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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!


When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Command

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372 results found

  1. include in Command that the tag search engine shows results when entering any letter of the tag and not only the initial of the tag.

    31 votes

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    3 comments  ·  Contacts  ·  Admin →
  2. Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.

    28 votes

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    2 comments  ·  SmartPlans  ·  Admin →
  3. We often time have more than just 2 clients selling a home. I have personally had up to 5 and they all used different contact information. It would be very beneficial to have the ability to add more than two clients to a single opportunity.

    23 votes

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  4. The new Property Landing Page Template is a great tool for advertising listings, however it doesn't give you the ability to add additional modules like you can in the standard landing and custom pages. I would love to see the ability to add additional modules to provide even more value to the page, such as rich text, featured listings, and more. This will give agents even more flexibility when building a landing page that will impress their customers and attract more leads.

    21 votes

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    3 comments  ·  Websites  ·  Admin →
  5. The "Total Units" field on the commission tab sits under the property information. This is confusing to agents as when agents think of "Units" they think of apartments not sales. So agents are putting 3 units for a 3 Family Home. This needs increased clarity on what belongs there, and should default to 1.

    19 votes

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    released  ·  7 comments  ·  Opportunities  ·  Admin →
  6. Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.

    18 votes

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    released  ·  0 comments  ·  Opportunities  ·  Admin →
  7. Allow the use of merge tags in the email composer. That way, we can send a simple email and customize it to the contact instead of making it generic for everyone.

    16 votes

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  8. be able to permantently save settings for team assignees- so that the rainmaker can see ALL contacts at one time on mobile

    12 votes

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    3 comments  ·  Command App  ·  Admin →
  9. Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!

    11 votes

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    6 comments  ·  Settings  ·  Admin →

    We’re making it even easier to stay connected and secure on the go. Our latest app update brings a brand-new login experience with multi-factor authentication and extended access—stay signed in for up to five days without interruption! Less hassle, more hustle. Learn more here!

  10. When creating a Smart Due Date for a key opportunity date, users have no way to see if there is actually a key date available for the option they select. For example, if I create a Smart Due Date task for a listing Opportunity and I choose the "Scheduled Photographer" option, I can't see if there is a date entered into that field or not, meaning I won't get a task for it.

    I request adding the date entered into each key date field when selecting a key date for the Smart Due Date task, OR indicate that no date…

    11 votes

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    released  ·  0 comments  ·  Tasks  ·  Admin →
  11. Can you update the way our phone number appears in emails. My marketing profile is entered 407-616-3513, but in the email it appears +14076163513 (with no spaces).

    10 votes

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    released  ·  1 comment  ·  Settings  ·  Admin →
  12. It would be nice to not have to manually log back into the Command app every time we use it. Biometric log-in would be ok.

    9 votes

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    2 comments  ·  Command App  ·  Admin →
  13. It would be so nice to be able to download a csv of:

    • Those who have unsubscribed
    • Those emails that can't be delivered

    The format in the Reports (Email) section is not terribly helpful/useful.

    7 votes

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    released  ·  2 comments  ·  Reports  ·  Admin →
  14. I am a TC for our team and we are trying to switch over to Command from Brivity but I would need the ability to create smart plans to take us from contract to close or outline the steps of preparing a house for sale and going live on the market. With Brivity, I have the ability to set up custom tasks based on time frames. For example... We get a property under contract today. I enter all of the contract info and dates. We have a 7 day inspection period. The system keeps that date and notifies me of…

    7 votes

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    1 comment  ·  Tasks  ·  Admin →
  15. The ability to send email communications from Command

    7 votes

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    released  ·  1 comment  ·  Contacts  ·  Admin →
  16. Two-Factor Authentication via Command App where agent has to approve login in the app after certain amount of days.

    This seems like a much better and secure option rather than password reset every 90 days. Would also help with the spam phishing attempts to snag agent’s login credentials.

    6 votes

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    0 comments  ·  Command App  ·  Admin →
  17. be able to send saved searches emails without the contact being registered in the agent site.

    6 votes

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    0 comments  ·  Contacts  ·  Admin →

    The new Saved Search Status feature is now live! This feature enables agents to view a contact's saved search status and does not require them to have a registered account on the website to receive alerts. Agents can view whether a contact has been accepted, is pending acceptance, or if the saved search has expired. This update allows agents to resend the invitation email or create a new saved search. Learn more here!

  18. It would be great if I could filter by the tag I want and exclude other tags at the same time

    6 votes

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    3 comments  ·  Contacts  ·  Admin →

    You can use the "excludes any" or "excludes all" function in the Advanced Filter drawer to find Contacts who do not have certain tags. You can learn more at our Answers article here:

    https://answers.kw.com/hc/en-us/articles/15099687485715-Contacts-Filters-List-and-Advanced-Filter-Options

  19. Not sure what cat to put this in as it fills marketplace and smartplans as well.
    We need larger plans for teams that are sending more than 50k emails a month between email campaigns and smartplans.

    5 votes

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    0 comments  ·  Campaigns  ·  Admin →
  20. Being able to Duplicate a Template in My Designs.

    5 votes

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    0 comments  ·  Designs  ·  Admin →
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