386 results found
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Show Agent's Location on Site, Not MC's Location (Multiple MCs)
Currently, the location displayed for agents on their consumer profile found on kw.com is the location of their MC, NOT the location they have entered in their marketing profile. This becomes a problem when agents are part of multiple MCs and operate more out of one versus the other. The feature has been designed to display the oldest established MC, not which MC the agent joined first but the oldest MC. There are instances where the agent barely does any business in the location of the oldest MC they are part of, which causes their profile to look misleading. This…
103 votesWith the new Agent Service Areas functionality, agents can now select the areas they work in. This will default to 15 miles from their MC address but can be customized to include multiple boundary types, including cities, zip codes, and neighborhoods.
Please see the Answers article here for more detail.
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Stay Signed In On Recognized Devices
Please make it to where we do not have to keep on logging back in constantly! It is so annoying. Just make a system to where we have a list of trusted devices that we can stay signed in on all the time!
11 votesWe’re making it even easier to stay connected and secure on the go. Our latest app update brings a brand-new login experience with multi-factor authentication and extended access—stay signed in for up to five days without interruption! Less hassle, more hustle. Learn more here!
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Allowing team members to view the Keller Williams Library when in Smart Plans
Team members cannot view the Keller Williams Library when they are in their team account in Smart Plans. They can only see these when they are in their own profile and not the team profile unless they have enhanced permissions.
28 votesTeams can now give each team member permissions by applet. If you want to change your team members permissions to enhanced in SmartPlans to allow this permission, follow the instructions listed here.
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Campaign Template for Open House
We have campaign templates coming for Just listed and Just Sold. We should have them for Open House as well.
28 votesOpen House designs and email campaign templates are available in Designs!
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Allow Transaction Coordinator access to multiple agent's opportunities in command.
Allow the Transaction Coordinator (licensed or unlicensed) to be added to multiple agent's Command in order to manage multiple agents transactions. This will prevent password sharing.
18 votes -
Partial Word Search in Tag Search Bar
include in Command that the tag search engine shows results when entering any letter of the tag and not only the initial of the tag.
31 votesYou can now type in the tags search and search by partial word.
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Filter By Assignee on the Command App for Teams
Team members with enhanced/unlimited permissions are not able to filter by assignee on the Command app. However this functionality is available for these users on the desktop version of Command.
2 votes -
Provide the ability to export lists of unsubscribed and undeliverables
It would be so nice to be able to download a csv of:
- Those who have unsubscribed
- Those emails that can't be delivered
The format in the Reports (Email) section is not terribly helpful/useful.
7 votes -
phone activity option to leave no description on left message or no answer
When logging a call activity, please make the description field optional for no answer or left a message. This way with one click I am done and can move on to my next person to call.
1 voteHello, thank you for submitting your idea! The description field is optional and not required. If you're still having issues, please let us know! :)
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Bulk Actions
I would like the ability to do BULK ACTIONS from the contact page like "Add Tag", we have this option but it was removed from the contact page.
1 voteHi there! We moved the bulk actions to the bottom of the page. Check out this answers article to learn how to access that button.
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Ability to Add Modules to Landing Pages
The new Property Landing Page Template is a great tool for advertising listings, however it doesn't give you the ability to add additional modules like you can in the standard landing and custom pages. I would love to see the ability to add additional modules to provide even more value to the page, such as rich text, featured listings, and more. This will give agents even more flexibility when building a landing page that will impress their customers and attract more leads.
21 votesHello! You can add any modules to Landing Pages via our new website editor in expert mode. :)
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"Total Units" field on "Create Commission" tab needs more clarity
The "Total Units" field on the commission tab sits under the property information. This is confusing to agents as when agents think of "Units" they think of apartments not sales. So agents are putting 3 units for a 3 Family Home. This needs increased clarity on what belongs there, and should default to 1.
19 votes -
Smart Due Date Tasks: Show the key date, or lack of key date, when selecting the "Smart Due Date" option for a task
When creating a Smart Due Date for a key opportunity date, users have no way to see if there is actually a key date available for the option they select. For example, if I create a Smart Due Date task for a listing Opportunity and I choose the "Scheduled Photographer" option, I can't see if there is a date entered into that field or not, meaning I won't get a task for it.
I request adding the date entered into each key date field when selecting a key date for the Smart Due Date task, OR indicate that no date…
11 votes -
Ability to Show Sold Listings on Site
We should have the option for consumers to see what type of properties we have sold.
20 votes -
remove /update product update widget
Would love to see this removed or updated with the link to the release notes updated article on
https://answers.kw.com/hc/en-us/categories/36605093811347-Release-Notes1 vote -
Two Factor Authentication via Command App
Two-Factor Authentication via Command App where agent has to approve login in the app after certain amount of days.
This seems like a much better and secure option rather than password reset every 90 days. Would also help with the spam phishing attempts to snag agent’s login credentials.
6 votesThe new Command Mobile login experience has been updated in v3.2!
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Share designs with Linkedin
Share designs with Linkedin
3 votesYou can now do this in the KW x Canva experience!
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Face ID
Can we get Face ID/Biometric access enabled on iOS to shorten and make the login process quicker on Mobile.
2 votes -
Add Merge Tags to Email Composer
Allow the use of merge tags in the email composer. That way, we can send a simple email and customize it to the contact instead of making it generic for everyone.
16 votesThis has been released! Check out our answers.kw.com article to learn more about composing an email in Contacts: https://answers.kw.com/hc/en-us/articles/29105788784659-Send-a-One-Off-Email-to-Your-Contacts-in-Command
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Add Exclude as an option when using filters to search contacts.
Please add include or exclude when using the filters to search contact. i.e. Search for contacts that have a tag (include) but exclude the ones that have another specific tag
1 vote
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