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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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171 results found

  1. Whenever you're searching for homes on your agent websites, I've noticed that a lot of past listings for current homes for sale show up before the actual live listing. They will either be listings that sold previously or have expired. If there is a way to remove or hide those listings, that would be great. It gets really confusing for agents and clients when searching for homes and finding the actual live listing.

    4 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  2. As of now, there is only the option to forward domains to the subdomain, but it would be nice to have a custom domain showing in the URL when on the website.

    3 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  3. There should be an option to change the shade of the heading images. Some images come out super dark or hard to see if there isn't varying details. With the option to change the heading text color, being able to change the shade of the heading images would be nice to better showcase images.

    3 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. Reconozco la importancia del Inglés al trabajar con una empresa norteamericana, sin embargo al existir un mercado tan amplio de habla hispana, tanto en agentes como clientes, es indispensable contar con material correctamente traducido. Command es una excelente herramienta pero muchos agentes me exigen la traducción total y no a medias en diferentes pestañas de Command, Connect, KW APP y sitios del Agente. Importante empezar a asentar esto en nuestra compañía. La traducción en la opción de Command no es al 100%.

    1 vote

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  5. All of our agents at our MC utilize Testimonial Tree as their hub for all of their testimonials (similar to Real Satisfied). We would like this approved so our agents can embed their Testimonial Tree landing pages onto their KW Agent Site.

    11 votes

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  6. When TC's try to setup a Zoom phone there is a requirement that the site has a disclamer that reads: By providing a telephone number and submitting this form, you consent to receive SMS text messages from Keller Williams Honolulu. Message and data rates may apply. You can reply STOP at any time to opt out of further messaging.

    1 vote

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  7. I’d like to suggest the following features for the KW Site's Traffic Dashboard:

    • Visitor Counts: Total number of visitors over a specific time frame.
    • Traffic and Lead Sources: Specific breakdown of where visitors and leads are coming from, over a specific time frame (e.g., KW Paid Ad - Facebook, KW Paid Ad - Google, Smartplan, Direct Visits, etc).
    • Page Views: Number of pages viewed by visitors, indicating engagement levels.
    • Overall Traffic: Total visitors and unique users
    • Demographics: Information about visitors’ locations, devices, and other characteristics.
    11 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  8. Please make the contact forms customizable. We truly need a spot to ask for their property address.

    14 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  9. Reformat the layout of individual blog post pages. Currently, the head, subhead, and publish date are offset to the left of the photo and text of the post. It looks like a mistake and is very imbalanced & unprofessional.

    1 vote

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  10. I use Google voice regularly for most of my business communication. Is there a way to sync Google Voice with KW command? This way we can see all communication (calls (including duration) and texts).

    4 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  11. allow agents to log in as buyer to set up search on consumer website profile. Also provide more options/ filters for consumer sites.

    3 votes

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  12. Within the Expert Mode Website Editor, users have the ability to add a Custom Video to the background of the Listing Search Module on the Homepage and Property Landing Pages via the "Featured Image/Video" section.

    When creating Custom Site Pages and Standalone Landing Pages, Associates would like to add video to Page Header sections, but this functionality is not available in the templates for these pages. On other pages, there is only the option to select static "Background Image" from the Website Content Library.

    3 votes

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  13. Currently, there is no option for KW Consumer users, the Agent, or KW Tech Support to edit the email address associated with their account after they've signed up.

    Under Account Settings, their only options are to edit their Name, Location, Update their Password, or Delete their account.

    If the user wants to use a different email address for Consumer, their only option is to create a new account under that email address, which requires them to reconnect to their KW Agent under a different Contact in Command and start over from scratch with none of their existing Saved Searches or…

    2 votes

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  14. Allow each agent sites their own fav.ico. Favicons matter because they enhance the visibility and recognizability of the brand of the website.

    3 votes

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  15. Every day when I try to use the Command app on my phone, I'm required to enter my password. Since it is a strong password it actually prohibits me from using the app until i can get it on my computer. It would be much easier and just as secure if I could use my fingerprint to log on.

    7 votes

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  16. I am in the Agent Service role at my Brokerage and communication with our agents is difficult. I would like an APP that I could post in like we do our Facebook group page. I feel that it is hard to get them to sign into FB, but if there were an app that they could download that would alert them to just our notifications that would be an extremely helpful app

    1 vote

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  17. When a property is listed on multiple MLS boards for areas that overlap, please have the App and Agent website remove those duplicates so that it only shows one of them. I am in an area of Punta Gorda, FL where multiple MLSs overlap and so most properties are listed in both, sometimes 3 or 4 MLS boards. When I view them in the KW App and website they show up as duplicates. This is very frustrating for my customers having to scroll through multiple copies of the same listing. Sites like realtor.com and zillow.com don't show duplicates like this.

    1 vote

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  18. 3 votes

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  19. Integrating an RSS feed from the blog pages would be great to allow agents to utilize it for their social media accounts.

    4 votes

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    under review  ·  2 comments  ·  Agent Sites  ·  Admin →
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  20. As of now, when adding a video shot in portrait mode (like on a mobile phone), the video will look fine if viewing an agent site on mobile but becomes zoomed in and cut off on desktop.

    When adding a video to an agent site, the video should display properly, no matter if it's shot in portrait or landscape, across all devices instead of being inconsistent.

    2 votes

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