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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

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Consumer App and Websites

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174 results found

  1. DocuSign can already send signature requests as a text message, but that feature has not been integrated into the KW-provided accounts. I would love to get the feature added so I can reach signers through real-time notifications sent directly to their mobile devices.

    4 votes

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    under review  ·  1 comment  ·  Admin →
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  2. Why can't we add the modules that are available for custom pages to default pages? Mostly just looking for a rich text module option on the about the agent page - the formatting for the default agent modules is terrible.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  3. Option to add a "Site Search" module OR search field to page navigation to allows visitors to search for specific keywords within the Agent/Team Site (not property search).

    Agents want visitors to their site to be able to search the published content of their KW Site, so they can help their clients more easily find a specific blog posts or resources they've shared.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. Reconozco la importancia del Inglés al trabajar con una empresa norteamericana, sin embargo al existir un mercado tan amplio de habla hispana, tanto en agentes como clientes, es indispensable contar con material correctamente traducido. Command es una excelente herramienta pero muchos agentes me exigen la traducción total y no a medias en diferentes pestañas de Command, Connect, KW APP y sitios del Agente. Importante empezar a asentar esto en nuestra compañía. La traducción en la opción de Command no es al 100%.

    1 vote

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  5. When TC's try to setup a Zoom phone there is a requirement that the site has a disclamer that reads: By providing a telephone number and submitting this form, you consent to receive SMS text messages from Keller Williams Honolulu. Message and data rates may apply. You can reply STOP at any time to opt out of further messaging.

    1 vote

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  6. Reformat the layout of individual blog post pages. Currently, the head, subhead, and publish date are offset to the left of the photo and text of the post. It looks like a mistake and is very imbalanced & unprofessional.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  7. When viewing my KW website—or any other KW agent's site—in Firefox or Chrome, there is a brief moment before the page loads where you can see icons and text.

    I shared the issue with my web designer who thinks it's because KW agent sites do not have a pre-loader.

    Consider adding one or otherwise address this issue because it looks like a mistake.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  8. I am in the Agent Service role at my Brokerage and communication with our agents is difficult. I would like an APP that I could post in like we do our Facebook group page. I feel that it is hard to get them to sign into FB, but if there were an app that they could download that would alert them to just our notifications that would be an extremely helpful app

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  9. I’d like to raise a concern regarding the Market Center Associate Rankings (or Agent Rankings by type) no longer being available on the KWI website. We now have to download the report from Command, which we’ve been doing in order to continue sending it out to all KW Heritage agents on a monthly basis.

    However, we’ve received some negative feedback—mostly related to the layout of the new report. It's not as user-friendly, especially on mobile devices, and has proven harder to read.

    For reference, I am attaching the old report that we previously used and that the agents prefer. With…

    1 vote

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  10. When a property is listed on multiple MLS boards for areas that overlap, please have the App and Agent website remove those duplicates so that it only shows one of them. I am in an area of Punta Gorda, FL where multiple MLSs overlap and so most properties are listed in both, sometimes 3 or 4 MLS boards. When I view them in the KW App and website they show up as duplicates. This is very frustrating for my customers having to scroll through multiple copies of the same listing. Sites like realtor.com and zillow.com don't show duplicates like this.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  11. It gives Office number where you put your cell phone number unless you do want the office number on the how to contact me "Lets talk" part at the bottom of the website. I think its confusing for it to say office instead of Phone Number or Cell phone number. Because the lets talk section is for people to get in contact with you not the office, if they want to call the office its right under the lets talk section.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  12. We have three calculators—Home Sale Calculator, Mortgage Calculator, and Affordability Calculator — that we used to add to the KW website, but are now unable to do so.

    1 vote

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  13. The KW Consumer App needs smarter search and collaboration tools because clients expect advanced search features like drawing custom areas, commute filters, and more flexible filters. The current experience can feel limited compared to competitors such as Zillow or Redfin.

    Suggested improvements include:
    - Adding a “Draw Your Own Area” map search, commute-time and lifestyle-based filters
    - Enabling KW-exclusive listing highlights
    - Developing buyer and seller dashboards to include timelines, reminders and tips, and to-do lists
    - Enabling in-app agent-client chat on saved homes
    - Incorporating push notifications and alerts tailored to behavior and preferences

    Such features will allow agents…

    7 votes

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    under review  ·  2 comments  ·  KW App  ·  Admin →
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  14. This would apply to Agent and Team sites and Consumer App.

    The listings thumbnails our our Command websites display the name and phone number of the listing brokerage. This is not a requirement or is an incorrect reading of the rules. Realtor.ca, for example only displays the address, price, beds and baths and square footage. Remax websites only show the price, address, beds and bats as well as the MLS # in small font. The listing brokerage and phone numbers are only displayed in the Listings Details. Showing that information on the thumbnails refrains our agents from promoting their Command…

    16 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  15. KW website, the initial default display shows the last photo from mls on the left, the 1st photo in the center and the 2nd photo on the right. This looks quite awkward in this and many cases since the last photo is the floor plan. It would be improved by removing the last photo from the initial default display or just left justify the 1st listing photo. Here is an example; https://tecksegghomes.kw.com/property/2231-N-VERMONT-ST-ARLINGTON-VA-22207/1989077520666304

    this is the same on multiple screen sizes as I have tested on 4 different locations

    1 vote

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  16. We need to have the option to include commercial properties on our websites. I have clients complain about their listings not showing up on the website.

    1 vote

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  17. Add an accessibility feature to the KW agent website for clients who are color vision deficient/blind or have other visual impairments. The accessibility feature allows clients to change contrast, text, etc. on the client's website page. A great way to be ADA compliant in the electronic platform.

    1 vote

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  18. On the Neighborhood Market Snapshots, increase the timeframe of "recently sold" properties that are included. Since the market has slowed in many areas, 90 days of sales isn't always sufficient to provide meaningful insights.

    Many neighborhoods in my market have not had any sales in the past 90 days. Perhaps increase this to 180 days or 365 days or a dynamic value based upon the number of sales in that particular neighborhood?

    1 vote

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  19. Create folders to store and organize SmartPlans

    5 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  20. It would be great to have a place where agents could share the site templates that they have built for other agents to use. Just like we have for Smartplans. This way the less techy agents could update their sites with easy.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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