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CommandMC

Keller Williams thrives on collaboration. We invite you to share your ideas for new Command features and help shape the future KW technology.

To make your voice heard, be sure to vote on existing ideas and/or submit a new idea. While we can’t guarantee any specific features or timelines, we promise to read and consider all suggestions. Our team will update with the status below. We may also merge and rename suggestions for clarity. 


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CommandMC

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282 results found

  1. In the associate cards, several of our agents have listed PO Boxes as their address for mailing purposes. It would be great if we had the ability to add multiple addresses in the associate cards so that when natural disasters strike in our region, we can check their address listed in CommandMC to see the likelihood that they would have been affected by the event and call them accordingly while maintaining their mailing address for the purpose of sending birthday cards, congratulatory gifts, etc.

    5 votes

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    under review  ·  0 comments  ·  Associates  ·  Admin →
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  2. In Command MC Reports, please add the filter “Real Estate Start Date” to allow users to create more detailed custom reports. This filter would be highly beneficial and was previously available in Winmore.

    3 votes

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    under review  ·  0 comments  ·  MC Reports  ·  Admin →
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  3. Currently, the default property search page currently is Austin TX, Headquarters. This is confusing for consumers when they get to our MC site that is not located in Texas. All MC/BC sites should default to their franchise address.

    45 votes

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    under review  ·  2 comments  ·  MC Sites  ·  Admin →
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  4. Change how agents input the outside referral, not by searching, or adding by the agent name, but searching /adding the brokerage, (where the MCA can have the broker / vendor library built, with the EIN already set up) then add the referring agent name as a separate, non-linked field. When agents move to other brokerages, that will cut down on maintenance of that library, and the MCA's will ensure the correct W9 information is used for the outside brokerages.

    90 votes

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  5. Please add the filter options “Property Type” and “Classification” for compliance requests. When reviewing compliance items, I often need to sort by those specific criteria, and having these filters available would greatly improve the review process.

    2 votes

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  6. Please build the ability to SORT the data in the Transactions applet by both date submitted and by closing date. Our MC sends commission invoices on behalf of our agents, and with the elimination of the Commission tab, it is incredibly difficult to track what has been submitted and processed versus what has not. Thank you.

    52 votes

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  7. Royalty Base on Agent Profile in Command should show the $6,000 agents pay in rather than the $50,000 total GCI subject to Royalty. This confuses the agents and the makes it difficult for the Leadership to explain to the agents how much they've paid in and how much they still owe.

    6 votes

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    under review  ·  1 comment  ·  Associates  ·  Admin →
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  8. In an office with nearly 300 agents, it is hard to determine who the Opportunity belongs to since they removed the agent name in the line item view of Opportunities. It would save a lot of time if we don't heave to search for the agents name every time I need to process an Opportunity.

    6 votes

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  9. When a recruit is moved to the “committed” stage of the recruiting pipeline, have a setting in Smartplans that will allow that pipeline movement to stop active recruiting Smartplans from going to that recruit. Example: Susan is a recruit that says “yes” to the kw office. When Susan is moved to the “committed” stage of the pipeline, the active Smartplans going to her as a recruit would end. Then, once Susan onboards, she can be effectively added to associate-based Smartplans. This automatic function would be a time saver and also help us stay on top of the communication she is…

    10 votes

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    under review  ·  1 comment  ·  SmartPlans  ·  Admin →
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  10. Allow logged appointments in Command MC to populate on the recruit and associate card timlines.

    Currently, logged appointments do not appear on the recruit or associate card timelines and require looking in two different tabs. It would be great to see these on the timeline with other events.

    15 votes

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    under review  ·  1 comment  ·  Recruits  ·  Admin →
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  11. I love the new 1099 Report for agents! I want to share them with my associates. Right now, you have to click into every report for download and when you go back to the list, you have to CLICK the prior year and SCROLL every single time rather than to where you left off.

    We have 440 agents, and this will be SO time consuming. In a perfect world, we could bulk download the PDFs with names. And if we could just open the link in a new tab OR go back to where we left off on the back…

    17 votes

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    under review  ·  0 comments  ·  Accounting  ·  Admin →
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  12. Have the capability to remove or edit tags created for Recruit Tags that is not personally owned. When a staff member leaves KW, the tags they created are still present.

    56 votes

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  13. 2 votes

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    under review  ·  1 comment  ·  Transactions  ·  Admin →
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  14. Our Market Center relies exclusively on Command for document submissions and compliance coordination. A major problem we face is that agents frequently miss Command notifications regarding returned documents, often due to the high volume of emails they receive, or Command app notifications being dismissed due to the inability to view compliance requests effectively through the app.

    My suggestion is to add a dashboard applet displaying the compliance status of upcoming completions to the Agents Command homepage. This could include completions within the next two to three weeks, or perhaps the next four to five completions regardless of date. It's unclear…

    15 votes

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  15. 2 votes

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    under review  ·  1 comment  ·  MC Reports  ·  Admin →
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  16. MCA Dept would like a "Send Confetti" to associate who has just capped. When they log into their Command, a "Congratulations You Are Now Capped!"... message appears to celebrate their achievement.

    20 votes

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  17. Please provide an option to sync the email details from the KW Insights record to the Recruit record. Currently, when a record is linked to a recruit, the email address from the linked record does not populate in the recruit card. We’d like to have the ability for the email field to automatically pull into the recruit card when the records are linked.

    2 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  18. When we remove associates from the market center, the recruit card maintains their KW.com email address instead of reverting to the email that was used during their initial recruiting process. Since the KW email address is deactivated 30 days after they are removed, which becomes problematic when we attempt to re-recruit them.

    4 votes

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    under review  ·  0 comments  ·  Recruits  ·  Admin →
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  19. The percentage based deductions so far are not automatically updating when the commission changes and/or a referral is added to the commission. It would be very beneficial to have that automatically update as many of our agents are signed up for automatic percentage deductions into our agent savings account.

    5 votes

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    under review  ·  1 comment  ·  Transactions  ·  Admin →
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  20. When the MCTT is completing a tech audit, would love to see this being uploaded to the Associate contact card like KPA's would.

    70 votes

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    under review  ·  15 comments  ·  Associates  ·  Admin →
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