I work for 1 broker that has 2 offices as an in house TC. I support between 80 and 100 agents. We have to log into each agents account each time. Having to keep putting in a verification code each time to upload documents for the broker to review is very disruptive in the workflow. Often times agents are on the road, in meetings or doing other things that do not make them readily available to send a verification code that I have requested on their behalf, I do not have access to their recovery email, nor do I want to. We need a way to be able to upload the files for the broker to review from our own personal account, or another work around that is not so disruptive.

I have a team of TC's that have to log into each agents individual account rather than having one TC log in to access all their agents accounts in one place. We are required to provide contract documents and disclosures in a timely manner and implementing a verification code has disrupted this process significantly since TC's do not have access to an agents recovery email (nor do we want to). If we could log into our personal Command and have access to our team of agents Command instead, it would solve privacy concerns as well as this verification code update. The verification code request is not practical for the way we are required to use Command as a Transaction Coordinator or Assistant

I am a TC and having to login as each agent is not secure or easy as there are times that it now asks for email confirmation and I do not have access to their emails. If I could login with my TC login and have access to each agents account, I wouldn't need their login info or access to everything for them. Then, comments would also be from the TC rather than looking like the agent made them. The way SkySlope had this was very ideal and a very large feature that was lost when we moved away from that platform.

A feature like the guest feature for teams is needed for individual agent Command accounts for an agent to assignor grant Command account access to a transaction coordinator or assistant. Currently the workaround to do this is the TC/assistant must login using the agent credentials. One problem with this is the transaction history shows every activity performed by the agent, when in actuality the TC performed the task. Another issues it that the TC/assistant has to log out of one agent Command account and into another to work on a new task for a different agent.

I am a TC that is an independent contractor and I currently have my own KW login. It would be nice to be able to attach this login to agents that I work with. This would give agents/TC's better control over areas, in Command, that are accessible to the TC and would give agents the ability to see what their TC's are doing within their Command account.

I have a few agents that use DotLoop, I am paying for my own DotLoop account so that I can login to my agent's DotLoop account, give myself "team status", then log out of their account and login to my account. By doing this I can see my agent's transactions in my account. This allows my agents and I to see who has done which tasks.