264 results found
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Customize MAPS Coaches' CommandMC Access
As MAPS Leadership Coaches, our coaching will be more accurate and effective if we had the ability to have view only access to our leadership client's Command MC.
4 votes -
Vital Signs in Standard Reports
The Vital Signs report provides some very important data that can be consolidated and used strategically to positively influence the market center. The use of Contacts, Smart Plans and Opportunities can all be exported individually from the Vital Signs Report and then sorted by KWUID in each. Then you can consolidate them all into one spreadsheet by Agent. Having the export of Command MC data with production info and including the KWUID so you can easily sort that list by KWUID and paste them all together. Now you have a powerful report to strategically target your most productive agents who…
9 votes -
Recruit Checklist Customization (Default Assignees, Smart Due Dates, R1/R2 Dependencies, etc.)
In Command MC, while you can create default checklists which auto apply to all recruits, rather than have to spend time individually assigning tasks within the current contact card, we should have the ADDITIONAL ability to set "some" default assignments and automatic due dates within the default checklist.
i.e. Send Onboarding Package in the 'Join in Process" stage could be an item that is auto assigned to the MCA and automatically have a due date within 24 hours of being moved into that stage.
In addition, Some items may be applicable to both R1 and R2 but some might only…
12 votes -
Customize Commission Request Fields
As a Market Center, we need the same customization functions in Cloudmore/Commissions that we had with Greensheets.
In Greensheets we are able to add required fields to the forms agents use to submit their greensheets/commission requests. In Command, this is not an option for us. This is causing us massive operational problems.
The fields in commissions is not a one size fits all situation. We need the ability to customize these fields per each Market Center. KWRI created the ability to customize checklist for compliance. This same function should be extended to the MCA's for commission requests. Not having this…
4 votes
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