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  1. 6 votes

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    under review  ·  2 comments  ·  Command » Campaigns  ·  Admin →
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    LABS Team commented  · 

    I'd really like to be able to access a list of the addresses that direct mail campaigns populate and send to for things such as postcards. Not having this ability makes it difficult to ensure who we should follow up with.

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    LABS Team commented  · 

    We need to know who we are sending to! I love the feature of drawing around a specific house to pull in those addresses - we just need to be able to get those addresses/contacts easily into our database to be able to farm them!

  2. 5 votes

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    under review  ·  1 comment  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    When you export contacts, they export in (what appears to be) a random order. We would like to be able to export and have our contacts in the order we see them on the computer.

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  3. 25 votes

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    under review  ·  5 comments  ·  Command » Settings  ·  Admin →
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    LABS Team commented  · 

    I am a TC that is an independent contractor and I currently have my own KW login. It would be nice to be able to attach this login to agents that I work with. This would give agents/TC's better control over areas, in Command, that are accessible to the TC and would give agents the ability to see what their TC's are doing within their Command account.

    I have a few agents that use DotLoop, I am paying for my own DotLoop account so that I can login to my agent's DotLoop account, give myself "team status", then log out of their account and login to my account. By doing this I can see my agent's transactions in my account. This allows my agents and I to see who has done which tasks.

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  4. 7 votes

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    under review  ·  1 comment  ·  CommandMC » Recruits  ·  Admin →
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    LABS Team commented  · 

    I find many agents dont do this or at time of our tech huddle dont have the perfect picture they want in yet althogh they usually send to agent services and we have a google drive for but they never cirlce back and put in their profile. I believe we were able to do this in white pages before the transition.

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  5. 8 votes

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    LABS Team commented  · 

    The ability to move an opportunity from a personal account to a team account (or vice versa) to avoid having to archive an existing opportunity and recreate it (while also losing all of the historical data.)

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  6. 4 votes

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    under review  ·  2 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    I have a second widescreen monitor that can rotate 90 degrees into a portrait orientation (transforming it into a tall screen). I have it permanently set up this way because it makes viewing and working with long lists easier (like email, calendars, etc.)

    Most of the applets adapt well to this, extending all the way to the bottom of the screen. The contacts applet, however, behaves like it is locked in at a fixed aspect ratio, and doesn't extend to the bottom of the screen, even when trying to view 500 contacts per page.

    For improved functionality and consistency across the platform, I propose this be addressed, and the contacts applet be made to behave like the tasks applet (for example) when used on different displays.

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  7. 8 votes

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    under review  ·  1 comment  ·  Command » Homescreen  ·  Admin →
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    LABS Team commented  · 

    In the commandmc app there should be a button or link for MCs to add a video telling what the agent can and can't do for like marketing and other broker requirements

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  8. 7 votes

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    under review  ·  7 comments  ·  Command » Websites  ·  Admin →
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    LABS Team commented  · 

    Sometimes we don't reach closing the first time and it would be great if we could reset, or uncheck, the steps in the buying/selling guides.

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    LABS Team commented  · 

    Allow us to create OTHER guides within Guide Builder for our consumers to read/use along with the Buying + Selling templates

    For example: "How a mortgage broker could help you more than your bank" or "Getting your home ready for photos"

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    LABS Team commented  · 

    We are given one sellers guide and one buyers guide, but I would like to have one that is for Building, or one for Refinancing, or one for Probate, or one for leasing, or one for lease listing, or just a generic one that I can modify for ideas throughout the year... or for investors, or commercial... Just the option to create our own.

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    LABS Team commented  · 

    have the buyer guide and seller guide visible from the start on the agent site. when someone goes to select it then prompts them to sign up to view the guides.

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  9. 6 votes

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    under review  ·  1 comment  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    I'd like to be able to choose a selection of contacts based on tags and then bulk edit action to add or change lead source to one of the available options. Right now I only see ability to select lead source one contact at a time and this is time consuming when you are running a team database with 5+ agents entering their own contacts.

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  10. 3 votes

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    under review  ·  1 comment  ·  Command » Homescreen  ·  Admin →
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    LABS Team commented  · 

    I want the Task Widget to be larger on the dashboard so I can see more than just 10 taks per page (really only 3 at first glance). Having them all in front of me might make me more productive.

  11. 16 votes

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    LABS Team commented  · 

    Team related: I would like to be able to have reminders pop-up for overdue tasks, that way my agents stay on top of their duties.

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    LABS Team commented  · 

    Tasks - send me an email or text when a task is due.

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  12. 19 votes

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    LABS Team commented  · 

    Need some sort of notification when Twilio messages are not delivered. either in reports like it shows for emails, or under the notifation bell, like a summary.

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  13. 5 votes

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    under review  ·  2 comments  ·  Command » Settings  ·  Admin →
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    LABS Team commented  · 

    It would be great if I could rearrange all the tags for each contact...like if I could click+hold+drop each tag to the order I want them to be in.

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  14. 34 votes

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    LABS Team commented  · 

    After files have been submitted to compliance there is no way to remove a mistakenly placed document. Also for some reason the folders tend to flip to the wrong one as you add a document and get placed entirely in the wrong folder. Then you can't remove them if the folder was previously submitted. It would be nice if A. We could still remove them after the folder has been submitted as there are often more docs to be added after submitting the folder and B. Create a button that allows docs to be moved to the correct location/folder if they were mistakenly placed.

  15. 32 votes

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    under review  ·  7 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    Have the ability to connect the TCPA Database to Command so that it auto-scrubs your leads for DNC.

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  16. 8 votes

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    under review  ·  2 comments  ·  Command » Designs  ·  Admin →
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    LABS Team commented  · 

    agents are asking for auto CMA presentations similar to what KVCore & Kunversion do for their listings.

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  17. 11 votes

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    under review  ·  2 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    Please either add Referral Agent to the Relationship drop down OR better yet add a new field for Referral Agent to associate a contact for an agent with a client.

    The issue with making the Referral Agent in Relationship would of course be confusion about if they are related to the client etc.

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    LABS Team commented  · 

    When a new referral agent is added to your network, that agent should be added to database Contacts for easy communication. This should be done with an "import contact" button, either in the individual's dropdown info or to add the network as a whole.

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  18. 5 votes

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    in the backlog  ·  2 comments  ·  Command » Tasks  ·  Admin →
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    LABS Team commented  · 

    Since you cannot bulk complete tasks anymore, when you mark a task complete it takes you to the top of the list again, so you have to scroll down to where you were when you marked off the last task. It should just stay where you marked so you can go onto the next text quickly and easily.

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  19. 6 votes

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    under review  ·  3 comments  ·  Command » SmartPlans  ·  Admin →
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    LABS Team commented  · 

    While making a smartplan, you can select a design from command to add. Would love to see an import button there as well to pull from your documents on your computer.

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    LABS Team commented  · 

    It would be helpful in smart plans under the email function to add attachments if possible

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  20. 4 votes

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    under review  ·  3 comments  ·  Command » Contacts  ·  Admin →
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    LABS Team commented  · 

    A way to search or filter contacts by their "health score"

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