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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


How to post an idea:

  1. Before posting a new idea, leverage the search function to make sure you are not posting a duplicate idea.
  2. Make sure to select a category when posting your idea so the proper KWRI team members view the idea.
  3. Leverage the voting feature for ideas you are passionate about. The more votes an idea has, the more traction it gains!

When not to submit to ideas:

If you see something working incorrectly or receive an error message, this is considered a bug. Please submit these to Support through the Support Chat by clicking the question mark in the top right corner of the application page.

CommandMC

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264 results found

  1. MC leaders and teams have to manually note who is logging the activity/note today

    27 votes

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    under review  ·  6 comments  ·  Associates  ·  Admin →
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  2. Our market center is trying to use CommandMC as our main CRM. As a staff, we completed monthly care calls to our associates. We track who is completing their dials and notes on the agents. As of right now, I can not see if our associates are receiving dials as it lumps recruits & associates together AND I cannot see who completed the dial.

    I would like to be able to see this information in a report AND even better would be able to have a dashboard where I can see which staff are in the lead and gamify their…

    3 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  3. Add the ability to export to CSV and PDF the Associates Tab. We would be able to export a Top Down Report with agent's email and phone number. Great for targeting the roster based on production level.

    14 votes

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    under review  ·  3 comments  ·  Associates  ·  Admin →
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  4. 7 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  5. If a Market Center has a MLS ID, do not allow the system to let that MLS ID be added to any other CommandMC. Allowing duplicates is causing all kinds of listings issues when another MC adds it accidentally. This means associates cannot find their listings to submit offers.

    10 votes

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  6. In running a VR Associate report through CommandMC; (I would usually run that report to include their personal email) (since they do not use their KW email).. Unfortunately, the reporting functions filter / "Add" a column does not include a personal email option... only KW email. This would mean, I will need to look up all of the personal emails from CommandMC and manually add them to my downloaded report. Could we please add personal email to report selections. Thank you!

    25 votes

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    1 comment  ·  MC Reports  ·  Admin →
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  7. Right now, when you're auditing files in Command Compliance, you have to exit each opportunity and go back to the main compliance screen before opening the next one. This takes a lot of time—especially when reviewing many files.

    My idea is to add "Next" and "Previous" buttons inside each opportunity so you can move from one to the next without going back to the main screen. This would make the process much faster and more efficient.

    Why it matters:

    Saves time and clicks for compliance coordinators

    Speeds up the review process, especially in high-volume offices

    Creates a smoother, more user-friendly…

    3 votes

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  8. Please allow the ability to Bulk Add "Activities" to associates. This would save oodles of time!

    2 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  9. We have a new agent that joined our market center and we are in the process of making business cards. We don't have a way to look up his agent website without asking him directly. It's not listed in white pages nor Command MC in his associate card. It would be nice to have the agent website address listed in Command MC under the contact information section instead of having to ask the agent for their KW Website Address.

    24 votes

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    5 comments  ·  Associates  ·  Admin →
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  10. 4 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  11. Currently it just lists our agents by last name alphabetically. The costumer should have the ability to search for a specific name rather than flip through a dozen pages of agents.

    13 votes

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    2 comments  ·  MC Sites  ·  Admin →
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  12. Every report when downloaded as a CSV is just titled widget. I have to go in and manually change the name to know what it is. It would be helpful if it was automatically named the report name and the date. At minimum having the report name would help a lot!

    17 votes

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    under review  ·  1 comment  ·  MC Reports  ·  Admin →
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  13. Show who added the comment to the Recruits timeline. Currently have to manually enter your name or initials.

    14 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  14. Is there any way to make an alert pop up for notes that agents have entered when an MCA goes to complete a commission check request? Another idea would be to put a block on processing the check until the notes are read. We just want to ensure notes are not missed.

    Thanks so much!

    2 votes

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  15. It would be helpful for Leadership to have the ability to find all MC Associates who add a military affiliation to their Marketing Profile. Alternately, adding that field to their "My Profile" and making it possible for Leadership to search and filter Associates for both Military Affiliation and Languages spoken from within the Associates Applet.

    3 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  16. 3 votes

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    0 comments  ·  Recruits  ·  Admin →
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  17. We would like the ability for the OP to customize/limit the access roles have to CommandMC applets. KWRI would set the standard access points for an assigned role, and the OP would have the ability to remove/limit access to specific applets that may not pertain to that role within their MC. Example, MC Leader role allows edit access to Recruits, Reports, Transactions, Accounting, and … The individuals with MC Leader role in this example MC do not need nor would the OP like for them have edit access to Transactions and Accounting, so the OP can remove access to Transactions…

    28 votes

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  18. I'd like to be able to run a report showing all the vendor and their associated TaxIDs. I have caught agents entering 00-000000 as the tax id for referrals and when processing commission in transactions there is no way to catch this.

    23 votes

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    tell us more  ·  1 comment  ·  MC Reports  ·  Admin →
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  19. In the new Market Center sites, the "Our Agents" page is currently set to alphabetical ascending with no way to change it. This means that most agents will NOT be discovered on this page, especially in large Market Centers.

    Additionally, many Market Centers have MC investors or leadership who also produce, and some of them have last names that put them at the top or near the top of "Our Agents." This has the potential to put a bad taste in some agents' mouths.

    I recommend that the Our Agents page be set to random order by default in fairness…

    29 votes

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    5 comments  ·  MC Sites  ·  Admin →
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  20. Especially in cases where the business center is far from the Market Center and when the BC is in another state.

    14 votes

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    under review  ·  0 comments  ·  MC Sites  ·  Admin →
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