Do not allow emails ending in @kw.com to be set as the password recovery email or personal email.
The great password reset of 2024 proved just how many MC's set password recovery emails as their MCA or TL causing tons of frustration for associates trying to reset their email.
This idea is to not allow any emails ending in @kw.com to be entered as a recovery email.
16
votes
Brooke Silva
shared this idea
In Associates, MC leaders will now receive an error message if they use a @kw.com email address for the Recovery Email field!
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Isaiah Merced
commented
Absolutely needed for marketing center's with smaller support staff and no MCTTs to help Associates navigate when their Command login doesn't work.
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Matthew Cadieux
commented
This is a critical issue, as today has demonstrated this email must be a non KW hosted email.