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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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Consumer App and Websites

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157 results found

  1. I’d like to raise a concern regarding the Market Center Associate Rankings (or Agent Rankings by type) no longer being available on the KWI website. We now have to download the report from Command, which we’ve been doing in order to continue sending it out to all KW Heritage agents on a monthly basis.

    However, we’ve received some negative feedback—mostly related to the layout of the new report. It's not as user-friendly, especially on mobile devices, and has proven harder to read.

    For reference, I am attaching the old report that we previously used and that the agents prefer. With…

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  2. When a property is listed on multiple MLS boards for areas that overlap, please have the App and Agent website remove those duplicates so that it only shows one of them. I am in an area of Punta Gorda, FL where multiple MLSs overlap and so most properties are listed in both, sometimes 3 or 4 MLS boards. When I view them in the KW App and website they show up as duplicates. This is very frustrating for my customers having to scroll through multiple copies of the same listing. Sites like realtor.com and zillow.com don't show duplicates like this.

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  3. It gives Office number where you put your cell phone number unless you do want the office number on the how to contact me "Lets talk" part at the bottom of the website. I think its confusing for it to say office instead of Phone Number or Cell phone number. Because the lets talk section is for people to get in contact with you not the office, if they want to call the office its right under the lets talk section.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. We have three calculators—Home Sale Calculator, Mortgage Calculator, and Affordability Calculator — that we used to add to the KW website, but are now unable to do so.

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  5. KW website, the initial default display shows the last photo from mls on the left, the 1st photo in the center and the 2nd photo on the right. This looks quite awkward in this and many cases since the last photo is the floor plan. It would be improved by removing the last photo from the initial default display or just left justify the 1st listing photo. Here is an example; https://tecksegghomes.kw.com/property/2231-N-VERMONT-ST-ARLINGTON-VA-22207/1989077520666304

    this is the same on multiple screen sizes as I have tested on 4 different locations

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  6. We need to have the option to include commercial properties on our websites. I have clients complain about their listings not showing up on the website.

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  7. Add an accessibility feature to the KW agent website for clients who are color vision deficient/blind or have other visual impairments. The accessibility feature allows clients to change contrast, text, etc. on the client's website page. A great way to be ADA compliant in the electronic platform.

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  8. On the Neighborhood Market Snapshots, increase the timeframe of "recently sold" properties that are included. Since the market has slowed in many areas, 90 days of sales isn't always sufficient to provide meaningful insights.

    Many neighborhoods in my market have not had any sales in the past 90 days. Perhaps increase this to 180 days or 365 days or a dynamic value based upon the number of sales in that particular neighborhood?

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  9. It would be great to have a place where agents could share the site templates that they have built for other agents to use. Just like we have for Smartplans. This way the less techy agents could update their sites with easy.

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  10. This applies to BOTH Team Site & Agent Sites. Allow Reversion of Saved Page Revisions. On the backend save the page as an archive version before saving the revision. if an error was made during the revision or the agent simply decides they want the previous version back they can click restore and that version is then the active version and all post versions are deleted. A preview should be shown to confirm the version to be restored is the one they want restored.

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  11. My main concern is that listing updates—such as price improvements or other changes—take too long to reflect on the platform. This delay can create confusion for both agents and clients who are actively following a property.
    I’d love to see more real-time syncing or faster update times to ensure the most accurate and up-to-date information is being shown.

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  12. It would be awesome if we had the option to add a map with pinpoints on it to showcase recent "Solds". It could be an extra module that you add along with the listing carousel.

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  13. I would like to be able to post landing pages to Facebook and Instagram directly from the Agent website dashboard. These posts are not necessarily Facebook paid adds, but would be more for "Just listed" posts.

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  14. On the KW agent sites where it shows in the bottom of the page the logo, agent photo and agent name. There is a team that is national and the information in the marketing profile has no effect on this spot. The agent profile is where this is pulled from. An agent had to change his name in command and his profile picture so he could display the team name on all aspects of the website. Our ask is to give the freedom to change this information without it changing in command so that KW has his legal name and…

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  15. Is there a way to create filters on custom list pages so the consumer can filter through tags underneath parent tags?

    I have several blogs, which have different tags under "real estate". It would be helpful to display all of the blogs I have, but allow the consumer to say I want to only see "Market Updates", "Buyer & Seller Tips" or something similar.

    https://www.loom.com/share/cb876b4a90354af19f357823b903647f

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  16. Since there is no commission information on the MLS, we need to be able to accommodate this information on the Agent site. It would be nice if the landing page allow us to add this information. Currently, it is not possible.

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  17. I want to be able to have a particular landing page set up with a custom form. When the custom form is filled out by a lead on that particular landing page, a pdf is automatically emailed to them.

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  18. For lead generation - the most important block is a CTA and we have nothing that we can even remotely format to look like this. The styling in Rich text doesn't work - if you add an image and align it left or right, then add a heading and body, it can work, depending on the device, but the text will scroll and the spacing is very finicky.

    Also, many of the blocks don't work right across all platforms. For instance, if you add a title to a rich text field and then view it in mobile, it is actually…

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  19. The whole point of the website is to capture leads. It should be created as a lead funnel. We should not be directing people away from our sites to fill out forms or to capture leads so if we want to embed a form, we should be able to link a CTA button to the form, lower on the same page.

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  20. allow traffic from unmanaged ***.kc.com (agent website) to be forwarded to managed custom agent IDX website (agent.com)

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