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(thinking…)

Merge Duplicate Contacts

Will there be a merge duplicate feature in Command? I'm not sure if you are familiar with Infusionsoft, but a merge duplicate feature similar to that would be ideal.

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LABS Team shared this idea  ·   ·  Report…  ·  Admin →
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  • Bill Fletcher commented  ·   ·  Report

    Thank you for starting the merge function. On first pass I had 1600+ matches. The dedupe logic states that duplicated have a matching name, email address or phone number. I had a large number of "matches" that did not have any of those matching fields. Seems like this could be cleaned up.

    Another observation is when multiple contacts share a common number such as the main number for a KW office. The existence of a "Main Office" number across multiple contacts should not create matches.

  • LABS Team commented  ·   ·  Report

    I used to use Top Producer, and they had a feature where you could merge duplicate contacts.

    It would be incredibly helpful if Command had that feature! I'd really like to merge them instead of delete, etc.