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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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212 results found

  1. Please make the contact forms customizable. We truly need a spot to ask for their property address.

    11 votes

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  2. As part of the effort to transform the KW Consumer App into a full-featured client portal, an Offer and Contract Management Hub needs to be developed because once a client is ready to make an offer, the process often moves outside the app (email, PDFs, separate platforms), leading to confusion and dropped communications.

    Suggested Improvements include:
    - Enabling offer submissions directly in the app
    - Adding real-time offer tracking with status updates
    - Integrating with DocuSign or Dotloop for e-signatures
    - Centralizing disclosures, contracts, and documents
    - Adding secure in-app chat threads for agents, clients, and coordinators

    Benefits to agents…

    1 vote

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  3. There should be an option to change the shade of the heading images. Some images come out super dark or hard to see if there isn't varying details. With the option to change the heading text color, being able to change the shade of the heading images would be nice to better showcase images.

    2 votes

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  4. It gives Office number where you put your cell phone number unless you do want the office number on the how to contact me "Lets talk" part at the bottom of the website. I think its confusing for it to say office instead of Phone Number or Cell phone number. Because the lets talk section is for people to get in contact with you not the office, if they want to call the office its right under the lets talk section.

    1 vote

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  5. Would it be possible to add a filter to view only listings by KW agents in a specific area?

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  6. New Estate Only is an integration that allows New Construction Homes to be searched on an agents website. The North Florida Region has added this to many agents websites.

    10 votes

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  7. KW website, the initial default display shows the last photo from mls on the left, the 1st photo in the center and the 2nd photo on the right. This looks quite awkward in this and many cases since the last photo is the floor plan. It would be improved by removing the last photo from the initial default display or just left justify the 1st listing photo. Here is an example; https://tecksegghomes.kw.com/property/2231-N-VERMONT-ST-ARLINGTON-VA-22207/1989077520666304

    this is the same on multiple screen sizes as I have tested on 4 different locations

    1 vote

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  8. Sometimes we just want to view all homes that have had price reductions, not just the ones within the last 7 days. I'm in a market where some homes are on the market for months at a time, and it would be nice to have this as a filter.

    12 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  9. allow agents to log in as buyer to set up search on consumer website profile. Also provide more options/ filters for consumer sites.

    2 votes

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  10. We need to have the option to include commercial properties on our websites. I have clients complain about their listings not showing up on the website.

    1 vote

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  11. Within the Expert Mode Website Editor, users have the ability to add a Custom Video to the background of the Listing Search Module on the Homepage and Property Landing Pages via the "Featured Image/Video" section.

    When creating Custom Site Pages and Standalone Landing Pages, Associates would like to add video to Page Header sections, but this functionality is not available in the templates for these pages. On other pages, there is only the option to select static "Background Image" from the Website Content Library.

    2 votes

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  12. 9 votes

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  13. Every day when I try to use the Command app on my phone, I'm required to enter my password. Since it is a strong password it actually prohibits me from using the app until i can get it on my computer. It would be much easier and just as secure if I could use my fingerprint to log on.

    5 votes

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  14. Users would like the ability to create a Saved Search for rental properties

    13 votes

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    under review  ·  2 comments  ·  KW App  ·  Admin →
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  15. I have very strong incentives for people to sign up to get a Free Home Valuation from me.... so much so that if I require the phone number they will most likely give it to me. It would be a muchmore valuable lead for me if I am able to contact them by phone. Can this be done?

    23 votes

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    0 comments  ·  KW App  ·  Admin →
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  16. Add an accessibility feature to the KW agent website for clients who are color vision deficient/blind or have other visual impairments. The accessibility feature allows clients to change contrast, text, etc. on the client's website page. A great way to be ADA compliant in the electronic platform.

    1 vote

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  17. On the Neighborhood Market Snapshots, increase the timeframe of "recently sold" properties that are included. Since the market has slowed in many areas, 90 days of sales isn't always sufficient to provide meaningful insights.

    Many neighborhoods in my market have not had any sales in the past 90 days. Perhaps increase this to 180 days or 365 days or a dynamic value based upon the number of sales in that particular neighborhood?

    1 vote

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  18. Allow agent to set up a lead management rule based on a specific landing page. Under "source" the options are; 1. Landing Page, 2. KW Landing Page, 3. KW Landing Page (site), and 4. Neighborhood Landing Page. In this section, the agent should be able to choose WHICH landing page.

    2 votes

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  19. For lead generation - the most important block is a CTA and we have nothing that we can even remotely format to look like this. The styling in Rich text doesn't work - if you add an image and align it left or right, then add a heading and body, it can work, depending on the device, but the text will scroll and the spacing is very finicky.

    Also, many of the blocks don't work right across all platforms. For instance, if you add a title to a rich text field and then view it in mobile, it is actually…

    1 vote

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  20. The whole point of the website is to capture leads. It should be created as a lead funnel. We should not be directing people away from our sites to fill out forms or to capture leads so if we want to embed a form, we should be able to link a CTA button to the form, lower on the same page.

    1 vote

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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