Skip to content

Settings and activity

8 results found

  1. 13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  3 comments  ·  CommandMC » Recruits  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  · 
  2. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  5 comments  ·  CommandMC » MC Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Kennedy Lawton commented  · 

    A task dashboard on Command MC Home, similar to the one on Command Dashboard.

    Kennedy Lawton supported this idea  · 
  3. 148 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  · 
  4. 13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  2 comments  ·  CommandMC » MC Sites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  · 
  5. 36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  7 comments  ·  Command » Websites  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  · 
  6. 24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  · 
    An error occurred while saving the comment
    Kennedy Lawton commented  · 

    The only way we have been able to find to circumvent this is because we have Scott LeRoy Marketing services. They provide the website Domain in their Keller Cloud but this does not update if the agent elects to change their domain at any time.

  7. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Kennedy Lawton commented  · 

    When Agents or admins engage in the "Chat with Support" option, the chat box is directly tied to the Command page it was opened on. If the agent refreshes or moves from this page before they are done with the chat support, the chatbox closes. The progress is sometimes lost or you receive an email with the support transcript.
    This causes frustrations with the Command user as they will have to restart the chat and repeat any of the details provided. This also opens redundant and partial tickets to the Support chat staff.

    It would be ideal if the chatbox followed you from page to page without ending or terminating the session with support.

    Kennedy Lawton shared this idea  · 
  8. 27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Kennedy Lawton supported this idea  ·