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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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193 results found

  1. When I click on a neighborhood in a profile, I'd like for it to stay on my personal branded page instead of getting redirected to the generic KW page.

    1 vote

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  2. It would be very helpful to expand on the market data available in the neighborhood we assign to a profile. For example, home appreciation, breaking it down by type of home (single family, condo, multi-family, etc...)

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  3. I use Google voice regularly for most of my business communication. Is there a way to sync Google Voice with KW command? This way we can see all communication (calls (including duration) and texts).

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  4. I have created content that I'd like to post on a landing page, which would require someone to fill out their contact information to access it. This way, I can create social media advertisements or post links on my marketing material to capture the lead's information.

    A good example of this is a "Condominium Buying Guide", where I can create a paid social media advertisement targeting potential condo homebuyers, with downloading that guide being the CTA. Then after they download it, it gives me an opportunity to follow up with them since they input their information.

    1 vote

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  5. We need the ability to store PDFs and Ebooks that can be linked within our agent site . This will enable us to have the ability to put links in blogs or custom pages on our website and get information to our clients without having to use google drive.
    For example, you create a blog and can put, “Moving to Anytown USA? Download my FREE Anytown Relocation Guide for insider tips, neighborhood insights, and moving checklists! [Insert CTA Link Here]. They can click the link that would trigger a lead form that would put them in your database.

    1 vote

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  6. add my photo on the business card of COMMAND APP and also a field for the ADDRESS

    1 vote

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  7. It would be great for consumers to have the ability to subscribe to our blog and receive emails when a new blog is posted. It would also be nice if we could add current contacts to this list to receive them as well with the ability to unsubscribe from blog posts only and not all KW emails (ie smartplans).

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  8. We need to have an option to insert links to our Property Landing Custom Content Block, so our agents could insert links to their open houses (In our region is common for the prospects to schedule before going to an open house)

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  9. I want to be able to send a clickable link to recruits so the can access the short form KPA. it could have aid number to tie to the TL or MC and be put into command through the link by the person filling it out. Similar to how command gets you use the locations link

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  10. If I'm trying to create a saved search for my contact with some very specific things which I can pull out by adding keywords to the Filters, it would be great if they were sticky. They are currently not saved with the search.

    1 vote

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  11. I plan to release a new listings report for my contacts if they have signed up for it, and only show them what has come on the market within the last week.

    1 vote

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  12. Allow the agent contact information in the consumer app under "your agent" to be clickable so that consumers can click to call or email their agent directly from the app.

    1 vote

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  13. On the home page of our agent sites, make our name and location at the upper left corner larger than the company logo which is just below our name.

    1 vote

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    under review  ·  1 comment  ·  Agent Sites  ·  Admin →
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  14. One of the most common structures for agent sites is to curate lists of properties by neighborhood. This is fine if all you want to do is link to a saved search page, but if you want to include a header and a brief description of the area and possibly links to more info, the only option is to embed a snapshot of a search on your own page and this looks terrible. The radius search is useless for this. In practice, a radius search is not very functional as most people want to search by town, neighborhood or school…

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  15. Using the format of the blog post page layout to be able to upload different content that makes sense from a consumer point of view. Call me and I will explain!! Thank you!!

    1 vote

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  16. Currently our clients must manually navigate to create an account on our agent and team websites. Assuming they use the same email address we have on their contact record, Command will link the agent site connection.

    We need the ability to send Command contacts an invitation via text or email to "activate" their agent site connection. This would significantly increase the conversion rate of contacts creating an account on the consumer sites.

    1 vote

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  17. We should be able to send bulk MMS for clients, and also have MMS on smartplans

    1 vote

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  18. Option to collapse pages and modules by category on home page. It is very cumbersome to scroll through all the blog posts to get to the custom pages, and HTML and so on.

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  19. This is a tool provided by MRED as part of our subscription that provides info on new homes available.

    https://www.newhomesourceprofessional.com/mred

    1 vote

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  20. Today, agent sites do not fully exploit their potential as a lead capture tool. And this is a huge waste, because through the Campaigns module, we can create campaigns on the Google Display Network and remarket our contacts, which is very powerful. But unfortunately we cannot use this, because we have to direct the leads to the website.

    And on the website, the experience of requesting contact with the agent is not at all intuitive:

    First, the lead needs to click on 'Contact KW' (which could be translated as 'Send Message')

    Second, a popup appears for them to log in,…

    1 vote

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