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  1. 21 votes

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    LABS Team commented  · 

    Add the option for an email as a type of interaction under agent activites.

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    LABS Team commented  · 

    When adding activities with our agents there are only 3 interactions to chose from … call, meeting & text. I think an other field should be added b/c some times it's an email that was sent or a note card sent and none of those fit under the call, meeting or text option.

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    LABS Team commented  · 

    During Ignite we must write handwritten notecards for clients and I believe it is just as important to write handwritten notecards for our agents as well.

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  2. 29 votes

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    LABS Team commented  · 

    Because people are looking in multiple cities and having the neighborhood feature is less than helpful.

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  3. 4 votes

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    LABS Team commented  · 

    We send out texts to remind agents of events. I would be interested in having an option where I could schedule texts in advance.

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  4. 24 votes

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    under review  ·  4 comments  ·  CommandMC » MC Tasks  ·  Admin →
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    LABS Team commented  · 

    We would like to see a notification show up when a task is assigned within CommandMC as part of a SmartPlan or moving a recruit through the pipeline.

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    LABS Team commented  · 

    Assignees should receive an email and/or Command notification when a new recruit is assigned to them.

  5. 7 votes

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    LABS Team commented  · 

    A visual is helpful in distinguishing properties with similar addresses. This is a helpful feature in Trello.

  6. 13 votes

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    LABS Team commented  · 

    Sometimes we co-list a property and we are not on a team. Would like abiilty to add co-listing agent in Command that is not associated with any team requirements or classifications.

  7. 5 votes

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    under review  ·  2 comments  ·  Command » SmartPlans  ·  Admin →
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    LABS Team commented  · 

    I would like to add my client's name in the subject line in my smart plans. Other CMA's I have used have this feature and I feel it does get people to open emails

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  8. 4 votes

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    LABS Team commented  · 

    The pencil on the edit details page in an opportunity is really difficult to see. Making it a bit darker would be very helpful to agents.

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  9. 14 votes

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    under review  ·  3 comments  ·  Command » Websites  ·  Admin →
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    LABS Team commented  · 

    Followup Boss tracking-enable Pixel Tracking on all your websites, you'll need to place the below code snippet in the area of your websites that allows for Script & Tracking JavaScript to be inserted.Popular Integrations: Curaytor (https://help.followupboss.com/hc/en-us/articles/360042781554) , Real Geeks (https://help.followupboss.com/hc/en-us/articles/360043327133) , REW (https://help.followupboss.com/hc/en-us/articles/360043327513) , WordPress (https://www.wpbeginner.com/wp-tutorials/how-to-easily-add-javascript-in-wordpress-pages-or-posts/) , Ylopo (https://help.followupboss.com/hc/en-us/articles/360043247513)

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  10. 4 votes

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    LABS Team commented  · 

    Active Kick out needs to show as a available property to show and submit backup offer. The way it is now unless you are searching pending properties that are active Kick out will not come up. This property should still show to be available not pending.

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    LABS Team commented  · 

    When a user is searching for homes, there is not a way to filter out MLS active contingent listings. The search just has a general "Active" selection. Users find a home they like, send or save them only for me to tell them they are under contract. It'd be a very helpful feature that would allow our site to be more attractive to use.

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  11. 10 votes

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    LABS Team commented  · 

    The lack of this feature is causing file audit issues in multiple MCs we've spoken to.

    Currently single agents working with a TC do not have the ability to add them to their files. Rainmakers usually assign this to another team member or TC so don't want to receive deficiency notices, or do not monitor them.

    With the option to add email notifications, file deficiencies can be sent to the appropriate team member, agent or TC directly by the file auditor.

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    LABS Team commented  · 

    Agents should be able to (in their Settings) update who the "Compliance App" e-mails go to when documents are rejected.

    Ex. if they have an Admin, the admin can be directly notified that a certain document is missing.

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  12. 9 votes

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    under review  ·  2 comments  ·  CommandMC » Recruits  ·  Admin →
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    LABS Team commented  · 

    there needs to be an option to exclude tags when filtering contacts in command MC with recruits.

