287 results found
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Show agent name in opportunities - Documents tab
The agent name needs to be visible to staff when in opportunities, and in the documents tab - it could be added under the Property information and above the buyer/seller information (this in in the panel to the left of the docs in the 10/2025 release)
1 vote -
inside referral
Agents find it confusing that using "Inside Referral" makes it so that the receiving Agent pays the Co. $ of the referring agent. I suggest either changing that practuce OR adding a warning advising them that that will happen and offering the option of adding the referring agent as a second agent in the transaction.
3 votes -
Reports Header
Report Headers for PDF Downloads: I understand that for csv downloads the headers are a problem, but when printing PDF downloads for MYT reports and such it would be nice to have the headers that are showing in the report to actually be printed as pdf as well. It shows the information that is pulled plus the OP, TL, MCA and so on in the header. If printed on PDF it would be nice to have this as well like it did when we printed from crystal reports.
14 votes -
Onboarding
Imagine opening Command MC and having a single, customizable “Agent Onboarding” workflow. When a new agent joins, any of the leadership team could walk them through every step, from initial paperwork to profile setup, all without leaving Command.
Here’s what it could include:
•Digital Paperwork Hub: Editable Market Center: specific forms that can be completed and signed directly within Command (no need to jump to DocuSign or external links).
•Customizable Step Builder: Each Market Center could design its own sequence of steps: license verification, KWU registration, bio upload, business card order, etc.
•Integrated Checklists & Automation: As each step is…16 votes -
Add “Real Estate Start Date” Filter to Command MC Reports
In Command MC Reports, please add the filter “Real Estate Start Date” to allow users to create more detailed custom reports. This filter would be highly beneficial and was previously available in Winmore.
3 votes -
Ability to add a customizable recurring deduction option
An option similar to the KW Cares deduction, where we can set up a field that allows agents to put x amount of their commission towards a deduction customized by the MC. This would be helpful for having agents see the option to stow aside money for KW Event tickets like MAC and FR, as well as what our office would use it for, putting money towards the agents association bill every transaction so it is not a surprise when the year end comes.
4 votes -
Commission Tab Notes Notifications
We would love Command Notifications to be dispatched to the MCA/AMCA whenever a note is appended to a newly submitted commission tab. The current functionality entails users manually reviewing the notes tab for each commission tab submitted, which is not an integral part of the workflow for processing a commission tab.
12 votes -
MCAs should have the option to reinstate an agent that left and come back in the same month without having to re-invite again.
MCAs should have the option to reinstate an agent that left and come back within the same month without having to re-invite again. Sometimes agents come back in the same month. This would also be beneficial if an agent is removed in error. If the error is caught and it is done in the same month, then we should be able to change their status. That was an option we had in Winmore as long as it was in the same month.
3 votes -
offboard
Have a pop up when removing a team member with a required checkbox to confirm that the offboarding considerations in the answers article (link the article) have been completed before removing the team member.
1 vote -
Enhanced Notification for Agent Capping Events
We would love to see a more prominent notification in the platform when processing a transaction that causes an associate to cap. Right now, this important milestone can be easy to miss, and a clearer alert would ensure we can recognize and celebrate with the agent in real time.
A pop-up notification would be ideal, similar to how KW Command displays confetti when a new agent signs up. Even a celebratory animation, banner, or any type of visual cue would be phenomenal. This enhancement would help us deliver a more engaging and supportive experience for our associates while also reinforcing…
12 votes -
2 votes
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2 votes
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Agent Names on Command MC reports - they currently download without agent names
Currently when you download an agent's MYT or sales transactions or closed list, their names do not "download" on it, nor does the nice headings - so if printing off several, their names are not listed on the report.
4 votes -
tags
Allow Auto Tag for agent's production status: 1/2 cap, full cap, quarter capper for current agents, and recruits since update shows recruit production without using broker metrics
2 votes -
Add R0 Option for Production Status
When adding a recruit to the pipeline, currently you have the option to select if they are Red One, Red Two or Unlicensed Staff. I would like the ability for R0 to be an option for those whom we are actively moving through the KSCORE process, or another licensing program. This would be especially helpful for the leads we have coming through our locations webpage to automatically be assigned R0 if they select that they are not licensed.
1 vote -
Provide a way for recruits to resubscribe to Command MC smartplan emails
Tech support just let me know that there is no way for a recruit in CommandMC to resubscribe to receive emails from smartplans. We really need to be able to send them a resubscribe option if they request it.
1 vote -
Request for Enhancement: Correct Classification of Solo Agents in Top Associates Report
A discrepancy has been identified in the "Top Associates Report" where Solo Agents are being misclassified. This occurs when a Solo Agent is configured as a "Team" within the Team Management system, despite the team's only other member(s) being an Unlicensed Admin. As a result, the reporting tool incorrectly places these individuals under the "Teams" or "Groups" category, rather than classifying them as "Solo Agents."
This misclassification appears to stem from a lack of seamless data integration between the Reporting Tool and the Team Management system. The reporting logic currently identifies an agent as part of a team solely based…
6 votes -
Reorder Multi-Year Trend to Narrative Format
The traditional Market Center Multi-Year Trend tells a story in a narrative sequence. The 42 metrics are specifically arranged to ensure as Leaders read it, they have the proper context as they find numbers and metrics later in the report. In its current format in CommandMC, it's only creating confusion and among current leader, as the metrics are arranged alphabetically by data point.
The new version, is simply missing a "position number" field, like we've done for the Financial Statement. An addition of the 2 digit "pos_no" column should do the trick.
This narrative format makes it easier to 1.)…
21 votes -
company dollar transfer not recording the paid in CO$ by the agent in their accounts
CO$ transfer to another MC, when executed removes the amount paid in by the agent from their cap status! We need to have it remain as paid in CO$ in their status and reports because they have paid it, we just transferred it. There is no way to know now when they reach cap except by keeping an excel sheet.
1 vote -
Earned In Luxury Associates Tagged in Associates Applet
If an associate is approved as an Earned In Luxury Associate in the Luxury Roster under the Admin applet, their Associate entry should automatically be tagged as Luxury to better enable MC Leadership to send communications and smaprtplans around luxury information to that group.
3 votes
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