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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
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  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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212 results found

  1. Allow agent to set up a lead management rule based on a specific landing page. Under "source" the options are; 1. Landing Page, 2. KW Landing Page, 3. KW Landing Page (site), and 4. Neighborhood Landing Page. In this section, the agent should be able to choose WHICH landing page.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  2. Marketing Profile should have an additional field for public-facing KW Profiles for an alternate website URL, OR a "display" website URL.

    This is the URL shown in their Agent Profile in KW.com Agent search or the KW App. Some KW Agents/Team prefer to promote themselves using self-hosted, non-KW site (ex. a WordPress site hosted by GoDaddy) or using a custom domain URL they've purchased that automatically redirects to their KW Site.

    Associates using alternate website URLs still want to utilize the benefits of the Command-integrated Consumer functionality and tools such as Saved Searches in order to share properties with clients…

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  3. I'd like the opportunity to install a custom HTML, Iframe, or even Rich Text on my home page. Right now, I can only do that by putting them on separate pages.

    2 votes

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  4. It would be very helpful to expand on the market data available in the neighborhood we assign to a profile. For example, home appreciation, breaking it down by type of home (single family, condo, multi-family, etc...)

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  5. I am experiencing two key issues with the email functionality in KW Command:

    Email Deliverability – Emails sent through SmartPlans, particularly to new leads from Facebook, are going directly to junk folders. Since these recipients are first-time contacts, they cannot pre-register my KW email, making this an ongoing issue. This significantly impacts engagement and response rates.
    Email Signature – While I can add a text signature, I am unable to include the professional image signature I created, which is essential for maintaining my brand consistency.
    I need to ensure that SmartPlan emails are sent from my official KW email, have…

    2 votes

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  6. If I'm trying to create a saved search for my contact with some very specific things which I can pull out by adding keywords to the Filters, it would be great if they were sticky. They are currently not saved with the search.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  7. 2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  8. Link Featured Properties together on Agent Sites Homepage to enable smoother and quicker Forced Registration.
    When a user/visitor clicks open a property card from Featured Properties, provide a way to scroll through to another Featured Property from that page. This will enable an easier way to capture leads from the homepage within the forced registration settings you've chosen.

    2 votes

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  9. For Saved Search Notifications, have the option to get new listings immediately and other notifications like price changes or open houses daily or any variation of these selections that the client wants including daily vs weekly

    2 votes

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  10. Using the format of the blog post page layout to be able to upload different content that makes sense from a consumer point of view. Call me and I will explain!! Thank you!!

    2 votes

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  11. There is a fairly large market of people who need to buy or sell houses and do not speak English, Command is an excellent tool for follow up, however, it would be even more helpful if there were more language options. Currently there are many languages missing from the language option on the top right corner drop down menu. Many of us in our sphere have clients who speak only our first language, in my case, it is Korean. Please add Korean to the language select drop down menu and any other languages that are in need. Thank you.

    2 votes

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  12. ChatBot with Custom Information, flows, AI integration, and Appointment setting. At the moment you cannot have a chatbot that works on any page other than a custom page, which is essentially worthless. It's a relatively inexpensive and valuable tool that takes only a little time to implement that improves user experience.

    2 votes

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  13. School Data should be pulled from the MLS and not from an external website like Precisely. It is wrong often in NJ.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  14. https://www.homesforheroes.com/
    This is a popular service for agents that easily integrates on their sites when they are a member agent. Please allow it through for Iframe

    2 votes

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  15. I sold a gorgeous property. buyer requested MLS remove photos except primary one post closing. Now my KW app/site only shows google view or nothing at all. Please fix it so that the primary photo can still be shown, as it in on my MLS

    2 votes

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  16. I have partnership with a luxury apartment building in Houston, https://www.thestarhouston.com/ that is currently highlighted on our site https://crushcityrealtygroup.kw.com/the-star

    2 votes

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  17. 2 votes

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  18. Recently, me and many of my consultant friends from our office have been receiving almost zero response (leads) when we place sponsored ads on Command.
    I tried to explain this situation in a mini survey that I came across on my Command page recently.
    We discovered something like this. The sponsored ad we place through Command appears in front of people in the region we choose, the person clicks on it to get information, and then two boxes appear, which he must tick as I have sent in the attachment. And since all these texts are prepared in English, people…

    2 votes

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  19. Additional display toggle options are needed to add legal text and links from the "Compliance" section of the Marketing Profile to display more prominently on Page Headers, within Page Navigation Menus, or modules on the Homepage, so these links and disclaimers have greater visibility, based on the Agent's local compliance rules or personal preferences.

    Licensing bodies will often require Licensed Agents that have professional websites to include specific links or legal verbiage on the homepage to remain compliant. For some organizations, including required content in the legal footer section at the very bottom of the page is NOT sufficiently compliant.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  20. I'd like the ability to automatically apply saved searches to people based on the listings they view on my agent site.

    2 votes

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