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Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 



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Command

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36 results found

  1. If a smart plan error occurs because of invalid email address and/or merge fields are missing, notification to be sent via email to the agent

    2 votes

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  2. From Command MC reference Compliance, when a document is rejected I am able to comment to the agent what is wrong with the document, but when I am returning the opportunity to the agent because a document is completely missing I am not able to make a comment to that agent letting them know what I need to make compliance correct, therefore agents are overlooking the opportunity completely.

    3 votes

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  3. Would love it if we could change the "From" name in the emails that go to clients from Command Saved Searches.

    Standard Saved-Search mails being generated to the client by Command show up to them as coming from "Keller Williams" ....we would like the mails to appear to them as coming from our team name or anything else we want.

    ALSO would like to be able to edit the text in the body of those mails which currently reads "There are updates to your saved search, [search-name-here], that you may be interested in. I'd love to hear what you think…

    9 votes

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  4. It would be helpful if we could read the email a Contact sent in Command, instead of having to go search it in my email. For example, I set up a smart plan and I've had clients respond, but I can't read their responses in Command.

    7 votes

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  5. It would help if the smartplans generated a email to agents once the emails are released. Similarly, for the text messages, either a text confirmation to us, or an email as well with a copy of the content that was sent. I am new at this but I feel like unless I copy myself or until I hear back from someone, it all goes into a dark hole.

    2 votes

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  6. It is really hard to keep track of texts that fail without checking each contact on your database. If we had this option, we could look into using alternatives for those contacts. There are also issues where there is no error messages on why it did not push through.

    19 votes

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  7. It is very important that a client (potential seller) receives a bi-weekly neighborhood Nurture including Active, Pending and SOLD properties in order to they have an idea how is the market regarding the last sold similar properties an make a quicker decision selling their units. Only Active and Pending unit are shown. Please see attached the screenshots.

    5 votes

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  8. It would be great to have the ability to turn on or off notifications and have the option to choose where they go. I would really like to have the option to have oportunity compliance command notifications be directed twards my emial.

    6 votes

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  9. Neighborhood nurture sent via text through Twilio

    11 votes

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  10. Would be good to get a notification when someone fills out a testimonial section on our websites

    21 votes

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  11. Would like to have email and text notifications when a lead opens listing alerts and when they browse the my website. Would also like to have email and text alerts when they open any email I send them. Market leader was perfect and very user friendly. We were forced to switch to command too soon. Command is not ready.

    6 votes

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  12. Allow all team members to be able to use one twilio account instead of having to sign up for individual accounts and different phone numbers.

    6 votes

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  13. Sometimes an agent works for two different states or areas and needs a Twilio number with two or more different area codes. One Command account should be able to handle having more than one Twilio phone number associated with it.

    4 votes

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  14. ??RECOMMENDATION for KW Command Programmers...When the lead completes the form to view our FB and IG Ads, could a verification text with a code be created and they enter the code before they are actually added as a Lead?Something to keep the fake leads from coming in.

    3 votes

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  15. Would it be possible to have an email or notification sent to me when a SmartPlan ends in error? I am finding these errors are happening and I am not aware of it. Don't want anything slipping through the cracks. Thanks!

    2 votes

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  16. When client adds a neighborhood, it shows up in notes and sends a alert

    2 votes

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