Check Contact Phone Numbers against Do Not Call List
Embed do not call list into command so that it will automatically populate agent's contacts if phone numbers match. Automatically prevent calls to those numbers.
LABS Team
shared this idea
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Lance Hulsey
commented
Would be a massive benefit and allow us to work smarter and not harder.
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Natalie J Antosh
commented
Be able to make DNC next to the phone numbers on the contact.
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Aurora Hinman
commented
As a new KW agent, I'm finding that accessing the National Do Not Call registry is a nightmare. I'm sure there are a ton of agents who don't scrub their contacts because of how hard it is to get access to the registry.
Remine is an example of an online tool that does show when a number is on the DNC registry. -
Gracie Turner
commented
This would save time and add protection!
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Gary Mishler
commented
This would be a huge benefit for us!!
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Marny Scotten
commented
This would be such a time saver and also a safety measure
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Dick Nichols
commented
This would be a great time saver considering it is a required activity.
Thanks
**** Nichols
KWSC -
Zachary King
commented
Command 1,000% needs this! We can't turn a KW page, attend a KW training, or listen to a KW podcast without being reminded to conduct our business in a TCPA compliant way. And I agree! Following the law is crucial. And yet, while other CRMs such as Brivity have this feature, Command lacks it. This seems like a perfectly logical integration, and should be high on the list of priorities for a company that wants to empower its employees conduct their businesses the right way.
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LABS Team
commented
Have the ability to connect the TCPA Database to Command so that it auto-scrubs your leads for DNC.