Compliance Emails to Different Email Address
We have rainmakers who want compliance emails to go to their admin but everything is pulled from one email in kw white pages for leads and such that should be separated. The rainmaker's profile for kw.com should be their email address and command emails for compliance should have another spot to put an administrative email address.
LABS Team
shared this idea
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LABS Team
commented
The lack of this feature is causing file audit issues in multiple MCs we've spoken to.
Currently single agents working with a TC do not have the ability to add them to their files. Rainmakers usually assign this to another team member or TC so don't want to receive deficiency notices, or do not monitor them.
With the option to add email notifications, file deficiencies can be sent to the appropriate team member, agent or TC directly by the file auditor.
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LABS Team
commented
Agents should be able to (in their Settings) update who the "Compliance App" e-mails go to when documents are rejected.
Ex. if they have an Admin, the admin can be directly notified that a certain document is missing.