When rejecting a listing in Frontdoor, the message should appear also in the timeline, or a copy of the email sent to us,
Currently, when we reject a listing, the message is sent only to the agent. There is no way we (MC Leadership) can go back to the message to refresh the idea. The idea I am submitting is to save the message also in the timeline with the rejection data. Follow up would be much easier. Or sending a copy of the email sent to the agent to us too.
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Margarita Rosa Fernandez Ampie
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