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Consumer App and Websites

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

Consumer App and Websites

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193 results found

  1. Agents in our Market Center would love the ability to send out notifications or messages to all clients using their app at one time. From the agent to the client.

    3 votes

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    under review  ·  1 comment  ·  KW App  ·  Admin →
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  2. My idea is to create a client portal for real estate agents, which will allow clients to have access to their transaction details and progress throughout the entire process. Specifically, the portal would enable sellers, buyers, and tenants to view the status of their transactions, upload relevant documents, and communicate with their agents through the portal.

    For example, if an agent is working with a seller, the client portal would show the seller the progress of their sale, including information about potential buyers, offers, and negotiations. The seller could also upload any necessary documents, such as property disclosures or inspection…

    3 votes

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    under review  ·  0 comments  ·  KW App  ·  Admin →
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  3. Within the Expert Mode Website Editor, users have the ability to add a Custom Video to the background of the Listing Search Module on the Homepage and Property Landing Pages via the "Featured Image/Video" section.

    When creating Custom Site Pages and Standalone Landing Pages, Associates would like to add video to Page Header sections, but this functionality is not available in the templates for these pages. On other pages, there is only the option to select static "Background Image" from the Website Content Library.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  4. Allow agent to set up a lead management rule based on a specific landing page. Under "source" the options are; 1. Landing Page, 2. KW Landing Page, 3. KW Landing Page (site), and 4. Neighborhood Landing Page. In this section, the agent should be able to choose WHICH landing page.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  5. Marketing Profile should have an additional field for public-facing KW Profiles for an alternate website URL, OR a "display" website URL.

    This is the URL shown in their Agent Profile in KW.com Agent search or the KW App. Some KW Agents/Team prefer to promote themselves using self-hosted, non-KW site (ex. a WordPress site hosted by GoDaddy) or using a custom domain URL they've purchased that automatically redirects to their KW Site.

    Associates using alternate website URLs still want to utilize the benefits of the Command-integrated Consumer functionality and tools such as Saved Searches in order to share properties with clients…

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  6. I'd like the opportunity to install a custom HTML, Iframe, or even Rich Text on my home page. Right now, I can only do that by putting them on separate pages.

    2 votes

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  7. Integrating Google Tag Manager into our KW websites. Since our sites are run off the Brightspot platform, and they have an integration with Google Tag Manager:
    https://www.brightspot.com/documentation/brightspot-integrations-guide/latest/google-tag-manager, it would be awesome to have the possibility to do that.

    This would allow our agents and teams to have access to advanced analytics for their websites

    Are we able to look into if we are able to integrate this for our agents? Or if not, can we have a reason as to why it's not possible?

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  8. I am experiencing two key issues with the email functionality in KW Command:

    Email Deliverability – Emails sent through SmartPlans, particularly to new leads from Facebook, are going directly to junk folders. Since these recipients are first-time contacts, they cannot pre-register my KW email, making this an ongoing issue. This significantly impacts engagement and response rates.
    Email Signature – While I can add a text signature, I am unable to include the professional image signature I created, which is essential for maintaining my brand consistency.
    I need to ensure that SmartPlan emails are sent from my official KW email, have…

    2 votes

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  9. 2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  10. 2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  11. Link Featured Properties together on Agent Sites Homepage to enable smoother and quicker Forced Registration.
    When a user/visitor clicks open a property card from Featured Properties, provide a way to scroll through to another Featured Property from that page. This will enable an easier way to capture leads from the homepage within the forced registration settings you've chosen.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  12. For Saved Search Notifications, have the option to get new listings immediately and other notifications like price changes or open houses daily or any variation of these selections that the client wants including daily vs weekly

    2 votes

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  13. Add option for HTML/iframe for hifello site (home value platform) so that it can be integrated into agent website through command

    2 votes

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  14. There is a fairly large market of people who need to buy or sell houses and do not speak English, Command is an excellent tool for follow up, however, it would be even more helpful if there were more language options. Currently there are many languages missing from the language option on the top right corner drop down menu. Many of us in our sphere have clients who speak only our first language, in my case, it is Korean. Please add Korean to the language select drop down menu and any other languages that are in need. Thank you.

    2 votes

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    under review  ·  0 comments  ·  Agent Sites  ·  Admin →
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  15. School Data should be pulled from the MLS and not from an external website like Precisely. It is wrong often in NJ.

    2 votes

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  16. https://www.homesforheroes.com/
    This is a popular service for agents that easily integrates on their sites when they are a member agent. Please allow it through for Iframe

    2 votes

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  17. I sold a gorgeous property. buyer requested MLS remove photos except primary one post closing. Now my KW app/site only shows google view or nothing at all. Please fix it so that the primary photo can still be shown, as it in on my MLS

    2 votes

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  18. I have partnership with a luxury apartment building in Houston, https://www.thestarhouston.com/ that is currently highlighted on our site https://crushcityrealtygroup.kw.com/the-star

    2 votes

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  19. 2 votes

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  20. Recently, me and many of my consultant friends from our office have been receiving almost zero response (leads) when we place sponsored ads on Command.
    I tried to explain this situation in a mini survey that I came across on my Command page recently.
    We discovered something like this. The sponsored ad we place through Command appears in front of people in the region we choose, the person clicks on it to get information, and then two boxes appear, which he must tick as I have sent in the attachment. And since all these texts are prepared in English, people…

    2 votes

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