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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

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360 results found

  1. Can we get Face ID/Biometric access enabled on iOS to shorten and make the login process quicker on Mobile.

    2 votes

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    released  ·  0 comments  ·  Command App  ·  Admin →
  2. Please add include or exclude when using the filters to search contact. i.e. Search for contacts that have a tag (include) but exclude the ones that have another specific tag

    1 vote

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    released  ·  1 comment  ·  Contacts  ·  Admin →
  3. 3 votes

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    0 comments  ·  Reports  ·  Admin →
  4. Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.

    18 votes

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    released  ·  0 comments  ·  Opportunities  ·  Admin →
  5. Two-Factor Authentication via Command App where agent has to approve login in the app after certain amount of days.

    This seems like a much better and secure option rather than password reset every 90 days. Would also help with the spam phishing attempts to snag agent’s login credentials.

    6 votes

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    0 comments  ·  Command App  ·  Admin →
  6. Not sure what cat to put this in as it fills marketplace and smartplans as well.
    We need larger plans for teams that are sending more than 50k emails a month between email campaigns and smartplans.

    5 votes

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    0 comments  ·  Campaigns  ·  Admin →
  7. Fix the KWLS system so that we may enter our listings into Command under the Offers and Commissions Tab and Accept an offer so that we can enter the commission information in order to get paid.

    1 vote

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  8. When creating a Smart Due Date for a key opportunity date, users have no way to see if there is actually a key date available for the option they select. For example, if I create a Smart Due Date task for a listing Opportunity and I choose the "Scheduled Photographer" option, I can't see if there is a date entered into that field or not, meaning I won't get a task for it.

    I request adding the date entered into each key date field when selecting a key date for the Smart Due Date task, OR indicate that no date…

    11 votes

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    released  ·  0 comments  ·  Tasks  ·  Admin →
  9. Ability to create and save email and text templates. Have access to those templates from the contact page. i.e. from the contact page, select "email", then be able to search and select a pre-written email template. Texting would work the same way.

    1 vote

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  10. I just had a person tell me they are planning on selling in 4 years when their son graduates from college. I went to put a task to follow up in 3.5 years (we will have tasks before then too). I can not type in the date and I can't pick the year in the date picker. I have to arrow over month by month for 3.5 years.

    3 votes

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    released  ·  0 comments  ·  Tasks  ·  Admin →
  11. Thinking this is a little thing with a big impact - When an agent submits a commission and needs to add a referral fee, bonus, or deduction. It would be great if the Extra payment option to add these items was on the main screen of the commissions towards the top. Right now there is some confusion as to how to find it through multiple clicks and scrolling. Thank you.

    1 vote

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    0 comments  ·  Opportunities  ·  Admin →
  12. Being able to Duplicate a Template in My Designs.

    5 votes

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    0 comments  ·  Designs  ·  Admin →
  13. It would be great to be able to filter contacts by who we DO NOT have a birthday, or email address, or mailing address, etc. for, instead of having to scroll through to find who's missing information. Thanks!

    2 votes

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    released  ·  1 comment  ·  Contacts  ·  Admin →
  14. The new Property Landing Page Template is a great tool for advertising listings, however it doesn't give you the ability to add additional modules like you can in the standard landing and custom pages. I would love to see the ability to add additional modules to provide even more value to the page, such as rich text, featured listings, and more. This will give agents even more flexibility when building a landing page that will impress their customers and attract more leads.

    21 votes

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    3 comments  ·  Websites  ·  Admin →
  15. I've put together an e-mail i would like to send to my database. In the design GUI everything is lined up and formatted nicely. In fact, i didn't make any formatting changes the whole time i put the e-mail together.

    Everything looks great in desktop, tablet and mobile preview. This is great!

    Well, no, hold the phone. Send a test e-mail, and images and blocks of text are shifted left, seemingly at random. Go into the editor, nope, everything is formatted to be centered. These image and text blocks are just copy/pastes of previous ones that aren't shifted left.

    Literally…

    3 votes

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    0 comments  ·  Designs  ·  Admin →
  16. The "Total Units" field on the commission tab sits under the property information. This is confusing to agents as when agents think of "Units" they think of apartments not sales. So agents are putting 3 units for a 3 Family Home. This needs increased clarity on what belongs there, and should default to 1.

    19 votes

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    released  ·  7 comments  ·  Opportunities  ·  Admin →
  17. Allow the use of merge tags in the email composer. That way, we can send a simple email and customize it to the contact instead of making it generic for everyone.

    16 votes

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  18. Since we already have places in command to log activities for each contact, is there a way to collect that information into a daily tracker? Tracking the daily activities would help with identifying the 20% activities and help agents with accountability. Seamlessly providing this information when an activity is logged in the CRM for an individual, would provide more complete record keeping as well as necessary documentation. You can't manage what you don't track.

    2 votes

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    0 comments  ·  Reports  ·  Admin →
  19. Within opportunity checklists: having the ability to repeat the task just as it is starting from the task tab. When an opportunity is moved to a new stage, the repeating items either have a pop-up to complete, archive, or delete.

    5 votes

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  20. Right now, when creating a checklist for the team you must assign the task to one of the teammates specifically. However, we have multiple agents that utilize these checklists. If we could assign the tasks to the agent assigned to the deal that would be helpful. This would ensure that the tasks are being assigned to the correct agent.

    2 votes

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    released  ·  1 comment  ·  Opportunities  ·  Admin →
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