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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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CommandMC

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300 results found

  1. Our market center is trying to use CommandMC as our main CRM. As a staff, we completed monthly care calls to our associates. We track who is completing their dials and notes on the agents. As of right now, I can not see if our associates are receiving dials as it lumps recruits & associates together AND I cannot see who completed the dial.

    I would like to be able to see this information in a report AND even better would be able to have a dashboard where I can see which staff are in the lead and gamify their…

    3 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  2. Show who added the comment to the Recruits timeline. Currently have to manually enter your name or initials.

    16 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  3. Every report when downloaded as a CSV is just titled widget. I have to go in and manually change the name to know what it is. It would be helpful if it was automatically named the report name and the date. At minimum having the report name would help a lot!

    18 votes

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    under review  ·  2 comments  ·  MC Reports  ·  Admin →
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  4. Add the ability to export to CSV and PDF the Associates Tab. We would be able to export a Top Down Report with agent's email and phone number. Great for targeting the roster based on production level.

    14 votes

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    under review  ·  3 comments  ·  Associates  ·  Admin →
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  5. 7 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  6. If a Market Center has a MLS ID, do not allow the system to let that MLS ID be added to any other CommandMC. Allowing duplicates is causing all kinds of listings issues when another MC adds it accidentally. This means associates cannot find their listings to submit offers.

    10 votes

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  7. In running a VR Associate report through CommandMC; (I would usually run that report to include their personal email) (since they do not use their KW email).. Unfortunately, the reporting functions filter / "Add" a column does not include a personal email option... only KW email. This would mean, I will need to look up all of the personal emails from CommandMC and manually add them to my downloaded report. Could we please add personal email to report selections. Thank you!

    25 votes

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    1 comment  ·  MC Reports  ·  Admin →
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  8. Right now, when you're auditing files in Command Compliance, you have to exit each opportunity and go back to the main compliance screen before opening the next one. This takes a lot of time—especially when reviewing many files.

    My idea is to add "Next" and "Previous" buttons inside each opportunity so you can move from one to the next without going back to the main screen. This would make the process much faster and more efficient.

    Why it matters:

    Saves time and clicks for compliance coordinators

    Speeds up the review process, especially in high-volume offices

    Creates a smoother, more user-friendly…

    3 votes

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  9. Would love to merge the notes, activities and timeline. During lead gen, we put our conversation notes in the actual Notes section whether it's an email, call, or text. Now that Activities are being tracked, we are adding that second step. Unfortunately, the activities don't show up under Notes. They only show up under Timeline. Would love if these sections could be merged to avoid confusion and duplication.

    3 votes

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    0 comments  ·  Recruits  ·  Admin →
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  10. 4 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  11. Currently it just lists our agents by last name alphabetically. The costumer should have the ability to search for a specific name rather than flip through a dozen pages of agents.

    13 votes

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    2 comments  ·  MC Sites  ·  Admin →
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  12. Is there any way to make an alert pop up for notes that agents have entered when an MCA goes to complete a commission check request? Another idea would be to put a block on processing the check until the notes are read. We just want to ensure notes are not missed.

    Thanks so much!

    2 votes

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  13. It would be helpful for Leadership to have the ability to find all MC Associates who add a military affiliation to their Marketing Profile. Alternately, adding that field to their "My Profile" and making it possible for Leadership to search and filter Associates for both Military Affiliation and Languages spoken from within the Associates Applet.

    3 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  14. 3 votes

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    0 comments  ·  Recruits  ·  Admin →
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  15. Currently, the Royalty Cap progress bar that agents see is based on Royalty Paid by MC. It would make things a lot easier if their royalty cap status and transactions were based on royalty paid by associate, this way if we have royalty issues, the agent would only see their cap status reflected based on what they've actually paid in, and would make collecting the missing royalty on a previous transaction a lot easier.

    4 votes

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    1 comment  ·  Associates  ·  Admin →
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  16. We would like the ability for the OP to customize/limit the access roles have to CommandMC applets. KWRI would set the standard access points for an assigned role, and the OP would have the ability to remove/limit access to specific applets that may not pertain to that role within their MC. Example, MC Leader role allows edit access to Recruits, Reports, Transactions, Accounting, and … The individuals with MC Leader role in this example MC do not need nor would the OP like for them have edit access to Transactions and Accounting, so the OP can remove access to Transactions…

    28 votes

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  17. Especially in cases where the business center is far from the Market Center and when the BC is in another state.

    15 votes

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    under review  ·  0 comments  ·  MC Sites  ·  Admin →
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  18. 5 votes

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    0 comments  ·  Recruits  ·  Admin →
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  19. I'd like to be able to run a report showing all the vendor and their associated TaxIDs. I have caught agents entering 00-000000 as the tax id for referrals and when processing commission in transactions there is no way to catch this.

    23 votes

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    tell us more  ·  1 comment  ·  MC Reports  ·  Admin →
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  20. In the new Market Center sites, the "Our Agents" page is currently set to alphabetical ascending with no way to change it. This means that most agents will NOT be discovered on this page, especially in large Market Centers.

    Additionally, many Market Centers have MC investors or leadership who also produce, and some of them have last names that put them at the top or near the top of "Our Agents." This has the potential to put a bad taste in some agents' mouths.

    I recommend that the Our Agents page be set to random order by default in fairness…

    29 votes

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    5 comments  ·  MC Sites  ·  Admin →
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