271 results found
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Transaction Coordinator Role in Command MC
At our Market Center, we have an in-house Transaction Coordinator. While we don't want that person to be able to have log in access to everyone's Command account, we would like for her to be able to create opportunities under that agents name without logging into their account.
It would be great to have a Transaction Coordinator role in CommandMC where they can create an opportunity then select which agent that opportunity is for. That way they don't have to log in each agent's Command and those opportunities will be able to populate on the agent's Command and in CommandMC.
127 votes - 
Send Mass Texts to Associates
Being able to text associates and recruits in CommandMC is a MUST. Having to have information in 2 places just does not work. Stuff gets lost in the mix - staff cannot see who has contact or for what. It all needs to be kept together
147 votes - 
Reorder Multi-Year Trend to Narrative Format
The traditional Market Center Multi-Year Trend tells a story in a narrative sequence. The 42 metrics are specifically arranged to ensure as Leaders read it, they have the proper context as they find numbers and metrics later in the report. In its current format in CommandMC, it's only creating confusion and among current leader, as the metrics are arranged alphabetically by data point.
The new version, is simply missing a "position number" field, like we've done for the Financial Statement. An addition of the 2 digit "pos_no" column should do the trick.
This narrative format makes it easier to 1.)…
20 votes - 
Page 1 and Page 2 of DA Download in One PDF
When we download the Associate Detail (page 2 of the DA) page in the new Transactions, it opens a separate tab for each agent along with Page 1 of the DA. Can we please get it to where they download all in the same tab so we don't have to download multiple pages.
222 votesHi all! Thanks for all of your wonderful feedback so far. The engineering team is considering this idea for implementation, however, we are unsure if this would be the right choice for every Market Center.
Would it be helpful to be able to choose whether to automatically print the DA after moving a Transaction to the Closed status? We want to save clicks, and want to make sure we choose the best option for all MCs when implementing a feature for efficiency.
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Onboarding
Imagine opening Command MC and having a single, customizable “Agent Onboarding” workflow. When a new agent joins, any of the leadership team could walk them through every step, from initial paperwork to profile setup, all without leaving Command.
Here’s what it could include:
•Digital Paperwork Hub: Editable Market Center: specific forms that can be completed and signed directly within Command (no need to jump to DocuSign or external links).
•Customizable Step Builder: Each Market Center could design its own sequence of steps: license verification, KWU registration, bio upload, business card order, etc.
•Integrated Checklists & Automation: As each step is…12 votes - 
Reports Header
Report Headers for PDF Downloads: I understand that for csv downloads the headers are a problem, but when printing PDF downloads for MYT reports and such it would be nice to have the headers that are showing in the report to actually be printed as pdf as well. It shows the information that is pulled plus the OP, TL, MCA and so on in the header. If printed on PDF it would be nice to have this as well like it did when we printed from crystal reports.
11 votes - 
Way to toggle off the New Detail Panel when opening an Opportunity
The new Detail Panel that appears on the left side every time you open an opportunity needs to be an option to open, not start off opened. It is in the way and creates an additional step to the reviewing process for us.
11 votes - 
Commission Tab Notes Notifications
We would love Command Notifications to be dispatched to the MCA/AMCA whenever a note is appended to a newly submitted commission tab. The current functionality entails users manually reviewing the notes tab for each commission tab submitted, which is not an integral part of the workflow for processing a commission tab.
10 votes - 
Enhanced Notification for Agent Capping Events
We would love to see a more prominent notification in the platform when processing a transaction that causes an associate to cap. Right now, this important milestone can be easy to miss, and a clearer alert would ensure we can recognize and celebrate with the agent in real time.
A pop-up notification would be ideal, similar to how KW Command displays confetti when a new agent signs up. Even a celebratory animation, banner, or any type of visual cue would be phenomenal. This enhancement would help us deliver a more engaging and supportive experience for our associates while also reinforcing…
10 votes - 
Bulk download Closed Opportunities
Would love the ability to bulk download all closed opportunities. At this point we can only do it one by one. At a minimum, would love to see the option to download by each month as a form of backup.
16 votes - 
Allow Market Centers to Require Certain Vendor Fields be Completed by Agents
If would be nice if Market Center by Market Center, we could require certain Vendor Fields (ie Title, Lender, Home Warranty) be required for Agents to fill-in.
This would help with MSA, JVs, etc. to be sure that we have clear and transparent reporting for our vendor partners and the ability to track the number of transactions we're completing with each partner.119 votes - 
Provide a "Reject" Option for Termination Requests
There should be a "reject" options for Termination Requests. We (MCAs) understand that an undo button is probably not possible due to listing attachment. However, a reject button should be available. While this would create a delay in the agents' ability to create a new offer, if agents are following proper timeline procedures, there should be enough time between a cancelled contract and a new offer/commission being submitted to allow for an accept/reject option.
188 votesWould it be helpful to have a warning message when agents request a termination to let them know that this is only used when the contract falls apart, and that this is not meant for editing Commission Requests?
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Training Tracker
We need to have a tool in Command MC that helps us connect associates to the courses that we have prescribed for their business and track if they attended the class. To connect the value that Keller Williams offers to the results that the agents are having in their business. We can also help those that are struggling in their business and how we can help them.
17 votes - 
Update/Change Commission Split in Transaction
Show and allow us to edit the company dollar split
192 votes - 
Customize Columns in Command MC Compliance
At this time, it is not possible to customize columns—such as rearranging, adding, or removing them. As a compliance coordinator, having access to specific information is important to my role. I would also appreciate the ability to sort the data for easier review and organization.
17 votes - 
Edit License Expiration and MLS ID
MC Leaders with the "Compliance Coordinator" and "MC Broker" leadership roles should have access to edit the license expiration dates and MLS IDs in the Associates tab of CommandMC. As it stands, only OP, MCA, TL, Assistant MCA, Assistant TL accounts have access to edit this information.
13 votes - 
7 votes
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Need option to print DBA name for Vendors(co-brokers) on the DA
Did something change in CommandMC for Vendor (co-broker) names appearing as their LLC (legal) name instead of DBA name on the CDA? This is causing issues for us as we are attempting to pay Place on a CDA from our Market Center. Can this be fixed to show the DBA name on the CDA?
8 votes - 
Email Designs in CommandMC
For CommandMC email designs there is no option for pretty email designs and just text only. Would love to see a feature to import email designs into CommandMC.
25 votes - 
Automatically Upload DA to Opportunity's Closed Documents
DAs in the new Transactions workflow should automatically upload to the Closed documents section in the related Opportunity.
127 votes 
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