This is massively important in order to understand what marketing approaches are working in terms of opens/clicks/replies etc. Right now, it's sort of a shot in the dark.

I'm at a 7-10K per month send rate now, so am well past the point of manual tick marks, so to speak.

being able to get individual data for each SmartPlan is critical in determing true effectiveness!

The ability to export information from emails campaigns on who has opened or who has unsubscribed from emails is super important for us to track through a CSV export. When you are sending large quantities of emails, its not feasible to go through the current email reports page by page of 20 people and hand copy out the info into a spreadsheet. Thank you!

For contacts who unsuscribed from a smartplan like a monthly newsletter. I have the report yet I cannnot tag these contacts that they unsuscrobed and to follow up with a phone call. Only way to add a tag to 50 contacts who unsuscribed is to do it manually in each contact and that would take a while. I would like to add a tag follow up with a phone call cant do it. You also cannot pull up the contacts who have unsuscribed in your contacts.

We should be able to see how many people opened our email sent from a smart plan so we can track what kind of communication to our database is working. Most other email platforms allow you to see who has opened your email. We would love any kind of tracking we can use around smartplans. Right now we feel like we just send them and hope people respond or follow up.

So I signed up a past client on a Neighborhood Snapshot Smartplan and it was successfully sent last month. By chance I needed to look up information for this client and saw an error on his timeline. The error is a known issue that Support tells me is being fixed at some point, but this begs the question--Do I have other contacts that are not getting information, texts, etc. from Smartplans?

It would be nice to have a daily, weekly or monthly report that tells us if the Smartplan actions were successfully delivered or not. If an error occurs, the report should include the contact (ideally a direct link for the contact's record) so that the user can correct the error.