  13. 14 votes

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    under review  ·  3 comments  ·  Command » Campaigns  ·  Admin →
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    LABS Team commented  · 

    Bring back the Facebook Pixel & Ads button so it would be easier to access who visits the website

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    LABS Team commented  · 

    If you can connect a Facebook Event Pixel to landing pages/marketing material, you could then re-target those that engage with advertising.

    If you could allow HTML access to the landing pages, we could then attach whatever pixel we need.

    When you attach a pixel, facebook will take the user that is interacting and moving forward you could create an audience of everyone that had clicked/interacted with your marketing material.

    Instead of just targeting a cold audience how lead accelerator is set up now, you could market in a much more efficient manner by re-targeting a warm audience.

    This is how you begin to build your brand by constantly connecting with those that engage and staying front of mind.

    This is how we evolve with the know/like/trust relationship with prospects online.

    If you guys want to hop on a zoom call I can provide a lot of insight into the capabilities and power of facebook advertising.

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  14. 29 votes

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    under review  ·  4 comments  ·  Command » Reports  ·  Admin →
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    LABS Team commented  · 

    As the PC, I want agents to simplify their tracking methods. I have added all PC agents to the PC team in Command and they are reporting their numbers daily. However, they are unable to see exactly what they've reported in the past. They can see the current week, which I assume is Sunday-Saturday? However that isn't even clearly stated. As the team leader, I can see totals per pre-determined week, however I cannot adjust the reporting period. Now that BOLD is started my agents that are in BOLD need to know their numbers from Tuesday - Monday. This is impossible in the current tracking method on Command. I would love to see some more flexibility for reporting and viewing past activity for all team agents and team leader. I also think that ALL agents, including independent agents, should have access to tracking their activity.

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    LABS Team commented  · 

    Could we have a Weekly & Daily Breakdown for the Goal section and Customization to create Meetings/Open House and/or other Categories as we'd like to track participation.

  15. 16 votes

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    in the backlog  ·  3 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    We would like to be able to sort the column filter to include a smartplan column

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  16. 9 votes

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    LABS Team commented  · 

    Right now you have to do a lot of math on the side to add a referral amount into an agents commission section to just separate out. Unnecessarily complicated-especially when splitting commission with another team member as well in the same opportunity.

  17. 14 votes

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    LABS Team commented  · 

    It would be helpful if there was a question in the commission section of Command where agents can refer good agents to the market center for recruiting purposes. A question like "Did you have a good experience with this agent?" Add a place where the KW can add in the non-KW agent's contact information.

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    LABS Team commented  · 

    In our market Co-brokers are often paid by the Title company on Receipt of Written Authorization from the Sponsoring Broker - Can Tax ID, Tax ID Type, and Pay To be made Optional?

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  18. 8 votes

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    LABS Team commented  · 

    Adding feature to add a tag to contact. Numerous choices on how to use this feature. One would be to start new instances of smart plans without having to link smart plan. Another would be for adding tags for contact that attended different events.

  19. 7 votes

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    2 comments  ·  CommandMC » Recruits  ·  Admin →
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    Hey folks! We are looking to possibly implement this in the future. Two questions for you to answer, when you have the time:

    1. What information would you need to see for the co-op agent and transaction?
    2. How far back would you want to see co-op information? e.g. 30, 60, 90 days
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    LABS Team commented  · 

    Right now, to make cobroker recruiting calls, our leadership team has to click into each offer to get the agent on the other side of the transactions information. It would be useful to be able to pull a list for every cobroker on the other side of the transaction so that we can call through in bulk!

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  20. 35 votes

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    under review  ·  3 comments  ·  CommandMC » Recruits  ·  Admin →
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    LABS Team commented  · 

    Is there a way to hook DocuSign to the CommandMC recruiting management tool so we can send recruits to docusign to complete onboarding paperwork, then have the copy of it saved to their profile in the system once they have joined? So, create a tab on their contact where we can click on documents and go to docusign like an opportunity for agents.