Daily Tracker Report from Contacts Activity Log
Since we already have places in command to log activities for each contact, is there a way to collect that information into a daily tracker? Tracking the daily activities would help with identifying the 20% activities and help agents with accountability. Seamlessly providing this information when an activity is logged in the CRM for an individual, would provide more complete record keeping as well as necessary documentation. You can't manage what you don't track.
2
votes
Crystal Calvert
shared this idea
Individual agents are now able to track their Daily Activity in Command! Check out our answers.kw.com article to learn more: https://answers.kw.com/hc/en-us/articles/4552337765395-Submit-Daily-Activities-Using-the-Activity-Tracker-Solo-Agents