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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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47 results found

  1. Agent think it would be better if when viewing Listings on an of Consumer App, the agent's phone number would display instead of the office's

    7 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  2. 3 votes

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  3. Please bring back the ability to create multiple collections. This feature had so many useful applications for both the consumer and the agent. There are several reasons why someone would want to create more than just one collection. Also as an agent, having the ability to create collections for multiple clients that you could collaborate with individually was really awesome. I understand that this feature may not have been widely used but I think that may have been due to the lack of knowing about the feature.

    4 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  4. Once a home is being favorited on the agent app, the client should have the ability to save or rank them in priority order that also communicates that into Command on the agents side. This would allow consumers and agents be able to schedule showings for clients quicker based on their rankings. lt would also allow agent's to have conversations with non-client's about homes that are at the top of their list that they may move quicker so scheduling a showing sooner would be beneficial.

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  5. We should be able to send bulk MMS for clients, and also have MMS on smartplans

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  6. Allow us to set default values to the mortage calculator fields that more closely relate to our market area... Such as median home price, Property Tax, Interest rate, so it is more realistic for our clients.

    5 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  7. Clients are able to add profile pictures via their consumer accounts

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  8. Currently, a consumer selecting Keller Home Loans on a listing brings you to a page to find a Loan Officer. Agents can select a Preferred Loan Officer in the Agent Portal on kwlends.com. The Loan Officer does not carry over to the Agent Site. Either make the connection between the two platforms or have a selectable field in the Consumer Applet in Command.

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  9. Team Account - Client exists in both Personal and Team accounts. Their Personal account is the one associated with (Agent Site Connection) I prefer to only have the contact in the Team account vs the Personal account. What will happen if I delete the contact from the Personal account? (1) i would most likely lose the visibility (timeline) of his properties he's viewed. https://www.loom.com/share/0a04f55ae8b340a096f4d996c6713125

    2 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  10. When checked off or using filter, In the map and lists it would be nice to show only the new listings uploaded on that day. And/or showing new listings uploaded since the last time a consumer did a search. It would be very useful for consumers searching for property and checking the website everyday.

    2 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  11. Just curious, but who are we partnered with to provide the home value price range? It appears to be $30-50k lower than the actual comps in my area?

    2 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  12. Add the option to add a address during the site/app registration process. Also allow the Consumer to add a profile if they wish too. Birthday, Home Anniversary, link their own social media accounts, preferred contact method, family members, decision makers, etc...

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  13. Agents in our Market Center would love the ability to send out notifications or messages to all clients using their app at one time. From the agent to the client.

    3 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  14. My idea is to create a client portal for real estate agents, which will allow clients to have access to their transaction details and progress throughout the entire process. Specifically, the portal would enable sellers, buyers, and tenants to view the status of their transactions, upload relevant documents, and communicate with their agents through the portal.

    For example, if an agent is working with a seller, the client portal would show the seller the progress of their sale, including information about potential buyers, offers, and negotiations. The seller could also upload any necessary documents, such as property disclosures or inspection…

    4 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  15. It would be helpful to add Fee Simple/ Leasehold and Short Term Rental Allowed to the search criteria.. Thanks

    17 votes

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    under review  ·  20 comments  ·  KW App  ·  Admin →
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  16. The biggest and most often repeated reason clients say they don't use our APP is because they are looking on their phones or iPad and the screen won't rotate to horizontal view. Can we fix this? (I'd like to keep my clients integrated in the APP and with Command)

    2 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  17. If a consumer opens the app looking for open houses to go to, they currently only see future open houses rather than ones that are happening right now. That means that as soon as an open house starts, it is no longer visible in our app. Our competitors and our MLS's continue to show the open house until it is over.

    4 votes

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    under review  ·  2 comments  ·  KW App  ·  Admin →
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  18. Currently, on the Consumer app, there is a section titled, "Local Realy Services Provided By: MC Name", where as MC Name is the local MC who services that area via zip codes. I would like to see that MC reflect the agents MC if a consumer has selected a KW agent.

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  19. We need to be able to put more than one zip code in for the saved search. Many of our areas have mulitple zip-codes

    29 votes

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    under review  ·  7 comments  ·  KW App  ·  Admin →
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  20. I had a client mention to me that he would have loved to be able to send me an instant message from within the app.

    2 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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