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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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Consumer App and Websites

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How can we improve our Consumer App and Websites?

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122 results found

  1. Improve Back/Forward Cache (bfcache) Compatibility on Agent Sites

    Lighthouse reports indicate that agent sites are often prevented from using the browser back/forward cache due to platform-level behaviors.

    Improving bfcache compatibility would:

    Speed up return navigations

    Improve perceived performance

    Reduce unnecessary reloading

    This is a platform-level optimization agents cannot address.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  2. Fix Identical Link Text (“Read More”) Across Agent Site Modules

    Multiple links across agent sites currently use identical link text (such as “Read More”) while pointing to different destinations.

    Allowing agents to customize link text or enabling the platform to automatically populate descriptive link text (such as the page or post title) would improve:

    • Accessibility for screen reader users
    • SEO clarity for search engines
    • Overall usability and link context for visitors

    This change would bring agent sites in line with accessibility and SEO best practices.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  3. Increase Touch Target Size for Interactive Elements on Mobile

    Lighthouse identifies multiple interactive elements (pagination dots, sliders, small links) that do not meet recommended touch target size guidelines.

    Improving spacing and sizing of interactive elements would enhance:

    Mobile usability

    Accessibility

    User experience

    1 vote

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  4. Fix Low Contrast Text in Default Agent Site Styles

    Accessibility audits flag low contrast text in several default styles and form components.

    Adjusting default color contrast to meet WCAG standards would improve:

    Accessibility compliance

    Readability

    Lighthouse accessibility scores

    Agents currently cannot control these styles at the module or CSS level.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  5. Improve Font Loading Strategy Using font-display: swap or optional

    Lighthouse flags font loading as a render-blocking issue.

    Setting font-display: swap or optional for platform fonts would:

    Prevent invisible text during load

    Improve perceived performance

    Reduce layout shift related to font loading

    This is a platform-controlled improvement that would positively impact all agent sites.

    1 vote

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  6. Allow Preload / Priority Hints for Largest Contentful Paint (LCP) Images

    Lighthouse reports show that the Largest Contentful Paint (LCP) image is often delayed due to resource discovery and render timing.

    Adding platform-level support for:

    rel="preload" or

    fetchpriority="high"

    on hero/LCP images would improve LCP and Core Web Vitals without requiring agent configuration.

    1 vote

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  7. Increase Cache Lifetimes for Versioned Static Assets on Agent Sites

    Static assets such as JavaScript, CSS, and images currently use short cache lifetimes, even when assets are versioned.

    Increasing cache TTLs for versioned assets would improve repeat-visit performance, reduce bandwidth usage, and improve Lighthouse performance scores with no downside.

    This is a platform-controlled optimization.

    1 vote

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  8. Improve Image Delivery with Responsive Images and Modern Formats (WebP/AVIF)

    Lighthouse reports consistently flag oversized images and recommend responsive images and modern formats.

    Supporting srcset / sizes and serving modern formats like WebP or AVIF at the CDN level would reduce image payload sizes, improve LCP, and improve performance on both desktop and mobile.

    Agents already upload optimized images, but platform-level delivery currently limits the benefit.

    1 vote

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  9. Defer Google Maps and reCAPTCHA Until User Interaction on Agent Sites

    Google Maps and reCAPTCHA scripts currently load on initial page load for agent sites, even when users do not interact with maps or forms.

    Deferring these scripts until a user interacts with a map or form would significantly improve mobile performance and reduce main-thread blocking without impacting functionality or security.

    This change would improve Core Web Vitals and user experience across all agent sites.

    1 vote

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  10. Autofit KW DBA Logo on KW Websites

    It is VERY challenging to get a KW DBA logo to fit into the spot near the bottom of the website (where contact information is). Instead of having to do all the guess-work, having an auto-fit logo that formats for the agent would completely solve this issue. It took me 10 days of communication with KW Support, and I ended up finding a resolution on my own.

    0 votes

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  11. Open House form completion page has generic QR code, not agent specific one.

    When guests fill out the openhouse sign in form, the completion screen invites the guest to use the KW App via a generic QR code. This should be linked instead to the agent specific KW app. With the generic one, the guest has to remember your name and find you in the agent list. It's a lost opportunity.

    8 votes

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  12. Make the Preferred Vendors Module Optional

    On the About Me page, make the "My Preferred Vendors" module optional. Currently, I am unable to disable it.

    While many agents find value in sharing trusted local resources, not all agents are comfortable formally vetting, endorsing, or promoting third-party service providers. For some of us, recommending vendors introduces an element of risk that we prefer to avoid.

    1 vote

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  13. I would like to add Finance type as a criteria on the consumer facing websites

    I am looking to add search criteria for finance types on our client facing websites. For instance USDA (Rural Development), VA, FHA, etc.. I also wouldn't mind any other search criteria that has been recommended. The more the merrier to me. Thank you in advance for looking into this

    1 vote

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  14. preloader

    When viewing my KW website—or any other KW agent's site—in Firefox or Chrome, there is a brief moment before the page loads where you can see icons and text.

    I shared the issue with my web designer who thinks it's because KW agent sites do not have a pre-loader.

    Consider adding one or otherwise address this issue because it looks like a mistake.

    3 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  15. Iframe for Github repository

    I have coded my own iframe to permit my Chatbot - it is installed safely on multiple Agent websites in our offices for free (no charge) The code is hosted in my github repository.

    https://pahopkins.github.io/chatbot/chatbottcf.html

    30 votes

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    under review  ·  3 comments  ·  HTML and Iframe Recommendations  ·  Admin →
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  16. Allow for an Integration Between KW Command and Google Voice

    I use Google voice regularly for most of my business communication. Is there a way to sync Google Voice with KW command? This way we can see all communication (calls (including duration) and texts).

    6 votes

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    under review  ·  3 comments  ·  KW App  ·  Admin →
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  17. Allow Eventbrite HTML

    Allow EventBrite as an approved HTML - my agents use this to run their client events and want it on their KW site instead of sending them to the EventBrite site.

    26 votes

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    under review  ·  1 comment  ·  HTML and Iframe Recommendations  ·  Admin →
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  18. Smart Charts

    Smart Charts are provided in a free and paid option through our local mls BRIGHT...
    https://www.getsmartcharts.com/

    see it on my website: https://daviddonaldson.kw.com/national-stats

    24 votes

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    2 comments  ·  HTML and Iframe Recommendations  ·  Admin →
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  19. Add HTML or Iframe Modules on our Home Page

    I'd like the opportunity to install a custom HTML, Iframe, or even Rich Text on my home page. Right now, I can only do that by putting them on separate pages.

    5 votes

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    under review  ·  3 comments  ·  HTML and Iframe Recommendations  ·  Admin →
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  20. Alternate Currencies for Mortgage Calculator Modules

    KWW Agents located outside of the US and Canada would like a version of the Mortgage Calculator module that supports alternate currency (ex. Euros) or for the built-in Mortgage Calculator module to be customizable to support Euros and other non-USD currency.

    For example, this one from the Banco de España.
    https://clientebancario.bde.es/pcb/es/menu-horizontal/podemosayudarte/simuladores/simulador_prestamo_hipotecario_personal.html

    https://app.bde.es/asb_spa/#/es/cuota/form

    2 votes

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    0 comments  ·  Agent Sites  ·  Admin →
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