282 results found
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Allow 0 Units and $0 Volume for Recurring Lease Transactions
We have had trouble tracking commercial properties in Command MC because the Units & Square Footage info populate in the same tracking column.
To help consistency we made a policy for Commercial Leases to take the entire volume on the FIRST transaction and the remaining will be at $0. It will help us track more ACCURATELY what is being closed by not processing a lease as an Outside Referral. Although now the system won't let us process a lease for $0.
We implemented this after listening to the MCA call with the Commercial team and now the process is broken…
7 votes -
Notification Bubble for Notes Added to Transactions
There should be notification of there being a note in a transaction, so we know to open the notes tab
59 votes -
Compare This Year (TY) to Last Year (LY) and % Change
In reporting, the ability to compare TY to LY and percent change. Currently we export to excel
Would be a great way to keep a simple pulse on how each agent is doing!
5 votes -
Additional Pipeline Phases, Tasks for Offboarding, Other Transitions
We manage several other systems when an agent offboards with our Brokerage. It would be nice if we could have pipeline tasks for active associates. For example, we remove the associates access to our office's Facebook group. It would be nice to track these steps in Command.
4 votes -
Automatic Deduction Limits for recurring deductions
Create a feature where you can make a certain deduction apply to a certain number of transactions before it stops automatically, or when a total deduction amount threshhold is reached. For example, a PC deduction will apply to the agent's next three transactions and then stop automatically or the deduction will apply until the agent's MC cap has been met. This could apply to a wide range of scenarios where the agent will have a deduction for a set period of time or a number of transactions.
64 votes -
MCAs should have the option to reinstate an agent that left and come back in the same month without having to re-invite again.
MCAs should have the option to reinstate an agent that left and come back within the same month without having to re-invite again. Sometimes agents come back in the same month. This would also be beneficial if an agent is removed in error. If the error is caught and it is done in the same month, then we should be able to change their status. That was an option we had in Winmore as long as it was in the same month.
2 votes -
Delete CommandMC Lead Sources
This should apply to recruits and track through to associates. Command MC should have the ability to delete custom recruit lead sources. It's like custom tags, when systems change, the available lead sources need to be updated for a cleaner more streamlined systems.
10 votes -
Sort by Production YTD in Associates
In the Associates tab of Command MC - let's be able to click at the top on the production tab and have it filter into a top down production level of all of our associates. A year to date top down with a click!
6 votes -
Earned In Luxury Associates Tagged in Associates Applet
If an associate is approved as an Earned In Luxury Associate in the Luxury Roster under the Admin applet, their Associate entry should automatically be tagged as Luxury to better enable MC Leadership to send communications and smaprtplans around luxury information to that group.
3 votes -
KWLS/ Creating and Accepting Offer
I recommend verifying the property address using the auto-fill feature at the very beginning of the transaction. Waiting until you're creating or accepting an offer can cause unnecessary delays and prevent you from moving forward to the Commission tab. Taking a few extra seconds upfront will save you time later in the process!
3 votes -
Allow Become User for Command Users
Many apps have options in them where you can see the client's account how they see their account from an admin position. I think this is known as "View As" or "Impersonation"
Salesforce, WordPress does this and so does Circle.io, the community platform.
As Leadership, we frequently need to access an agents account to assist them with something or provide a service. For example, we will go in and schedule a social media post on their behalf as a service or we will attempt to replicate an error so we can record the Loom and submit a ticket. If we…
20 votes -
Allow Agents to chose what is their primary Market Center
Allow agents to choose their primary Market Center for awards purposes. I have 2 situations where an agent is active in my MC, joined a 2nd MC out of state, has done little to no business there, yet, their awards information and medals go to the new MC - they are a top 10 agent in my MC and on the ALC and the new MC barely knows who they are. The 2nd situation is my largest team (and my OP) all of their main team production is out of my MC, yet, because later on he because a part…
1 vote -
Give us the ability to sort alphabetically by last name on all reports
All reports should either default to sorting by last name, or at a minimum, give us the ability to change our default to that sort. Specifically Associate Awards reports - but all need to have that ability
1 vote -
Support Chat box
When Agents or MCTT use the "Chat with Support" option a pop-up box appears. This chatbox is tied to whatever Command Page you are currently on when opening the support chat.
My recommendation is for this chatbox to follow the user if they leave the page. If they make any changes to the command page or refresh, the chat will force close and lose progress. You receive a follow up email with the transcript of the chat, however there isn't a way to reunite with the support agent who was assisting. This causes frustration on the agent, admin and support…4 votes -
Link to Commission Tab in Transaction Details
I need to be able to see an agents side of the work flow on their commissions tab so I can assist and help point them in the right direction when they are creating their commission tab.
49 votes -
DAs Print with Signature and Date
When the CDA is printed, include today's date automatically as well as include an uploaded signature based on the user. This would save time from opening the .pdf, adding the date and signature, then re-saving the file.
24 votes -
Sort by Month and Year for any date field
We would like to be able to sort by month easily for any date column in reports. If a date column is added, clicking in the filter box there is a bunch of different ways to sort but there is no field to sort by a specific month. You can click the timeframe and click say all of the September month/year but when you have been open a long time, this is quite time consuming. Adding a tab there for month would be very helpful. I can see a case use for searching by a particular month for every date…
24 votes -
Add Concession information to page 1 of the DA
When there is a concession on a transaction, the concession does not show on page 1 of the DA. It only shows on page 2, making it appear that the Gross commission amounts don't match. This is an issue with Title Companies, with some returning the DA, thinking it's an error.
3 votes -
Have the ability to Sign documents in the Private Folder of an Opportunity
We need a space where private documents need to be uploaded and signed by the Broker of Records. This ability exists in the three other folders, Listed, Under Contract and Closed. The user can simply select an uploaded document and then click "Sign documents" at the top of the page.
9 votes -
Push Notifications for MC tasks
Our staff is being assigned tasks from our Onboarding Smartplans, but our staff has to click through to get to the "other tasks". I've seen that you guys are working on making that less clicks. I also think we need a push notification, command notification, or an email to notifiy them that they have a new task assigned to them.
25 votes
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