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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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CommandMC

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290 results found

  1. Right now, if an associate does not stop SmartPlans from running and follow the offboarding check list, it's difficult to re-onboard them to be able to be able to get to Command and shut everything off.

    When deactivating an associate, if there are live SmartPlans and if the Branding Toggle is green, we should NOT be able to deactivate the associate.

    1 vote

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  2. It would be SO helpful to see if an agent is on a team when looking at their associate record (Command MC). This will avoid searching the teams section to find out if they're on a team and what team they're on.

    6 votes

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  3. First American Title Co (FATCO) has a data breach which is making transmittal extremely difficult as we're trying to track down unbooked funds. There's no easy way for search for this in Command.

    1 vote

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  4. When onboarding agents we always have a tough time with them filling out the KWRI email. You should make it so the MC can activate them first and then give the agent time to fill out their information that way we don't get penalized for them taking a long time to fill it out. A lot of our onboards get carried over to the next month because they don't fill it out in time.

    1 vote

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  5. We need to have the ability to search Market Center Opportunities by a date range, last updated, and closed. Need to be able to save the custom filters and modify columns just like contacts.

    3 votes

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  6. I would love to be able to sort by last, then first names. It would be easier to match up family members and ensure notes, tags, tasks, etc. are met together.

    4 votes

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    under review  ·  1 comment  ·  Associates  ·  Admin →
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  7. Adding the ability to search and filter by tags in the CommandMC Associates applet would be highly valuable for retention. We have added tags to our associates and, at this time, are unable to utilize the functionality of those tags due to lack of search/filter options. Would love to see this feature added in Q2 2023!

    4 votes

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    under review  ·  1 comment  ·  Associates  ·  Admin →
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  8. TO WHOM IT MAY CONCERN:

    We need our ASC to have the ability to perform all related agent add/remove functions WITHOUT having access to sensitive CommandMC Compliance (red bubbles) info.

    Recently an Angel advised us, "...if she (ASC) is just sending an Invitation to Join, then the MC Leader role would be sufficient, as this allows access to the recruits section of Command. However, there are certain tasks that require MCA/AMCA access, such as activating an associate.

    Our Agents Services Coord (ASC) should be able to send new agent invites and activate new agents....all related agent add/remove functions WITHOUT having…

    3 votes

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  9. We need a faster way to sort Source/ Referral (kw agent name) in the Recruit Management tab in CommandMC. The current sort capabilities is Not alphabetically so, it makes it difficult following up with our KW Agents that referred the Recruit. If there was a way to search/ sort based upon the Referral Agent Name that would be great too. Thank you!

    2 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  10. Implementing a feature to track and display the last active timestamp of agents on their CRM would significantly enhance our ability to hold them accountable for their productivity. This transparency not only fosters a culture of responsibility but also allows leadership to objectively assess and reward diligent efforts. Knowing when agents were last active on the CRM empowers us to recognize and address potential gaps in their engagement, leading to improved efficiency and overall team performance. It's a crucial step toward creating a more accountable and results-driven work environment.

    1 vote

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  11. When adding a smartplan such as Quarterly Call Plan to a recruit, it would be great if those tasks would automatically get assigned to the assignee. QCP does not allow you to assign the call step to anyone.

    1 vote

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  12. Would love to see a "forgot password" to recover an old email for a returning agent, rather than hunting down old MC's to find who has the email verification code.

    2 votes

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  13. When inputting a recruit's birth date, the field requires a date. Sometimes the recruits don't provide a year that they were born. Therefore, we should just be able to input the "month/day" -- i.e. 9/14

    1 vote

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  14. It's not documented in the timeline of the recruit card. It would be awesome if there was a CC on the email that came to the person that sent the invite. We don't know they didn't receive it unless we are asking which leads to a time delay.

    3 votes

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  15. Please make the Expiration Date within the KW Profile, a field that can be typed in and not a scroll option

    2 votes

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  16. It would be wonderful to have a feedback form with options for price, features, location, condition ect

    2 votes

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  17. 1 vote

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  18. Can we please add a nurture or warm option for heatseeker list to expand opportunities? Thanks

    1 vote

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  19. It's time consuming to have to delete all the choices. we should be able to click one button to delete all then choose the one we need. thanks

    1 vote

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  20. It would be very useful for Market Center websites to have a filter called "Market Center Listings." This filter would show only listings owned by the Market Center and could further be filtered in conjunction with the other filters for property type, price, etc. This is EXTREMELY helpful for Market Centers to promote their own listings on inside communications, such as Agent Resource websites. It's all so very useful on listing appointments to show potential sellers all of the listings carried by that particular KW office.

    2 votes

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