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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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CommandMC

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323 results found

  1. Many apps have options in them where you can see the client's account how they see their account from an admin position. I think this is known as "View As" or "Impersonation"

    Salesforce, WordPress does this and so does Circle.io, the community platform.

    As Leadership, we frequently need to access an agents account to assist them with something or provide a service. For example, we will go in and schedule a social media post on their behalf as a service or we will attempt to replicate an error so we can record the Loom and submit a ticket. If we…

    19 votes

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    tell us more  ·  0 comments  ·  Associates  ·  Admin →
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  2. I need to be able to see an agents side of the work flow on their commissions tab so I can assist and help point them in the right direction when they are creating their commission tab.

    48 votes

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  3. We need a space where private documents need to be uploaded and signed by the Broker of Records. This ability exists in the three other folders, Listed, Under Contract and Closed. The user can simply select an uploaded document and then click "Sign documents" at the top of the page.

    9 votes

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  4. Create a feature where you can make a certain deduction apply to a certain number of transactions before it stops automatically. For example, a PC deduction will apply to the agent's next three transactions and then stop automatically or the deduction will apply until the agent's MC cap has been met. This could apply to a wide range of scenarios where the agent will have a deduction for a set period of time or a number of transactions.

    52 votes

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  5. When the CDA is printed, include today's date automatically as well as include an uploaded signature based on the user. This would save time from opening the .pdf, adding the date and signature, then re-saving the file.

    23 votes

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  6. We have had trouble tracking commercial properties in Command MC because the Units & Square Footage info populate in the same tracking column.

    To help consistency we made a policy for Commercial Leases to take the entire volume on the FIRST transaction and the remaining will be at $0. It will help us track more ACCURATELY what is being closed by not processing a lease as an Outside Referral. Although now the system won't let us process a lease for $0.

    We implemented this after listening to the MCA call with the Commercial team and now the process is broken…

    5 votes

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  7. Advanced filters like have been added to personal command are needed.
    Such as:
    Smart Plan > includes > choose from smartplans
    Smart Plan > excludes > choose from smartplans

    Last contact, last updated, created, lead source, tags, etc. All available with the includes, excludes, none, etc

    4 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  8. If a deposit is edited, the system should track, and show, the changes made to the deposit. IE the transactions added or removed.

    54 votes

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  9. Allow logged appointments in Command MC to populate on the recruit and associate card timlines.

    Currently, logged appointments do not appear on the recruit or associate card timelines and require looking in two different tabs. It would be great to see these on the timeline with other events.

    9 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  10. When a recruit is moved to the “committed” stage of the recruiting pipeline, have a setting in Smartplans that will allow that pipeline movement to stop active recruiting Smartplans from going to that recruit. Example: Susan is a recruit that says “yes” to the kw office. When Susan is moved to the “committed” stage of the pipeline, the active Smartplans going to her as a recruit would end. Then, once Susan onboards, she can be effectively added to associate-based Smartplans. This automatic function would be a time saver and also help us stay on top of the communication she is…

    6 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  11. We need the ability to merge vendors - or at the very least, prohibit agents from creating multiple. Use the EIN as the check. This is very important for co-brokers

    53 votes

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  12. I would like to see the ability to print multiple transaction ids at once as we were able to in Winmore with DAs. I have agents whose accountants would like all of their transactions printed and emailed.

    24 votes

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  13. On DAs with outside referrals split between more than one associate, the printed DA no longer adds the amounts together. It would be helpful if the DA had to total amount of the referral being deducted from each associate as one line item on the DA.

    19 votes

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  14. I love the new 1099 Report for agents! I want to share them with my associates. Right now, you have to click into every report for download and when you go back to the list, you have to CLICK the prior year and SCROLL every single time rather than to where you left off.

    We have 440 agents, and this will be SO time consuming. In a perfect world, we could bulk download the PDFs with names. And if we could just open the link in a new tab OR go back to where we left off on the back…

    10 votes

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    under review  ·  0 comments  ·  Accounting  ·  Admin →
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  15. Our staff is being assigned tasks from our Onboarding Smartplans, but our staff has to click through to get to the "other tasks". I've seen that you guys are working on making that less clicks. I also think we need a push notification, command notification, or an email to notifiy them that they have a new task assigned to them.

    22 votes

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    under review  ·  4 comments  ·  MC Tasks  ·  Admin →
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  16. I would like to utilize Associate Tags to run certain reports each month. Previously, we could track business for different categories (business centers, coaching and mentor clients, recruiter reports) depending on the "Deduction" listed on their associate card even though we would zero out the deduction. We would like to utilize the Associate Tags for these but need to be able to to add this filter to our Custom Reports in KW Command Transactions.

    22 votes

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    under review  ·  4 comments  ·  MC Reports  ·  Admin →
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  17. I know there are several others here about tasks - however when working from the task manager > other tasks in Command MC, it takes too many clicks to make sure a completed task logs an activity. It should prompt every time an individual task is completed, whether from the task manager screen or inside the recruit/associate card.

    Currently clicking "complete task" in the task manager view does not prompt to log activity, which creates too many clicks to log the activity, make sure the task is marked completed, then not lose your place in the task list.

    8 votes

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    under review  ·  1 comment  ·  MC Tasks  ·  Admin →
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  18. For the State of MN in order for us to look up agents licenses or do license renewals we need their full SSN and it will be very hard to have to search through agents onboarding paperwork to find their SSN each time we need it.

    30 votes

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    under review  ·  7 comments  ·  Associates  ·  Admin →
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  19. Market Centers have specific documentation and questions they would like to include in the Onboarding process for new Associates. Adding forms, custom questions, and the ability to customize the Onboarding email that is sent is requested.

    34 votes

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    under review  ·  3 comments  ·  Recruits  ·  Admin →
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  20. It would be really helpful to have a section for adding notes to a task before marking it as complete. Right now, we have to go back into the agent's profile to add notes after completing a task, which adds extra steps. It would also be great if the task notes could automatically feed into the notes section to make everything a little smoother and more organized.

    8 votes

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    under review  ·  0 comments  ·  MC Tasks  ·  Admin →
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