We really would like to see twilio automated texts in Command MC smart plans!! Can there either be a twilio account for the MC that it uses - or for those steps, it uses the Twilio account of whatever staff was assigned to be sending that step of the smart plan. Right now we have to copy agents into our personal command databases and run smart plans from there. That just adds extra work and clogs up our personal database. I'm part of 2 market centers as leadership, so now I would have to add agents from both market centers to my personal database to use automated texts. We want to run smart plans that have steps from various staff within the smart plan - and not have to make individual ones where each leader has to run it from their own account and each leader has to put every agent into their own database. What a time waster to have to do that. And substituting a "task" to manually send a text is not helpful either when you want to send out lots of texts and have lots of agents. It is just not worth it - so it's not a useable feature currently, to be able to send out texts to agents in the office from command MC smart plans.

Yes please! This would solve a lot of double entry issues

Right now, Twilio isn't available in CommandMC and would be great to have this feature available to either be able to text your agents or recruits directly from Command instead of switching over to your personal Command account to do this.

Integrate Twilio with CommandMC.