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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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193 results found

  1. Using the format of the blog post page layout to be able to upload different content that makes sense from a consumer point of view. Call me and I will explain!! Thank you!!

    1 vote

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  2. Once a home is being favorited on the agent app, the client should have the ability to save or rank them in priority order that also communicates that into Command on the agents side. This would allow consumers and agents be able to schedule showings for clients quicker based on their rankings. lt would also allow agent's to have conversations with non-client's about homes that are at the top of their list that they may move quicker so scheduling a showing sooner would be beneficial.

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  3. Currently our clients must manually navigate to create an account on our agent and team websites. Assuming they use the same email address we have on their contact record, Command will link the agent site connection.

    We need the ability to send Command contacts an invitation via text or email to "activate" their agent site connection. This would significantly increase the conversion rate of contacts creating an account on the consumer sites.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. We should be able to send bulk MMS for clients, and also have MMS on smartplans

    1 vote

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  5. Recently, me and many of my consultant friends from our office have been receiving almost zero response (leads) when we place sponsored ads on Command.
    I tried to explain this situation in a mini survey that I came across on my Command page recently.
    We discovered something like this. The sponsored ad we place through Command appears in front of people in the region we choose, the person clicks on it to get information, and then two boxes appear, which he must tick as I have sent in the attachment. And since all these texts are prepared in English, people…

    2 votes

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  6. Option to collapse pages and modules by category on home page. It is very cumbersome to scroll through all the blog posts to get to the custom pages, and HTML and so on.

    1 vote

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  7. Allow us to set default values to the mortage calculator fields that more closely relate to our market area... Such as median home price, Property Tax, Interest rate, so it is more realistic for our clients.

    5 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  8. On a team agent site, there is no ability to provide an office address other than the address for the brokerage. We have a number of teams that have free standing offices and being able to provide that address to their clients on their website would be a great benefit.

    6 votes

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  9. Additional display toggle options are needed to add legal text and links from the "Compliance" section of the Marketing Profile to display more prominently on Page Headers, within Page Navigation Menus, or modules on the Homepage, so these links and disclaimers have greater visibility, based on the Agent's local compliance rules or personal preferences.

    Licensing bodies will often require Licensed Agents that have professional websites to include specific links or legal verbiage on the homepage to remain compliant. For some organizations, including required content in the legal footer section at the very bottom of the page is NOT sufficiently compliant.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  10. This is a tool provided by MRED as part of our subscription that provides info on new homes available.

    https://www.newhomesourceprofessional.com/mred

    1 vote

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  11. Today, agent sites do not fully exploit their potential as a lead capture tool. And this is a huge waste, because through the Campaigns module, we can create campaigns on the Google Display Network and remarket our contacts, which is very powerful. But unfortunately we cannot use this, because we have to direct the leads to the website.

    And on the website, the experience of requesting contact with the agent is not at all intuitive:

    First, the lead needs to click on 'Contact KW' (which could be translated as 'Send Message')

    Second, a popup appears for them to log in,…

    1 vote

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  12. Would like to know if you are working on an integration between Command and Homes.com since they were featured at MegaCamp this year?

    1 vote

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  13. It would be useful if the person contacting thorugh the Website had to fill in not only their names and e-mails, but phone number and city and state. Too many spam e-mails come through there. Thank you!

    17 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  14. I'd like the ability to automatically apply saved searches to people based on the listings they view on my agent site.

    2 votes

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    0 comments  ·  Agent Sites  ·  Admin →
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  15. ChatBot with Custom Information, flows, AI integration, and Appointment setting. At the moment you cannot have a chatbot that works on any page other than a custom page, which is essentially worthless. It's a relatively inexpensive and valuable tool that takes only a little time to implement that improves user experience.

    1 vote

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  16. Results currently only show MC location city.

    7 votes

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  17. Clients are able to add profile pictures via their consumer accounts

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  18. 1 vote

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  19. I'm from Portugal and I want to use the default form on a landing page I am creating.
    Unfortunately in the phone number it comes with the area code of the USA as default. There is no possibility to personalize the form to have the portuguese or any other area code as the default. This causes portuguese numbers to be invalid (as simple as it is to change the area code in the website some clients might not understand it).
    I would like to ask to have this changed. This used to be a problem in command when adding contacts,…

    1 vote

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  20. As MCTT I use this on a landing page distributed to Market Center Agents, providing them a place to log support tickets relating to KW Technology in our Market Center. The widget is secured via Captcha and resopnses are handled off site.
    https://rudolflandman.kw.com/submit-your-tech-issue

    1 vote

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