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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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174 results found

  1. https://www.homesforheroes.com/
    This is a popular service for agents that easily integrates on their sites when they are a member agent. Please allow it through for Iframe

    2 votes

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  2. I sold a gorgeous property. buyer requested MLS remove photos except primary one post closing. Now my KW app/site only shows google view or nothing at all. Please fix it so that the primary photo can still be shown, as it in on my MLS

    2 votes

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  3. 2 votes

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  4. Currently our clients must manually navigate to create an account on our agent and team websites. Assuming they use the same email address we have on their contact record, Command will link the agent site connection.

    We need the ability to send Command contacts an invitation via text or email to "activate" their agent site connection. This would significantly increase the conversion rate of contacts creating an account on the consumer sites.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  5. We should be able to send bulk MMS for clients, and also have MMS on smartplans

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  6. Recently, me and many of my consultant friends from our office have been receiving almost zero response (leads) when we place sponsored ads on Command.
    I tried to explain this situation in a mini survey that I came across on my Command page recently.
    We discovered something like this. The sponsored ad we place through Command appears in front of people in the region we choose, the person clicks on it to get information, and then two boxes appear, which he must tick as I have sent in the attachment. And since all these texts are prepared in English, people…

    2 votes

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  7. Option to collapse pages and modules by category on home page. It is very cumbersome to scroll through all the blog posts to get to the custom pages, and HTML and so on.

    1 vote

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    under review  ·  0 comments  ·  Team Sites  ·  Admin →
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  8. Results currently only show MC location city.

    8 votes

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    under review  ·  2 comments  ·  Agent Sites  ·  Admin →
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  9. It would be useful if the person contacting thorugh the Website had to fill in not only their names and e-mails, but phone number and city and state. Too many spam e-mails come through there. Thank you!

    17 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  10. when the customer gets the home valuation, it comes like $527.18K. The consumer does not understand. Prefer it to look like $527,180. Zillow, Realtor etc show in that format.

    5 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  11. As MCTT I use this on a landing page distributed to Market Center Agents, providing them a place to log support tickets relating to KW Technology in our Market Center. The widget is secured via Captcha and resopnses are handled off site.
    https://rudolflandman.kw.com/submit-your-tech-issue

    1 vote

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  12. I recommend that there should be an option to add the dark mode feature as your background for your KW website.

    4 votes

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  13. 1 vote

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    under review  ·  0 comments  ·  Admin →
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  14. ie: we use MRED - midwest real estate data
    this is a sample of how an agent used the data: https://alissaroy.kw.com/search-your-local-area-stats

    1 vote

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    under review  ·  0 comments  ·  Admin →
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  15. Team Account - Client exists in both Personal and Team accounts. Their Personal account is the one associated with (Agent Site Connection) I prefer to only have the contact in the Team account vs the Personal account. What will happen if I delete the contact from the Personal account? (1) i would most likely lose the visibility (timeline) of his properties he's viewed. https://www.loom.com/share/0a04f55ae8b340a096f4d996c6713125

    2 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  16. While it is nice to have our Vendors listed on our website, the fact that the only contact info that is listed is a website is extremely limited. Not all vendors have a website. And the input screens do ask for email and phone but again that info is not translated over to the website view for the consumer. Frankly it looks like we are going to have to create something separate for ourselves.

    8 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  17. When you click on a team member through the Meet the Team page on the new Team Sites, the phone number, email, and website are not hyperlinks. They appear as though they would be, but you are not able to click on them. This would make things much easier for clients.

    3 votes

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    under review  ·  0 comments  ·  Team Sites  ·  Admin →
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  18. The current functionality of the app auto-logs people out every day. It is a pain for clients to have to log in. Every time they want to use our app and highly discourages people who don't have a password manager on their phone. Let's make the process simple and seamless it keeps them logged in for 30 days before having to re-enter their password. It doesn't seem like they are storing highly confidential information on the app so it's quite unnecessary to log them out every single day.

    4 votes

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  19. When searching on KW websites, consumers should automatically be able to see listings that are PENDING SALE, not just ACTIVE ones.

    Our competitors do NOT rely on a Pending filter to show the same info (check out Zillow & Howard Hanna - they make it easy). Therefore we are making our site less valuable to consumers and our agents.

    • Agents want calls on their Pending listings to capture leads.
    • Buyers want to easily find data on houses they drive by, regardless of their status.
    • Sellers want to be able to search quick selling houses to find out which agent accomplished…
    3 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  20. Open House info is very time sensitive and should be displayed at the top of the consumer site details page in red just under the property address so it is one of the first things a consumer see when visiting a property online.

    4 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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