282 results found
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reports
Reports before the switch.
The MCA was able to see the financials from other market centers in KW and now that report is gone. Allowing access to the financials of all the Market Centers provides transparency and it allows the MCA the ability be able to compare their Market Center with other similar make Market Centers.3 votes -
Allow Agents to chose what is their primary Market Center
Allow agents to choose their primary Market Center for awards purposes. I have 2 situations where an agent is active in my MC, joined a 2nd MC out of state, has done little to no business there, yet, their awards information and medals go to the new MC - they are a top 10 agent in my MC and on the ALC and the new MC barely knows who they are. The 2nd situation is my largest team (and my OP) all of their main team production is out of my MC, yet, because later on he because a part…
1 vote -
Give us the ability to sort alphabetically by last name on all reports
All reports should either default to sorting by last name, or at a minimum, give us the ability to change our default to that sort. Specifically Associate Awards reports - but all need to have that ability
1 vote -
CommandMC - how many of our agents run campaigns
is there a way in command mc to see how many of our agents run campaigns? and how many campaigns they run? the vital signs report does not have it so just wondering if there's another way
3 votes -
language
Add a filter option for languages spoken similar to the filter option for Roles.
3 votes -
Allow CC Section for SmartPlan Emails
For some operations within our Market Center, an email being sent to a new agent and copying other leadership members is the notice to begin getting in connection with that new agent. For example, our DAS will send an initial email inviting them to Orientation and will copy our Productivity Coach to give them the heads-up on reaching out and getting connected for new agent training.
It would be great to have the option to copy other emails or leadership associates to an email within a SmartPlan for them to be in the loop or receive any email replies.
3 votes -
Add Property Type and Classification Filters for Compliance Review
Please add the filter options “Property Type” and “Classification” for compliance requests. When reviewing compliance items, I often need to sort by those specific criteria, and having these filters available would greatly improve the review process.
2 votes -
Add Chinese and Cantonese to Command IDX site
Please add the Chinese and Cantonese as language options to the IDX site.
Approximately 3.5 million people speak Chinese at home in the U.S., making it the third most spoken language after English and Spanish. Currently, the agent site doesn't have the option to allow customers to choose Chinese as the language.
Adding Chinese/Cantonese to our website ensures clients feel confident and supported throughout their home-buying journey with Keller Williams.
7 votes -
Buyer and Seller Email Addresses to Report
Please add Buyer and Seller Email Addresses to the Sales Transactions for Market Center Reports.
1 vote -
Display agent Military information
Please use the Military information label in a way any office can see who is or not affiliated.
WE would like to have a report about this, something like (Military status) Active/inactive and if active, try to show the name of any of those 8 statuses on website settings!
5 votes -
It would be great to be able to pull a MC Veteran's roster from Command.
We really need to be able to find the Veteran information captured when a new agent onboards and completes that question!
3 votes -
Admin Edit Details of an Opportunity
With the most recent Command update, we’ve lost the ability to change a Close Date. This cannot be done on the Admin MC side, or on the Agent side. When I contacted Command Chat Support, this is what they said:
Christian Vazquez:
A commission termination request needs to be submitted first. Once the commission request has been terminated by your market center leadership, then the Closed Date can be edited.
This is because once a commission request is submitted, certain fields on the opportunity details, like the Closed Date, become locked.My response: how would it affect the Commission/Offers? Would…
1 vote -
3 votes
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Option to Sync Email Field from KW Insights Record to Recruit Card When Linked
Please provide an option to sync the email details from the KW Insights record to the Recruit record. Currently, when a record is linked to a recruit, the email address from the linked record does not populate in the recruit card. We’d like to have the ability for the email field to automatically pull into the recruit card when the records are linked.
2 votes -
Way to toggle off the New Detail Panel when opening an Opportunity
The new Detail Panel that appears on the left side every time you open an opportunity needs to be an option to open, not start off opened. It is in the way and creates an additional step to the reviewing process for us.
12 votes -
Show agent name in opportunities - Documents tab
The agent name needs to be visible to staff when in opportunities, and in the documents tab - it could be added under the Property information and above the buyer/seller information (this in in the panel to the left of the docs in the 10/2025 release)
1 vote -
inside referral
Agents find it confusing that using "Inside Referral" makes it so that the receiving Agent pays the Co. $ of the referring agent. I suggest either changing that practuce OR adding a warning advising them that that will happen and offering the option of adding the referring agent as a second agent in the transaction.
2 votes -
Reports Header
Report Headers for PDF Downloads: I understand that for csv downloads the headers are a problem, but when printing PDF downloads for MYT reports and such it would be nice to have the headers that are showing in the report to actually be printed as pdf as well. It shows the information that is pulled plus the OP, TL, MCA and so on in the header. If printed on PDF it would be nice to have this as well like it did when we printed from crystal reports.
14 votes -
Onboarding
Imagine opening Command MC and having a single, customizable “Agent Onboarding” workflow. When a new agent joins, any of the leadership team could walk them through every step, from initial paperwork to profile setup, all without leaving Command.
Here’s what it could include:
•Digital Paperwork Hub: Editable Market Center: specific forms that can be completed and signed directly within Command (no need to jump to DocuSign or external links).
•Customizable Step Builder: Each Market Center could design its own sequence of steps: license verification, KWU registration, bio upload, business card order, etc.
•Integrated Checklists & Automation: As each step is…15 votes -
Add “Real Estate Start Date” Filter to Command MC Reports
In Command MC Reports, please add the filter “Real Estate Start Date” to allow users to create more detailed custom reports. This filter would be highly beneficial and was previously available in Winmore.
3 votes
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