KW Command should be optimized to be used on a tablet or mobile device.
KW Agents should have full use of their command dashboard on a mobile web version. When using a tablet, we should be able to use the full capability of Command. Example: when working on an opportunity and adding documents, before submitting to compliance, there is an ability to remove or edit uploaded documents if you are on a laptop or a desktop. The command prompt and dropdown menu are there on a mobile device, but it does not respond to a tablet or phone. This feature should work no matter what type of device you are using. I understand that the app doesn't have full functionality, but this is logging into the actual website and it does not work completely. We are mobile agents, and should have the technology to match.
Thanks a bunch!
LABS Team
shared this idea
-
Kulani Paikuli
commented
We have many agents in our market center who don’t have a pc, and when they try to open opportunities on their tablet the screen goes blank. In some cases this happens before the agent even has access to the home page in Command. As a tech driven company, we should be able to optimize our platform for whatever platform works best for our agents.
-
Shelly Hendry
commented
Many agents, especially younger ones, only have access to tablets for uploading documents into opportunities, and the platform is not fully funtional in that environment