On "My Profile" - change title "First Date Licensed" to "KW Join Date" or something similar so this field is not confusing.
Under "My Profile" "About Me" section - the title "First Date Licensed" to "KW Join Date" or something similar so this field is not confusing. I recently joined but was licensed in 2015. After 9 emails, it was clarified that this field was not at all about my license date, but instead about the date I joined KW.
This change would reduce/eliminate unnecessary emails and time wasted in the future for others like me that were licensed prior to coming to KW.
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Tabitha Barham commented
As mentioned above, will reduce/eliminate unnecessary emails and wasted time.