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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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174 results found

  1. There has to be an easier way to size images on custom pages and landing pages than what is currently being used.

    19 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  2. My lead inbox has filled with spam and bots using a WhatsApp number as their sole source of contact. They are not legit leads, so I propose each lead gets flagged if they type the word.

    23 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  3. I’d like to raise a concern regarding the Market Center Associate Rankings (or Agent Rankings by type) no longer being available on the KWI website. We now have to download the report from Command, which we’ve been doing in order to continue sending it out to all KW Heritage agents on a monthly basis.

    However, we’ve received some negative feedback—mostly related to the layout of the new report. It's not as user-friendly, especially on mobile devices, and has proven harder to read.

    For reference, I am attaching the old report that we previously used and that the agents prefer. With…

    1 vote

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  4. We have several agents that embed Jotforms into their agent sites to create different kinds of forms that clients can fill out. Would love to have their embed code approved.

    17 votes

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  5. Many other CRM's allow you to view your client's saved searches. This is vital to understand what homes your clients are seeing. We also need a BCC feature on saved searches so we get notified when a client gets notified of a new home in their search parameters.

    34 votes

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  6. Heygen is a video creation tool for video avatar content.

    16 votes

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  7. Add SELL button above the search bar on agent website, near the BUY and RENT buttons. When someone clicks on it, they would instantly be directed to the Home Valuation page.

    4 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  8. We have three calculators—Home Sale Calculator, Mortgage Calculator, and Affordability Calculator — that we used to add to the KW website, but are now unable to do so.

    1 vote

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  9. The Sold and Rented properties on the search are great, but they need to be limited by time. When you search active, you don't need that limitation, but for sold properties, we're now returning properties sold any time. Zillow limits this by replacing the listing by address - each address can have only one listing, the most recent sale or status, but the MLS uses unique MLS numbers which will get assigned each time the property is listed.

    You certainly don't want to see properties sold 15-20 years ago alongside properties sold this year. That is not the purpose of…

    6 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  10. Integrating Google Tag Manager into our KW websites. Since our sites are run off the Brightspot platform, and they have an integration with Google Tag Manager:
    https://www.brightspot.com/documentation/brightspot-integrations-guide/latest/google-tag-manager, it would be awesome to have the possibility to do that.

    This would allow our agents and teams to have access to advanced analytics for their websites

    Are we able to look into if we are able to integrate this for our agents? Or if not, can we have a reason as to why it's not possible?

    5 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  11. Attached is a recently released you tube video of "Compass One" platform. This platform enables consumers and agents to work collaboratively for buyers and sellers. Includes tasks for clients, time lines, document storage, CMA, and property collections. https://www.youtube.com/watch?v=kLNOvy6cFeE

    is this idea feasible in command now or coming on a future roadmap?

    5 votes

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  12. Whenever you're searching for homes on your agent websites, I've noticed that a lot of past listings for current homes for sale show up before the actual live listing. They will either be listings that sold previously or have expired. If there is a way to remove or hide those listings, that would be great. It gets really confusing for agents and clients when searching for homes and finding the actual live listing.

    4 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  13. Why can't we add the modules that are available for custom pages to default pages? Mostly just looking for a rich text module option on the about the agent page - the formatting for the default agent modules is terrible.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  14. Reconozco la importancia del Inglés al trabajar con una empresa norteamericana, sin embargo al existir un mercado tan amplio de habla hispana, tanto en agentes como clientes, es indispensable contar con material correctamente traducido. Command es una excelente herramienta pero muchos agentes me exigen la traducción total y no a medias en diferentes pestañas de Command, Connect, KW APP y sitios del Agente. Importante empezar a asentar esto en nuestra compañía. La traducción en la opción de Command no es al 100%.

    1 vote

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  15. All of our agents at our MC utilize Testimonial Tree as their hub for all of their testimonials (similar to Real Satisfied). We would like this approved so our agents can embed their Testimonial Tree landing pages onto their KW Agent Site.

    11 votes

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  16. When TC's try to setup a Zoom phone there is a requirement that the site has a disclamer that reads: By providing a telephone number and submitting this form, you consent to receive SMS text messages from Keller Williams Honolulu. Message and data rates may apply. You can reply STOP at any time to opt out of further messaging.

    1 vote

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  17. I’d like to suggest the following features for the KW Site's Traffic Dashboard:

    • Visitor Counts: Total number of visitors over a specific time frame.
    • Traffic and Lead Sources: Specific breakdown of where visitors and leads are coming from, over a specific time frame (e.g., KW Paid Ad - Facebook, KW Paid Ad - Google, Smartplan, Direct Visits, etc).
    • Page Views: Number of pages viewed by visitors, indicating engagement levels.
    • Overall Traffic: Total visitors and unique users
    • Demographics: Information about visitors’ locations, devices, and other characteristics.
    11 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  18. Reformat the layout of individual blog post pages. Currently, the head, subhead, and publish date are offset to the left of the photo and text of the post. It looks like a mistake and is very imbalanced & unprofessional.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  19. When viewing my KW website—or any other KW agent's site—in Firefox or Chrome, there is a brief moment before the page loads where you can see icons and text.

    I shared the issue with my web designer who thinks it's because KW agent sites do not have a pre-loader.

    Consider adding one or otherwise address this issue because it looks like a mistake.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  20. allow agents to log in as buyer to set up search on consumer website profile. Also provide more options/ filters for consumer sites.

    3 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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