386 results found
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phone activity option to leave no description on left message or no answer
When logging a call activity, please make the description field optional for no answer or left a message. This way with one click I am done and can move on to my next person to call.
1 voteHello, thank you for submitting your idea! The description field is optional and not required. If you're still having issues, please let us know! :)
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Filter By Assignee on the Command App for Teams
Team members with enhanced/unlimited permissions are not able to filter by assignee on the Command app. However this functionality is available for these users on the desktop version of Command.
2 votes -
Bulk Actions
I would like the ability to do BULK ACTIONS from the contact page like "Add Tag", we have this option but it was removed from the contact page.
1 voteHi there! We moved the bulk actions to the bottom of the page. Check out this answers article to learn how to access that button.
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remove /update product update widget
Would love to see this removed or updated with the link to the release notes updated article on
https://answers.kw.com/hc/en-us/categories/36605093811347-Release-Notes1 vote -
Stay Signed In On Recognized Devices
Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!
11 votesWe’re making it even easier to stay connected and secure on the go. Our latest app update brings a brand-new login experience with multi-factor authentication and extended access—stay signed in for up to five days without interruption! Less hassle, more hustle. Learn more here!
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Bulk Action: Change Account for teams
Right now, there is not a way to bulk action change account. Would love to see this bulk action feature added so you don't have to one by one change account or export the contacts and reimport to your personal account.
1 voteHi there! You are able to change account in bulk. See this article to learn how!
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Face ID
Can we get Face ID/Biometric access enabled on iOS to shorten and make the login process quicker on Mobile.
2 votes -
Add Exclude as an option when using filters to search contacts.
Please add include or exclude when using the filters to search contact. i.e. Search for contacts that have a tag (include) but exclude the ones that have another specific tag
1 vote -
Share designs with Linkedin
Share designs with Linkedin
3 votesYou can now do this in the KW x Canva experience!
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KWIQ Appears on Every Page
KWIQ should be accessible from any page on Command. Right now it only appears on the home page and when you navigate to the other pages it goes away. It's inconvenient when you ask how to do something on another page and you have to toggle between home and that page for the steps.
1 voteWe are excited to announce that we have released this feature. Please check out this answers article to learn more!
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Provide the ability to export lists of unsubscribed and undeliverables
It would be so nice to be able to download a csv of:
- Those who have unsubscribed
- Those emails that can't be delivered
The format in the Reports (Email) section is not terribly helpful/useful.
7 votes -
3 votes
There is two ways to export from Activity reports; as a PDF and CSV file.
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more options when creating designs for social networks
My suggestion would be all templates in Command Designs should have the ability to add pages. With motion being a huge attractive piece on social media, the ability to add pages to give motion with our pre designed templates would be extremely helpful to all agents using Command designs and it will keep them from using an outside source such as CANVA, which is
What I ended up doing.2 votes -
Allow Transaction Coordinator access to multiple agent's opportunities in command.
Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.
18 votes -
Two Factor Authentication via Command App
Two-Factor Authentication via Command App where agent has to approve login in the app after certain amount of days.
This seems like a much better and secure option rather than password reset every 90 days. Would also help with the spam phishing attempts to snag agent’s login credentials.
6 votesThe new Command Mobile login experience has been updated in v3.2!
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Create larger command email plans for more emails a month
Not sure what cat to put this in as it fills marketplace and smartplans as well.
We need larger plans for teams that are sending more than 50k emails a month between email campaigns and smartplans.5 votesThis is available for purchase in the KW Marketplace! You can purchase to update your plan for up to 100,000 emails.
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The ability to filter by our teams assignees in opportunities
Team Rainmakers/Admins would benefit from being able to filter through our opportunities by "Assignee". Right now you can only filter by owner or tag. On teams the "owner" will always be the Rain Maker. Making an assignee option to filter through would be extremely helpful for teams with 3 or agents or teams that have a high volume of units.
1 voteHi there! You are able to do this in the All Opportunities table. Check out this article to learn more.
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save search
Save searches should be enabled for all Contacts despite of them using the KW App. Just like Matrix, Flex, Brivity, Chime, Top Producer and other CRM's. As of now, if the contact does not use the App, the save search will NOT go out.
1 voteWe have released the ability for all contacts to be added to a Saved Search. Please see this article to learn more.
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Allowing team members to view the Keller Williams Library when in Smart Plans
Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.
28 votesTeams can now give each team member permissions by applet. If you want to change your team members permissions to enhanced in SmartPlans to allow this permission, follow the instructions listed here.
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Fix the Offers and Commissions tab in Opportunities so that I can add my listing so I can enter the comission
Fix the KWLS system so that we may enter our listings into Command under the Offers and Commissions Tab and Accept an offer so that we can enter the commission information in order to get paid.
1 voteHello! You are now able to add listings when creating an offer.
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