brokers
54 votes -
Do not allow duplicate MLS ID
If a Market Center has a MLS ID, do not allow the system to let that MLS ID be added to any other CommandMC. Allowing duplicates is causing all kinds of listings issues when another MC adds it accidentally. This means associates cannot find their listings to submit offers.
9 votes -
Customize/Limit Role Access within CommandMC
We would like the ability for the OP to customize/limit the access roles have to CommandMC applets. KWRI would set the standard access points for an assigned role, and the OP would have the ability to remove/limit access to specific applets that may not pertain to that role within their MC. Example, MC Leader role allows edit access to Recruits, Reports, Transactions, Accounting, and … The individuals with MC Leader role in this example MC do not need nor would the OP like for them have edit access to Transactions and Accounting, so the OP can remove access to Transactions…
26 votes -
Change Deductions Decimal Limit from 2 to 4
Need to adjust the allowed decimals from the current two to four. This is due to the various fees for business license per locality.
31 votes -
Add Associate to More Than One Team
We need to be able to add 1 agent to more than 1 team for multiple reasons.
1 example, I have a licensed admin who splits her time 50/50 between 2 teams. She needs to be on both teams.
2nd exampe, I have multiple teams who use the in house PC program for their new team members. I need to be able to add them onto the team AND onto the ProCoach team.
31 votes -
Guest User
As a MC, we need the ability to add a Guest User just as teams have that ability. We want to have remote employees that may not have SS# as they are overseas and it is not secure to use the MCA or AMCA access for these employees. PLEASE give us this ability
1 vote -
Ability to Edit Vendors
The ability to edit vendors has disappeared. I had to create an entirely new vendor because the agent missed one letter when they created it. I believe this could mess up reporting and taxes with having multiple of the same vendor.
There is no longer an edit pencil icon nor the ellipses mentioned in the support article below:
https://mcasupport.kw.com/hc/en-us/articles/16744996255123-Edit-Vendors-and-or-Add-Additional-Vendor-Representatives?input_string=no+longer+able+to+edit+or+delete+vendorsBeing able to edit vendors within transactions would be phenomenal as well!
10 votes -
9 votes
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Bulk Remove Deductions from Associates
Right now we can choose who we want to add to a deduction for all or a group of agents, we should have that ability to remove them also. Right now you can only remove one by one
22 votes -
Change verbiage on email notification upon contact card update
When you make an edit to an agent's license expiration date that agent gets notified that you changed their license. I have had several frantically ask me what that's all about. The verbiage in the email sent out to the agent should include the exact changes that were made so they can rest easy not thinking I removed them from our MC. This can really go for any notifications the agents gets when staff makes a change to anything in their card.
1 vote -
18 votes
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Set a Minimum Amount for Recurring Deductions
With local Cares donations in mind - set a minimum amount for recurring deductions, that allows agents to increase the amount but not go below MC standard.
11 votes -
More Custom Tag Colors
Ability to add more colours to Custom Tags in CommandMC
10 votes
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